Overlooking the River Thames, The Swan is a Victorian inn offering home-cooked food and luxurious rooms. The Swan is situated in Staines, just 15 minutes’ drive from Heathrow Airport. The elegant rooms have free Wi-Fi access, a flat-screen TV and a work desk. Most rooms have original features, and some have panoramic river views or a luxury bathroom. Guests can enjoy a full English breakfast each morning, with lighter options available. The stylish restaurant serves classic British cuisine and real local ales, and there is also a riverside terrace. Just 2 miles from Thorpe Park, The Swan is only a 15-minute drive from historic Windsor. Both Ascot Racecourse and Twickenham Rugby Stadium can be reached in a 20-minute drive.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
2 bunk beds
and
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
8.8
Comfort
8.9
Value for money
8.5
Location
9.4
Free WiFi
8.9
High score for Staines
Select topics to read reviews:

See what guests loved the most:

  • Ethel
    United Kingdom United Kingdom
    It’s near the airport. The staff were friendly and accommodating. The bed was big and comfortable.
  • Elizabeth
    United Kingdom United Kingdom
    Beautiful property next to the Thames in walking distance of Staines town centre (10 mins). Staff were lovely and the breakfast was excellent!
  • Michelle
    United Kingdom United Kingdom
    We found it warm and comfortable, good facilities within the room. Appeared to be recently refurbished. Food was excellent with plenty to choose from. Lovely location on the Thames. Staff were all friendly and helpful. Definitely stay again.

Property surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Cuisine
      British

Facilities of The Swan Hotel
Great facilities! Review score, 8.6

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Fishing
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Luggage storage
  • Fax/photocopying
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
General
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Fan
  • Family rooms
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by stairs only
Languages spoken
  • German
  • English
  • Hungarian
  • Italian
  • Maltese
  • Polish

House rules

The Swan Hotel takes special requests - add in the next step!

Check-in

From 15:00 to 21:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Cash is not accepted The Swan Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please contact the hotel ahead of time if you are planning to arrive after 22:15 as reception is not manned 24 hours and it may not be possible to gain access.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

All Group bookings of more than 5 rooms require full pre-payment and are non-refundable.

10% booking deposit due at the time of reservation via Bank Transfer. Once a reservation is received the hotel will provide the Bank account number.

100% full pre-payment 30 days prior to arrival via Bank Transfer on the same account number. After this day the reservation will be non-refundable.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about The Swan Hotel

  • Room options at The Swan Hotel include:

    • Double
    • Family

  • The Swan Hotel has 1 restaurant:

    • Restaurant

  • Check-in at The Swan Hotel is from 15:00, and check-out is until 11:00.

  • The prices at The Swan Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Swan Hotel is 150 yards from the centre of Staines. All distances are measured in straight lines. Actual travel distances may vary.

  • The Swan Hotel offers the following activities / services (charges may apply):

    • Fishing