Any booking with a prepayment, the credit card used for the booking will be required at guest arrival at the hotel. Otherwise a new payment will be made at check-in with the credit card presented.

When booking more than 4 rooms, different policies and additional supplements may apply.

To protect our employees, most of whom are required to be vaccinated, and per French government regulations, now in force to reduce the spread of Covid-19, the "health pass" will be requested upon your arrival at check-in, starting Monday, August 9th, 2021.

The "health pass" consists of the presentation, digital or paper, including any type of vaccine recognized by the World Health Organization, of a valid health proof among the 3 following options:

- Certificate of a complete and valid vaccination (including post-vaccination delay).

- Negative test of fewer than 72 hours old (PCR or antigenic test or self-test carried out under medical supervision).

- Positive RT-PCR test demonstrating recovery of Covid-19, at least 11 days old and less than 6 months old.

People who have not been vaccinated but have presented a negative PCR, antigen test or self-test will have to renew it every 72 hours to access our areas, including bars, restaurants, pools, and spas.

Children under 18 years old are not required to present a health pass.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Hotel de Neuville Arc de Triomphe您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。