Clean and well-equipped room. Very good breakfast and lovely staff.

Simon المملكة المتحدة

The rooms were amazing, comfy, clean and hot water showers.

Varshaa المملكة المتحدة

The staff at this hotel were all very friendly and attentive. The rooms and premises were constantly being cleaned and maintained. Breakfast and evening meals were all freshly cooked. The hotel is located in Tortuguero village which allowed us to explore the area independently and easy access to tours. A 15% discount is offered on drinks served at the sister hotel which is right by the beach. It serves a great variety of drinks and offers a wide variety of seating options all benefitting from a welcome sea breeze.

Roger المملكة المتحدة

We had a balcony room upstairs - these have huge windows and are private. The rooms were of a very high standard. Fully fitted kitchen, beautiful bathroom as well as a sitting and dining area. We loved sitting out on the balcony to watch the view (including the passing monkeys). The hotel is right next to the park - so had the joy of hearing all the animals in the morning; and its just two minutes from the beach. We also liked the communal eating and sitting areas - which gave you an opportunity to meet other guests. The breakfasts were fantastic - cooked to order. The hotel is just 5 minutes walk to town with all the bars and restaurants. Note that the rooms downstairs are next to the community area so you need to keep your curtains drawn for privacy.

Nomadz المملكة المتحدة

Tortuguero was our first stop in Costa Rica. The welcome from the staff at Hotel Serendipity was amazing. They met us off the public boat with a warm welcome and took our bags to the hotel. It’s more 6 apartments than a hotel but the rooms are amazing. Very modern, super clean. What sets this place apart in addition to the great rooms are the staff. They are absolutely lovely - especially the women who made our breakfast and dinner. Nothing was too much trouble and unlike some places the warmth and friendliness appeared genuine. This was our first stop in Costa Rica and it truly made us happy that we had picked this hotel. Don’t hesitate when booking, just book it you won’t be disappointed.

Mark المملكة المتحدة

The staff is incredible. Nicest people you could ever meet. They really do aim to please. And they keep the grounds and rooms very clean. Expat owner is on site and accessible. He really has a vision for doing something special at Tortuguero. He picked us up in San Jose and we never even knew he was the owner until a staff member told us at the hotel. But we really enjoyed talking to him. This is a relatively new hotel which the owner developed along with another one right at the ocean but further from the boats and town. So it has modern touches. We loved the hand-carved wooden sculpures around the property and at his other hotel nearer the beach. There are monkeys and birds around as well as friendly local human residents. Arranged tours with very good guides. We had our dinners and 1 breakfast there. Service was great, food was basic but healthy, and we could have had seconds. There is also a kitchenette in the room which we found handy.

Mark الولايات المتحدة الأمريكية

Booking the tours via Serendipity is recommended because the guids are very good. All the staff was very friendly and in a good mood

Gernot النمسا

Staff very friendly and helpful! All tours easily booked with them from local associates. They borrowed us binoculars and flashlights for the tours. Great location near the national park entry not directly on the main road.

Kylis فنلندا

Clean, airco, water, service, honestly… everything

Nick هولندا

Great location! Staff was very kind and helpful- really made our stay very pleasant and was a highlight for us. Rooms were clean and everything ran very smoothly. Very helpful with booking transport and activities.

Andrea كندا