Amazing hotel with outstanding customer service. The hotel is very clean and fresh, located only a few minutes' walk from the central station and the town center. I arrived early in the morning and couldn't check in as the room wasn't ready. However, the staff were incredibly accommodating. They offered me coffee, water, and a place to change. When I finally checked in, I was delighted to find a chocolate bunny on my bed, as it was Easter weekend. Later that day, I wanted to attend a football match, and one of the staff members, Soraya, went absolutely out of her way to help me book the tickets. If the management of this hotel is reading this review, Soraya deserves a huge pay rise.

Eug_g Austrálie

The location is excellent and the staff nice! The water was always available to fill in our own bottles or the ones from the hotel, which is very convenient (and ecological).

Inês Belgie

Excellent location. Lovely friendly staff. Great restaurants and bars nearby. Enjoyed baan thai restaurant and Adamsons irish bar.

Linda Francie

Perfect location to explore Strasbourg, especially if arriving by train. Nice breakfast, friendly personnel, room is small but sufficient for a short stay.

Jk Rakousko

The location is not too far from both the train station and the old town. The hotel is very nice. They offer water station with refill bottle. The room is little bit small but I can make it work. Lots of storages, shelves and wardrobe for your belonging. The room and bathroom is clean and bright. The breakfast is really nice. Love that they have orange juice machine.

Phitnada Thajsko

There are many hotels close to the station and this is a safe bet! Walking distance to the station. Easy. Easy check in and room small but cosy for 1 person. Nice to have a kettle in the room. Mercure is trying to be sustainable and this is a positive step. Nice to have water in the lobby (bring a flask),, coffee and there is even a small gym. Breakfast was good with freshly squeezed orange juice. My TV wasn't working and lady in reception helped immediately and offered a new room. Room was quiet. Will stay again!

Glyn Německo

Perfect location to explore the old town and it’s also just a few minutes away from the train station. Our room was facing the backyard and it was very quiet. Nice room overall (even though pretty small). Comfy bed and there was even one softer and one harder pillow for each person which was really nice!

Ksenia Německo

Very limited in selection . High in carbs and processed meats .

Jodie Austrálie

Excellent location, friendly staff and very clean rooms! I really enjoyed my stay

Aatishya Velká Británie

My room was quiet and clean, it was very convenient to fill in water bottles in the lobby. Breakfast was excellent with great variety of sweet and salt products!

Anna Francie