Good service, security is good as hotel is near some embessy,s. Buffet selection very good. Staff friendly.

Jackie Austrálie

The hotel exceeded my expectations. The staff was extremely helpful and polite. One of the nicest hotel staff’s I’ve ever encountered. They go above and beyond to make sure you have a pleasant stay. The housekeeper, the breakfast staff, the front desk at check in and manager were all amazing.

Sharronda USA

Staff very friendly and professional, Rania in particular was very nice, friendly and helpful. You feel well looked after here and the area is quiet in the chaos of Cairo (in a good way)! Located where the international embassies are so lots of police/security around and decent international restaurants as well as local.

Taylor Velká Británie

The hotel is placed on Zamalek island, in the more or less descent area of embassies. I recommend to choose a Nile view, as we booked city view we had to change the room for a Nile view and it was like we moved to another hotel. The view is terrific! As we are smokers, we enjoyed our smoking pauses from balcony. The stuff was very attentive and friendly. When we had a problem with the shower head in the first room, it was solved rapidly - thanks to Dina for a personal support. The bed is really comfortable, for me that is very important as I have problems with my back. The breakfast has a great variety, from classic choices to Egyptian specialties, you can order any eggs you like, fresh juices, descent coffee. Also worth mentioning the wi-fi worked well.

Pavlushko Španělsko

Exceptionally helpful staff . Particularly, Frieda , at the guest relations.we were upgraded to the residences with excellent views of the Nile

Daanish Velká Británie

All The staff was great and friendly And deals very polite

Khalid Kuvajt

Staff is very proffessional The workers were very professional, very friendly and cooperative, especially Captain Hamada and the room cleaners who put roses on the bed and other beautiful surprises that we see every day when we return to the room We booked a room overlooking the Nile and the view was enjoyable with a cup of coffee Thank you from the bottom of our hearts for welcoming us and making us comfortable. Location of this hotel is exceptional ! Located in very clean and pleasant area.

Hassan Irák

Great location with beatiful Nile river views. Most comfortable bed and pillows. Friendly staff. The hotel arranged a day trip to Giza to see the Pyramids and Sphinx...great tour operator Amex.

Dane Spojené arabské emiráty

Location, location, location, very friendly staff, and helpful special thanks to Ms. Husna from reception, and Ms. Farida (morning duty manger)

Dr Saúdská Arábie

The staff at all levels were welcoming and friendly. Excellent service

Joseph Velká Británie