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6 Waterloo Place, Westminster, London, SW1Y 4AN, United Kingdom – Show map – Subway access
Excellent location — rated 9.8/10! (score from 460 reviews)
Rated by guests after their stay at Sofitel London St James.
|Deluxe Twin Room|
|Classic Queen Room|
|Deluxe Twin Room|
|Deluxe King Room|
|Superior Queen Room|
|Deluxe King Room|
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461 verified reviews
They speak your language!
Sofitel London St James's staff speak: Italian, French, Spanish, English, German
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Sauna, Fitness centre, Massage, Hammam, Library
Food & Drink
Restaurant, Bar, Breakfast in the room, Snack bar, Special diet menus (on request)
WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not possible) and charges are applicable.
Room service, 24-hour front desk, Currency exchange, Luggage storage, Concierge service, Private check-in/check-out, Babysitting/child services, Dry cleaning, Ironing service, Shoeshine, Trouser press, Meeting/banquet facilities, Business centre, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Lift, Soundproof rooms, Heating, Non-smoking throughout
Italian, French, Spanish, English, German
From 15:00 hours
07:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a child's cot/crib.
One child under 12 years stays free of charge in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may be applicable.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 460 reviews
Value for money
Show reviews from:
Opened by King George V in 1927, this luxurious 5-star hotel is situated in the heart of Mayfair, surrounded by the parks, theatres and attractions of London’s West End.
Score from 653 reviews Very good
Within 5 minutes’ walk of Hyde Park, Oxford Street’s shops and Marble Arch Underground Station, this 5-star hotel features a modern bar and an on-site spa.
Score from 1243 reviews Fabulous
With a luxury spa and tranquil courtyard garden, St. James' Court, A Taj Hotel, London offers 4-star rooms, free Wi-Fi and 3 restaurants.
Score from 2862 reviews Fabulous
Park Plaza Westminster Bridge London is set opposite the Houses of Parliament and Big Ben, on the South Bank. It is close to the London Eye, the Aquarium, restaurants and theatres.
Score from 5904 reviews Fabulous
The location of the hotel was perfect but still quiet at night. The staff were very helpful and friendly. The bed was extremely comfortable and the hotel was very clean. We felt very special with a complimentary drink on arrival, a nice touch!
The only criticism is our room was facing a brick wall, a nicer view would of been nice.
slow free wi-fi speed unless you paid for fast connection. At the room prices- this should be standard
All of it
This was a very special trip made even more special by the staff at the Sofitel. Nothing was too much trouble and we were brought a lovely cake presented with a special message for us on our arrival. Beautiful room and hotel and surroundings. The whole experience was wonderful.
Great breakfast and really central. Staff were very attentive and professional.
We were initially allocated a room on the top floor with a very small bathroom. After discussing our disappointment with reception they showed us some other rooms and we were able to relocate to a much more suitable room. Staff were very helpful and we were happy with the result. Don't be afraid to speak up if you aren't happy.
Great room with an up market feel. Perfect location for Regent Street and West End
Warm, welcoming, responsive and helpful staff throughout the hotel. Excellent facilities throughout
The lack of biscuits to accompany the tea/coffee facilities
All members of staff were always courteous and helpful. The hotel is very central and very close to Oxford Street, convenient for a quick shopping spree
The welcome and check in was exceptional. The lady who checked me in also escorted me to room. The room was clean and very comfortable. The cocktail bar was also very good and staff were excelant. Even though it was very busy service and staff were excellent.
The only problem for me was the shower in the bath. I like a separate shower.
Convenient location (I was at a dinner locally), great flower display in the foyer.
I paid £414 for the room (including breakfast) and was delighted when I was given a complimentary upgrade. However, my delight soon turned to mild disappointment when I saw how 'pokey' it was. I was hoping for a soak in the bath after a long trip but none was available. Overall, somewhat disapointing, I don't think I shall risk staying again.
The staff, the hotel, the location, the comfort were all fantastic. We have been in many hotels in London, This one is just great. A minute away from Piccadilly circus and soho...
What is there not to like????
When I made my reservation through booking, I specifically put my fidelity card number. They would not credit it because the reservation was made through booking and the manager of the hotel was quite condescending about it. :((
The rooms facilities ensure comfort from the bed to shower , cleanliness and decoration the Sofitel St James is my must stay hotel in London even if prices are a little high. Especially enjoyed the welcome and service in the restaurant on this visit and many thx to staff there from restaurant manager to waitresses you made a normal buffet breakfast special by the considerate and attentive service
Leaving ...... I could have stayed a couple of more days
Great room and welcoming staff.
Food was poor. Supper and breakfast were not good so we ate out the following day.
Everything was first class Terrific help from concierge Very friendly and attentive staff
Room was small - but you kind of expect that in the centre of London Prices in the bar were way over the top!
Everything about the hotel was amazing and location could not have been better
Superb location. Extremely pleasant and helpful staff.
The bedrooms while comfortable were small and rather dark. The wardrobe space was small and there were very few hangers.
Service location cleanness
Noise from outside
The staff are courteous, warm and friendly. The rooms are beautiful and very neat. The bed very inviting.
This hotel is in a fantastic location, close to many attractions. The area outside the hotel was clean and easy to get taxis. The room was clean, spacious and the wifi worked well.
The lobby always smelt of too much air freshener. It was a sickly smell. The breakfast was overpriced and terrible.
Location was perfect. We could visit best parts of London by walking or easy access to several tube lines. Theater district was a walk away. Hotel was discreet, comfortable, and sophisticated. Staff were very professional and helpful.
Breakfast was nice but very expensive. Bed was too soft, I should have requested a firm bed, I'm sure they would have accommodated if I had asked.
The hotel is in a great location and the staff is very helpful.
The air conditioning in the hotel doesn't work well at all.
the staff the decor the wuality
prefer a bathroom with just a separate shower
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