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Newest reviews for Rhinefield House Hotel

  • Daniel
      United Kingdom
    25 August 2014

    Fantastic location in the middle of the New Forest. Food was great too.

    Bit pricey. Jacuzzi was broken when we stayed.

    8.8

  • Neil
      United Kingdom
    21 August 2014

    The position of the hotel, the staff, food and room were all very good

    Bathroom could do with an update. The indoor pool and jacuzzi were far too cold and spent 5 minutes in total within the health club due to this.

    7.1

  • Phillip
      United Kingdom
    21 August 2014

    Friendly, helpful staff

    Wi-Fi connection was patchy

    9.6

  • Sam
      United Kingdom
    20 August 2014

    Rhinefield house was an amazing place to stay, the food was supreme, the rooms were immaculately clean, the staff were more than friendly!

    The Wi-Fi in the hotel can be very temperamental, tried making a few business calls over skype whilst I stayed to no avail!

    9.2

  • Alec
      United Kingdom
    17 August 2014

    The staff, the facilities, the beautiful location, and the food.

    The grounds need a little TLC.

    9.6

  • Henri
      United Kingdom
    15 August 2014

    Wifi was atrocious. Had to wait half an hour to be served one drink when outside. Waiter completely ignored us on two occasions.

    7.1

  • Anonymous
      United Kingdom
    10 August 2014

    heated outdoor pool afternoon tea the grounds

    the price the average service that the hotel is looking a bit tired inside

    6.7

  • Christine
      United Kingdom
    7 August 2014

    location, bedroom, bathroom, reception staff

    service at breakfast, was below standard, table not laid properly, the fruit was not replemished until asked, the toast and tea was always cold. They had mislaid our booking for the grill room,the service was slow, we waited one hour for cold, overcooked food. Staff handling the food with their hands on to the plates. We were told it was a training issue. Not what we expected in this standard hotel.

    6.3

  • Kate
      United Kingdom
    5 August 2014

    Comfortable bed nice linen good quality bathroom lovely grounds although looks like budget is an issue

    Spa and pool facilities shower in change room handle broken lounge food was sent on a tour of the building and passed to 3 different people to see if there was somewhere to leave our bikes reception area Felt like the hotel lacked heart

    7.1

  • Fiona
      United Kingdom
    2 August 2014

    Spent 3 days here for a rest and to explore the area. Hotel was beautiful and full of character and the staff were very attentive, friendly and professional. Very peaceful and relaxing with stunning setting in the New Forest. Food and drink was expensive but excellent and nice to treat ourselves so well worth it.

    Nothing - all as hoped for and more.

    9.6

  • Karen
      United Kingdom
    1 August 2014

    staff were friendly and attentive, beautiful grounds, comfortable and relaxing! Loved the spa treatments and the food was delicious!

    10

  • Phillippa
      United Kingdom
    31 July 2014

    We loved our room it was gorgeous felt like we were apart of the forest and nature.

    Sadly the swimming pool was dirty and littered, guess it had not been cleaned after a weekend of weddings sad as we would have liked to swim.

    6.7

  • Sue
      United Kingdom
    29 July 2014

    Lovely comfortable beds. Fresh milk for tea and coffee making facilities excellent. Not the usual long life milk.. Excellent breakfast.. Plenty of choice . Service was very good.Staff asked if you wanted more toast etc..

    Bar prices bit expensive.would expect to pay abit more for hotel but seemed a little more than what we have paid in other 4star chain hotel companies.

    8.8

  • Gareth
      United Kingdom
    29 July 2014

    Grounds were good Location was great Swimming pool once cleaned. Issues raised dealt with efficiently. No drawer space in executive room until asked for.

    Poor sound-proofing in executive rooms! Could only open windows a few inches. One window sealed with Gaffa Tape. Breakfast order got lost one morning.

    7.5

  • Graham
      United Kingdom
    27 July 2014

    Location room

    Service (not enough staff ) wi fi signal very poor due to location

    7.5

  • Anonymous
      United Kingdom
    22 July 2014

    Setting

    Unable to get bill right. V poor condition of bikes we hired from them. Unable to get our dietary requirements through to kitchen in efficient manner.

    7.1

  • Andrew
      Australia
    20 July 2014

    The surrounds, the house are fantastic location for relaxing and visiting the New Forest. The fine dining restaurant provided a varied choice of excellent dishes. We were well looked after and thoroughly enjoyed the meal.

    The accommodation is clean and well appointed but the room lacked atmosphere more befitting a standard 4* hotel. The bar service at the pond was lackluster and slow.

    9.2

  • Stephen
      United Kingdom
    20 July 2014

    Peaceful, relaxing and staff were excellent and attentive. Food brilliant.

    10

  • Anonymous
      United Kingdom
    19 July 2014

    The location and the staff

    An air of slight shabbiness and inconveniently located public rooms - the trek from the lounge to the 'fine-dining' restaurant for example through a series of nondescript rooms an corridors

    7.9

  • John
      United Kingdom
    17 July 2014

    Executive room was excellent, very comfortable, clean and spacious. Restaurant food and service great. Grounds were exceptional.

    Indoor swimming pool was small, dark and gloomy, didn't want to stay long there! Outdoor pool also was not very inviting.

    9.2

  • Alan
      Jersey
    16 July 2014

    It is such an imposing building and when you see it appearing at the end of the beautiful drive it is breathtakingly beautiful. The grounds are well maintained and a delight to stroll around.

    I was rather disappointed with the small number of choices on the menu and also not being able to have my first choice which I was told was unavailable at the time However the food that was served was of excellent quality and beautifully presented.

    9.6

  • Patrick
      United Kingdom
    14 July 2014

    I loved the location it was excellent. The service was good and the food nice

    I felt the hotel was lacking investment.the grounds need to be looked after as the formal gardens were neglected. The Spa was very disappointing the changing rooms were tiny and there was no area to relax.

    7.5

  • Anonymous
      United Kingdom
    3 July 2014

    We have stayed at this hotel before and took our friends with us. They were very impressed and plan to return.

    10

  • Natasha
      United Kingdom
    1 July 2014

    really loved the location. staff were really helpful and friendly. loved the grounds

    9.2

  • Keith
      United Kingdom
    1 July 2014

    Location

    Surprised that the radiators we on in the hotel, even when they had all the doors open

    6.7

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