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Fitness centre Spa and wellness centre Hot tub
Show map Macdonald Bath Spa Hotel

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Newest reviews for Macdonald Bath Spa Hotel

  • Zoe
      United Kingdom
    17 September 2014

    Lovely hotel in beautiful gardens. Staff were very helpful, pleasant and polite.

    For the price of the room I would have expected a choice of pillows as these seemed to deflate and we're not supportive. I also didn't expect to find black mould or lime scale build up around the bath, shower screen and sealant. Not in a 5*.

    8.8

  • Michael
      United Kingdom
    16 September 2014

    The staff and service were nothing short of exceptional. Easily the best hotel my girlfriend and I have stayed in. Will be recommending to friends and family for a special break destination. Thank you for the perfect weekend

    10

  • John
      United Kingdom
    14 September 2014

    This is a first class hotel adjacent to a fascinating city with all the facilities you would expect from a top-of-the-range establishment

    10

  • Nigel
      United Kingdom
    13 September 2014

    Everything really. Not cheap but the quality is there. The Spa was excellent and just what the doctor ordered after completing The Cotswold Way.

    Slight mix up on checking in and getting credit card details, I was asked to pay for drinks later on as my card "had not been registered with reception" this was soon resolved, no problem really.

    8.8

  • Gordon
      Australia
    11 September 2014

    The spa/pool gym area is great. What a great way to start the day with a workout, followed by a swim,sauna and a hot tub. Then to top off a great breakfast.

    10

  • Les
      United Kingdom
    11 September 2014

    Food and the staff

    The room and the bed

    5.8

  • Nicola
      United Kingdom
    9 September 2014

    Very good facilities, especially the Spa Nice bar Very comfortable bed Nice bathroom

    Staff haven't really got the service culture idea, had a couple of unnecessary battles All the poshness a bit forced

    7.9

  • Sharon
      United Kingdom
    9 September 2014

    We were extremely pleased with this hotel, which is beautifully kept in a good location.Great spa facilities & was an added bonus of lovely weather so we could relax on the loungers ouside. Nice breakfast included. Very good value for money!

    9.6

  • William
      United Kingdom
    8 September 2014

    Everything about the hotel is 5 star, and they serve the finest full english breakfast I have ever eaten. The large outdoor hot tub is superb.We will definitely return again.

    10

  • Michael
      United Kingdom
    7 September 2014

    I liked this place but everything was so, so expensive.

    8.3

  • Rachael
      United Kingdom
    2 September 2014

    Afternoon tea was brilliant. Rooms were spacious and staff very friendly. Breakfast was really good too with lots to choose from. Pool and spa facilities were good.

    Wifi wasn't very good and a pain to set up. Food, drinks & treatments were a little overpriced and hotel could do with a makeover considering cost of room, eg. Pools.

    7.5

  • Andrew
      United Kingdom
    1 September 2014

    The facilities are excellent, the pool, spa, gym and treatment rooms are all first class. The bed was comfortable and the rooms and bathroom were all nice.

    Very little, only thing was that the rooms could do with a little updating.

    8.3

  • Carl
      United Kingdom
    1 September 2014

    Everything

    Nothing

    10

  • Anonymous
      United Kingdom
    31 August 2014

    Everything

    Wi-Fi poor signal

    10

  • Gulten
      United Kingdom
    28 August 2014

    Location, clean, atmosphere, outdoor pool..

    I don`t like food. Not like 5 star hotel standard..

    7.5

  • Andrew
      United Kingdom
    28 August 2014

    Lovely relaxing spa facilities

    Speed of service at breakfast slow Robes badly frayed for a five star hotel

    8.3

  • Anonymous
      United Kingdom
    28 August 2014

    Beautiful five star hotel. Excellent location. Charming staff. Spa wonderful addition after long day walking around Bath. Heated outdoor pool fantastic. Had a wonderful first year wedding anniversary thanks to the hotel

    It'd be nice to have toast making facilities for guests at breakfast instead of being brought cold toast by the waitress from the kitchen. Long wait for cooked breakfast.

    10

  • Simon
      United Kingdom
    26 August 2014

    Probably just the staff.

    For a five star hotel expected more.Stayed at bowood and it was in a different league to bath spa. The atmosphere at bath just didn't feel right and for the money would rather of been in a premier inn.

    5.8

  • Dave
      United Kingdom
    26 August 2014

    Was unhappy with the original room and Mohammed was only too keen to please us so moved us to a better room and very kindly allowed us free use of the mini bar for first night. Very friendly staff, particularly a young waiter called Thomas who was very nice. lovely SPA facilities, beautiful grounds. Dinner in the main restaurant was amazing!!!! 10 / 10 The staff seemed keen to make sure we had a great experience.

    WIFI was poor in places. Lots of people having dinner in scruffy t-shirts when policy stated smart dress for dinner.

    9.2

  • Geoffrey
      United Kingdom
    25 August 2014

    Location Gardens

    Room overlooked roof with old plastic bottles Dirty windows Aircon did not work from midnight Bath did not drain properly Service in restaurant slow

    6.3

  • Kevin
      United Kingdom
    24 August 2014

    the facilities

    poor quality bacon

    9.2

  • Stuart
      United Kingdom
    21 August 2014

    Good location only 15 minute walk to Bath city centre.

    They charge £5 a day for parking ! Bit of a rip off.

    9.6

  • Anonymous
      United Kingdom
    21 August 2014

    location, spa facilities, room size

    stayed in room 301, which was above offices that we're manned 24 hours a day, so constant noise from below, lift opposite and stairs didn't help to get any sleep, lack of tea facilities i.e. biscuits, milk etc, cooked breakfast good quality, but cold

    7.9

  • Anonymous
      United Kingdom
    21 August 2014

    Good location. Friendly staff. Comfortable bed

    Mould in bathroom. Cupboard door off hinges, light stayed on. Small stain on sheets. Waiting for breakfast table

    6.7

  • Anonymous
      United Kingdom
    20 August 2014

    Service Environment

    8.3

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