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Newest reviews for Holiday Inn Express Harlow

  • Heather
      United Kingdom
    11 September 2014

    General efficiency and cleanliness

    Poor parking facilities and both the hotel's carpark, and even more the local multi story's, distance from the hotel entrance

    7.5

  • Victoria
      United Kingdom
    10 September 2014

    the blue night light in the bathroom - what a good idea as it means you don't disturb your partner with bright bathroom lights or extractor fans

    noisy, pretty poor breakfast

    5.4

  • Justin
      Australia
    9 September 2014

    Staff were helpful. Location was excellent.

    7.1

  • Anonymous
      France
    4 September 2014

    To have to pay for parking the car.

    7.5

  • Kerry
      United Kingdom
    4 September 2014

    The gentleman who served me on arrival was an absolute star as is accidentally booked to rooms instead of just the one however helped me modify my booking order with out involving any addition costs! I didn't catch his name but he was a supervisor with darkish short hair thankyou!

    10

  • Beth
      United Kingdom
    2 September 2014

    Clean and comfortable - everything you would expect from the chain.

    Breakfast was poor. Sausages were like cardboard.

    7.5

  • Howard
      United Kingdom
    31 August 2014

    The hotel was exceptionally clean, and most of all quiet, could not hear people next door, which is unusual, the breakfast was ample, with plenty of selection. We would recommend this hotel, and will certainly book again.

    Would have liked some drawers in the room, while this may not be necessary for the overnight stayers, we were there 3 nights and had to leave our clothes in the suitcase.

    9.6

  • Jo
      United Kingdom
    31 August 2014

    Location good that is all I can say that is good about this place

    No sleep room too hot even with air con and that was noisy. Beds worst bed I have ever slept in and the parking was a joke! Never stay here again

    4.6

  • Ian
      Australia
    29 August 2014

    good included breakfast bathroom small room,lacking space

    bed was too soft poor bus transport, scheduled timetable was horrible, they didn't turnup, train service is great

    7.1

  • Anonymous
      Ireland
    27 August 2014

    We found the hotel to be modern, comfortable, very clean and in a good location.

    The breakfast area. The one floor staff member on duty on Sunday in this area did an amazing job despite high volume of people using this area. However we had to wait for cups, cutlery, food etc. Also,we were warned by relatives living in the area that the area around the bus station was not particularly safe at night.

    9.2

  • Christine
      United Kingdom
    26 August 2014

    Room Reception Bar area

    No bacon or fried eggs although plenty of choice.

    10

  • Anonymous
      United Kingdom
    26 August 2014

    Room was clean and comfortable.

    breakfast was chaotic, tables weren't cleared quick enough and had to be cleared yourself to be able to sit down and eat.

    7.5

  • Kevin
      United Kingdom
    26 August 2014

    Rooms and bathroom

    Poor parking, not enough and staff disinterested, run off in NCP, no instructions for use from staff

    8.8

  • Johnny
      Denmark
    25 August 2014

    For the money paid this was a great stay. Super location in the center of Harlow and just 100 m from the bus station. Very nice large rooms with good bathroom. Super service from the staff. The incl breakfast was fine and way better than meny budget hotels i have stayed in. Best stay in this price range we had ever. Recomended.

    For the money paid nothing.

    10

  • Laurence
      United Kingdom
    24 August 2014

    Clean, good staff,

    Bed was really itchy, i think they had washed them in bleach

    6.7

  • Anthony
      Ireland
    24 August 2014

    everything

    carpark

    9.2

  • Anonymous
      United Kingdom
    21 August 2014

    Clean, spacious room and bathroom

    -Hardly any parking, had to park a multi-story parking and pay £3 for 1 day, which means taking your luggage up and down stairs in a multi-story parking. -they don't have irons for rooms. They have a very small 'ironing room'. After about 3 minutes you start to feel hot and humid. This needs to improve for £75/night.

    5

  • Naomi
      United Kingdom
    21 August 2014

    Bathroom

    Internet

    8.3

  • Steven
      United Kingdom
    19 August 2014

    very clean and up to date

    mirror over desk would have been nice

    8.3

  • Anonymous
      United Kingdom
    19 August 2014

    Relatively new so room was okay. Price was good as booked in advance. The lift worked.

    Breakfast facilities poor. Not enough tables to sit, tables not cleared. Staff not able to keep,up with demand. Ran out of knives, plates, milk in Coffee machine. Cooked food limited to awful sausages, scrambled egg and baked beans. Didn't come across a single member of staff who appeared friendly. No smiles, no hello when passing in the corridor, no one looked like they were enjoying their jobs, car parking a joke. Tiny carpark was full and people double park making it extremely difficult to turn round etc. and then has a barrier. Which you need a code to get out, and if you have just arrived you have no code for. Neighbouring car park is rough and missed area to park first time as it said no right turn but you had to turn right to get in the holiday inn section. Once you had turned the wrong way you could not go back down to the lower level so we had to drive out , down the road, round the roundabouts and come back in! Uncomfortable lounge area , no comfy chairs and a truly awful carpet!

    5.8

  • Anonymous
      United Kingdom
    19 August 2014

    Decor and comfort

    Overflow car park not clear on arrival.

    8.8

  • Pauline
      United Kingdom
    19 August 2014

    Comfort

    Nothing

    8.3

  • Lorraine
      United Kingdom
    17 August 2014

    Breakfast was not good!

    7.5

  • Michael
      United Kingdom
    12 August 2014

    The hotel was good clean and modern the staff efficient and friendly.

    The only complaint was the breakfast service was slow with long wait for items to appear. Staff appeared over worked.

    7.5

  • Quentin
      United Kingdom
    12 August 2014

    Location and staff

    The breakfast was poor and enjoyable as the meal which sets your day off it should have been better we used frankie and bennys for the second morning

    7.5

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