The room was okay but where we were was quite noisy.
The remote control in the room, didn't work, which I thought they'd have fixed seen that it has been mentioned in other reviews!!!
I know you don't go to hotels to watch TV but it was smaller than than my PC monitor, it was a large room. (imagine a tie-pin on a giant)! the channels were'nt programmed in any sequence, so you couldn't even catch up on the news, as there wasn't a news channel. I stay in a lot of hotels on business and don't mean to sound petty but these 'small' things do count. Would have scored higer but definitely room for improvement.
If reviews are acted on, you could then describe it as a 'luxury' or 'boutique' hotel, the potential is there.
Check in was pleasant enough but was busy so could have done with 2 people.
The hotel was busy but not overwhelming, seen that there were two weddings over the weekend we stayed.
The lady who greeted us for breakfast each morning was really lovely, charming and welcoming.
I would consider staying there again if in the area.
Might suggest it for business conference but management read the reviews and act on them.......PLEASE!