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The staff at this hotel are excellent. The location is good, just on the brink of downtown and walking distance to all the attractions. The smaller rooms don’t come with a fridge so we upgraded to a suite, which the hotel only charged a few dollars more for. Unfortunately the ac in our room had a broken fan which was very loud so we had to turn it off. There was also water damage on the ceiling but we reported both at checkout and the hotel said they would look in to it, which I have no doubt they will. Overall, I would stay here again.

Good location, near to Downtown and places to be visited like Parliament Hill, War memorial, Senate building and Byward Market. The payment method was easy. No keys to be collected, since they have key pad lock. The communication was really prompt and the place was kept neat and clean. They had all basic amenities like towels, TV, internet duvet and kitchen had utensils and some basic food items too. We had traveled with family and kids. Overall, we enjoyed our stay and would love to be back at this place when we visit Ottawa again.

The breakfast setup was easily accessible, with exception of the warmer products. Host/hostess brings them from the kitchen. Most of staff were very pleasant and helpful. Mandatory masking in common areas, along with limits of 4 people per elevator. When you are able to access the pool, your group are the only ones allowed access for that hour time slot. Above ground parking (Most hotels and public parking downtown are underground, and therefore have varying height restrictions).

Check in and out went extremely well - less than 5 minutes both ways. The room was excellent with kitchen, balcony, etc. There was even a computer in the room - a first for me. The TV was great, with lots of channels on the Rogers network. The breakfast was OK. Fewer choices closer to the closing time. The location was great - close to downtown/university campus. That's why we picked this hotel.

Due to COVID-19 you are given no access to the roof top terrace nor the gym or the pool. The breakfast will be handed out at reception in a paper bag for you to dine in your room only or outside the hotel. The hotel is fairly located close to downtown. Roughly 2.5 KMs away from parliament hill and Ottawa downtown core.

The hotel is conveniently located in the centre of Downtown Ottawa which made it very accessible and easy to get around. The room was a bit small but very cozy and comfortable. We only stayed one night and didn’t get a chance to use any of the facilities.

Close to everything downtown. Convenient kitchenette with dishes and table. Great to eat take out in the room. Very good breakfast that you bring in the room. Can't beat the price for the quality of the hotel. Nice personnel!

The beds were so comfortable and the rooms were beautiful and super clean. The location was perfect, very close to everything you would want to see downtown Ottawa. I was so happy with this experience!

The room was clean and roomy. WE had a fridge and microwave which was handy.The hotel was close to downtown and there was a variety store across the street. The staff was friendly and helpful.

Washer and dryer and kitchen was well equipped. Elevator was extremely fast. Location was walkable to many of downtown Ottawa’s attractions. Floor to ceiling windows.

Location is great. Everything is close like 5 minutes walk. Friendly staff. Good facilities. Nice balcony with view of Ottawa downtown.

How friendly the staff was. The proximity to the center of downtown Ottawa Breakfast was absolutely delicious in the restaurant revel

The location itself of the hotel was perfect as it was in the core of the downtown area. The rooms were good, clean, and spacious.

Comfy and clean. Good price. Not too far from downtown although not exactly in a vibrant neighbourhood, mostly hotels.

Perfect location if you like to visit places in downtown Ottawa. Everything is close and walking distance.

Perfectly located in downtown Ottawa. Clean and very friendly staff.

The hotel is very close to downtown. The food was good.