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What a stay, the front of house staff are so customer centric, accommodating our last minute booking, they really made what was a stressful situation easy! We booked two rooms and they were good sized rooms, the 2 double bed room was really spacious. Beds and pillows comfortable. On site parking was easy to get to and is connected underground to the hotel. Location to old Quebec was excellent, 15 minute walk. Gym is well equipped for a Hotel gym.

Location os excellent. The views from the hotel were amazing. Walkable distance to all Quebec attractions. Early checking was possible and the Valet parking was also very convenient and affordable. Staff were excellent

We vacationed with our family. We and two children, aged 8 and 9. We loved everything. The staff was friendly, it was clean, there was a free coffee machine in the lobby, cozy and clean rooms with a mini fridge, hairdryer, kettle, and TV, and there was both surface and underground parking. There was a supermarket and McDonald's nearby, and the city center was 20 minutes away. Everything was very convenient and comfortable. I highly recommend this hotel!

Staff was very nice and cordial. The room was absolutely neat and clean. The location of the hotel is perfect with number of restaurats near by. Gas stations are close by.

Clean rooms, seamless check in and check out. Breakfast was good and had a good spread.

Great for our budget. Not far from everything

Great atmosphere for children and families

An absolutely beautiful hotel in the best part of the old town. The room was exceptional, the view fantastic and the experience wonderful.

It was an amazing and unique experience. The staff were so kind. I tried very hard to speak my best Franglish from what I learned in school, They listened and helped me to communicate well. We were greeted at the door by a character in stilts and it was a welcome we will never forget. There was life entertainment at the pool. It was absolutely magical.

Excellent view on 8th floor ( mountain view) cleanliness , service was great and staff is very polite .

Very clean. Excellent price. Perfect for a weekend when you prioritize outdoor activities and not only. We really loved the Christmas decorations!

Very nice place to stay! Convenient location in the old part of the city, close to everything. Rooms are very clean and cozy.

This hotel was featured in the famous Korean drama Goblin (Guardian: The Lonely and Great God), which aired around 2016–2017. My wife (then girlfriend) and I visited here to celebrate our wedding anniversary. Staying at this hotel had been on our wishlist for a long time, so simply being here felt like a dream come true. Everything about our experience was truly satisfying. After a warm and friendly explanation from the front desk, we decided to upgrade to the Suite Roosevelt Room (Heritage Building) for an additional charge. We had the entire 11th floor to ourselves, and the stay was absolutely delightful. As travelers with a dog, we couldn’t dine in the hotel restaurants, but we ordered room service instead—and the food was outstanding. Earlier that day, I had ordered a medium-rare steak at an outside restaurant, but it disappointingly came out medium-well to well-done twice. However, the tenderloin steak we ordered from room service here was perfectly cooked—a beautiful pink medium-rare, just the way I like it. The desserts, including the chocolate cake and Queen Elizabeth cake, were also excellent—sweet but not overly so, and much lighter than many desserts in North America. While the room rate is certainly higher than nearby hotels, I believe the experience is absolutely worth it—at least once in a lifetime. Highly recommended if you ever get the chance to stay here!

Everything, close walk to restos.

We recently stayed at Best Western Premier Hotel Aristocrate (suite room) and couldn’t be more impressed. The room was incredibly specious and clean with all the amenities you’d expect from a luxury hotel. I highly recommend the hotel to anyone looking for a comfortable, luxurious stay.

Great location. The building is modern and aesthetic. Being a monastery, there's a beautiful curated exhibition about it's history. The breakfast was amazing as well. The rooms were comfortable, and the bathrooms, although shared, were large and spotless. As a solo female traveller, it was very safe and comfortable

Magnificent funky atmosphere throughout Hotel. Room huge and well equipped. View from room charming. Staff all very obliging. Couldnt be happier.

Location, price and close to the parking garage. We booked the room with the private bathroom down the hall. Not sure what to expect but it was more than fine. We were close to everything. Reception lady helpful with the parking and didn’t mind me not speaking a word of French.

Great location, nice modern room with comfy bed and appreciated the coffee machine. Reception staff were welcoming, friendly and super helpful when needed.

Excellent location . Clean and very comfortable. Surprisingly quiet given its location

Great location, great view, comfy bed, spacious

The breakfast was excellent, as was the location!

Location was walking distance to the train station and the old town.