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Schluhmattstrasse 3, 3920 Zermatt, Switzerland – Show map
Excellent location – rated 9.1/10! (score from 580 reviews)
Rated by guests after their stay at Hotel Bristol.
|Single Room with Mountain View|
|Small Double Room with Mountain View|
|Standard Double Room with Mountain View|
|Double Room with Matterhorn View|
|Deluxe Double Room with Matterhorn View|
|Apartment - Annex (4 Adults)|
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385 properties in Zermatt
Including hotels, apartments, villas and more.
580 verified reviews
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Hotel Bristol's staff speaks: Swedish, Portuguese, Italian, French, Spanish, English, German
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Terrace, Sun Deck
Ski Storage, Ski Equipment Rental (on site), Ski Passes Available
Skiing, Ping-Pong, Darts, Hiking, Bowling, Sauna, Spa, Massage, Hot Tub, Game Room, Library, Playground
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
No parking available.
Packed Lunches, Shuttle Service (surcharge), Currency Exchange, Baggage Storage, Laundry, Shoeshine, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Swedish, Portuguese, Italian, French, Spanish, English, German
2:00 PM - 11:00 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 6 years stays free of charge when using existing beds.
One child from 0 to 2 years stays free of charge in a crib.
One child from 7 to 12 years is charged CHF 50 per person per night in an extra bed.
One older child or adult is charged CHF 80 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 580 reviews
Value for money
Show reviews from:
The family-run 4-star superior Hotel Alpenhof is in the center of Zermatt, across from the Sunnegga Cable Car Station and a 5-minute walk from the Gronergrat Railroad.
Score from 247 reviews Excellent
Close to the ski lifts in Zermatt, Best Western Alpen Resort Hotel features a spa center, a restaurant, and spacious rooms with cable TV.
Score from 509 reviews Very good
The Hotel Ambassador Zermatt has a central location, only 325 ft from the Zermatt train station and the Gornergrat rack train station.
Score from 179 reviews Good
On a quiet side street next to the Gornergratbahn Train Station and 110 yards from Zermatt Train Station, the 4-star Schlosshotel was renovated in summer 2012 and features an elegant Alpine atmosphere...
Score from 534 reviews Wonderful
All very good. Checked out before breakfast and was given lunch pack. Very thoughtful staff. Great stay, even made the snow happen for us.
Shower was small
Friendly staff, great views, nice size room, lots of choices for a Swiss breakfast. Plan to stay here again in the summer.
Great location, excellent service, amazing beds and the most welcoming atmosphere...and biggest bonus - I was able to bring my dog!
Perfect location. 10 minute walk from train station. Close to shops and restaurants. Excellent breakfast. Very friendly and helpful staff and a nice comfortable swiss atmosphere. Family have owned hotel since 1959. One of the original families. I will be returning next year.
Nothing negative to say about Hotel Bristol.
good location, close to the center and not far from telecabin, very good breakfast
spa is open until 20:00 only
Great location for walking around to everything, nice rooms, and friendly, helpful staff that went out of the way to make sure we enjoyed our stay and had what we needed. Breakfast and lounge area were very good too. Value for the service and comfort was excellent! Would stay again for sure as I travel a lot in Switzerland.
Spa area was a bit small but had all the goods (steam, dry, hot tub, etc).
Room small but good and tidy. Great view from the balcony. We were upgraded to a mountain view room. Great breakfast with a variety . Friendly staff. 15 mins walk from station.
Found balcony common for all rooms with a partition. We felt cigarette smoke in our room in the night and wasn't a comfortable sleep as we are allergic to smoke.
The views were magnificent and the people were so helpful and friendly.
This hotel is about 7-8mins walk from the Zermatt train station. The property is located along the Vispa river offering picturesque views of the St. Mauritius church and the Matterhorn peak from the guest rooms. We got a room located on the 5th floor, which is the top of the hotel. The hotel has an elevator so it was no problem for us. Our Double room with Matterhorn view was spacious with a nice walk-in wardrobe area offering loads of storage space. In-room wifi was good and stable. Matterhorn facing rooms all have balconies furnished with sun umbrellas, tables and chairs for guests who wish to hang out with a cuppa while taking in the scenery. Bathroom was clean and spacious too. An extensive buffet breakfast spread was served with DIY eggs & pancake station. This hotel is pets friendly too.
The hotel accepts cash payments but does not even have CHF200-300 cash to change, and we had to pay them in exact amount (down to the last dollar).
Location, Facilities, Kitchen, Rooms,
nothing to dislike except the poor wifi
location - balcony view of matterhorn - breakfast was great.
Calm and quiet place. The mountain view room we chose is really huge and comfortable. Transportation service is also helpful.
the location, cleaness the receptionist who made my check-in was really great person and help me alot she is so kind ..
minor things that can be ignore
The breakfast is plentiful and delicious.
Loved the view of Matterhorn from the room. Staff friendly and helpful. Had excellent dinner in dining room.
From the fourth floor, I could view the Matterhorn from the balcony as well as from the bed! I slept with the curtains open so I could look through the glass balcony doors at the Matterhorn all night! The sunset and sunrise were spectacular from this vantage point. This hotel also has free WiFi for any number of devices, a sauna, luggage storage free of charge, showers/toilets for use after you've checked out of your room, and a free shuttle service to the train station. It is a five minute walk from the station, so is not a problem to get there via foot as well. It is also situated conveniently between the two main ski/hiking lifts. The staff was helpful and friendly and the lounge/bar area in the lobby was welcoming. Overall, an excellent location and a lovely place to stay!
It is expensive, but the view is worth it!
Amazing view of the most beautifull mountain from the balcony, central location between the Matterhorn Express and Zermatt centre and a pleasent walk from the station (even with baggage). Freindly staff, comfortable lounge and dining room, brilliant breakfast.
Loved the Matterhorn view, quiet, central location, and extremely friendly and helpful staff!
What's not to like?!
Location, view from room of Matterhorn was great. Friendly staff.
very helpful staff. breakfast was very good . nice room and decoration . with balcony . location is very good within some min walking to train or cable car station.
Hotel was clean and staff were friendly and very helpful at suggesting a good location for a family hike.
Beds were a bit on the saggy side.
A lot of attention to details Nice play space for kids Helpful staff
Location bit further away from train station but hotel provided free cab service for drop and pick up.
The landlady is a nice friendly Swede.
A little bit far away from train station.
The location was very good: just a 10-minute walf from the train station. The room with a bathtub and a mountain view was comfortable, in which the hotel kindly put a baby cot for our son. The room had a ipod player, which was nice for us to be relaxed listening to music. Breakfast was also good. There was no problem in wifi connection.
We would have been able to enjoy the stay better if the spa facilities of the hotel was available much longer time. (I think that they were available only from 4 to 8 pm..)
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