Location is excellent to the main attractions of Cuenca. The rooftop cafe has a wonderful view. The staff were super attentive and happy all the time. Always helpful and seemed to really like their jobs and interactions. Rooms are quiet as double glazing keeps the road noise out. All furnishing and appointments high end. Bathroom great. Food was great. We ordered room service breakfast as with an infant it was easier and was fresh and delicious.

Daniel นิวซีแลนด์

Amazing hotel. Situated in the center of the city! Staff are so acomodating and friendly! Facilities are comfortable. Bed, pillows were so fantastic. Breakfast has no wide choice but it the same in all Equador.

Alena อิสราเอล

Friendly and attentive staff, fantastic breakfast and very nicely decorated a spacious rooms. Extra reading room on ground flour. All right in the old city centre.

Stephan เนเธอร์แลนด์

The location was great, the breakfast was amazing, and the decor of the hotel was just lovely. The staff were super friendly and helpful.

Michele สหรัฐอเมริกา

Excellent service, drinks and food were amazing.Great value for dollar. Beat the Banff Springs Hotel for value

Barb แคนาดา

location location location great breakfast excellent staff, comfortable bed, cozy and charming hotel

Paul สเปน

The hotel is located in the main turistic area of the city. You have many high level restaurants at walking distance

Jose เอกวาดอร์

Gorgeous large rooms with great amenities. Helpful staff. The location is excellent, one block from the main square. Breakfast was excellent, and I enjoyed the rooftop bar as well.

William สหรัฐอเมริกา

Todo excelente. El personal es magnifico. Definitivamente si vuelvo a Cuenca volveré a Itza"

Daniela เอกวาดอร์

J’aime aime l’ambiance du bâtiment et aussi la décoration. Le petit déjeuner est juste incroyable ! La douche à l’italienne ça fait vraiment vraiment plaisir. Le personnel est vraiment gentil et à votre écoute. Le lit est confortable.

Yvann ฝรั่งเศส