Everything is good and the staff members are very helpful and friendly. Felix Iroto the staff is very kind and he offered to send us to Batam Centre.

Sze Singapura

Breakfast and staff with excellent attitude. Room service was also of a good quality.

David Singapura

Nice vibes from the hotel. Good spread during breakfast. Staff were friendly.

Wee Camboja

The staff there is friendly and definitely like the Breakfast,theres a variety food you can choose from. Me and my fiance is satisfy.

Nur Singapura

The location is good. Near to Nagoya City Mall. The hotel is newly renovated and the place is peaceful and quiet. There were spas & salons in the hotel which were really nice and breakfast was good.

Lailra Singapura

It was our first trip back to Batam after the lockdown in Singapore so we were pretty excited to be back. The hotel location was superb to our liking as it was close to Nagoya shopping mall as well as the Grand Batam Mall. The concierge, Putra, was exceptionally helpful and friendly which made our check-in and out seamless. There was no issue with room service as well and the suite that we booked for were perfect for 3adults and 1 toddler. Overall, we love the place and would definitely come back again!

Lala Singapura

I loved the overall ambience of the place. The property was beautiful and the rooms were beautifully decorated. Staffs there were friendly and bubbly, amazing customer service overall especially felix who would greet us with a cheerful and bubbly tone, made our stay a whole lot better. Front desk people are amazing, and the baristas made superb drinks. I would definitely stay again and again.

Afiqah Singapura

Staffs are very helpful and friendly. Some even suggest good places to go for seafood.

Siti Singapura

This is my second time staying there. Nice environment, Staff names Putri the first I met when I checked in was great and helpful. Also if you dirty their bedsheet with period blood which I did accidentally cuz it was unplanned, I can't find my tampons anywhere in Batam!!! :'< ( 2 light spots small one) would be charged 50.000 rupiah. The second housekeeping when I checkout was asked the receptionists at the counter requested cash from us. :) right at the the receptionist desk...well I guess little tips I left for them over 2 nights staying there wasn't enough. I should have been careful. My bad anyways.

Olivia Singapura

The staff were all so friendly. They did a NY's Eve party and displayed fireworks. The place was clean, and they even rectified some issues we faced very efficiently. The shower area kept choking. That was a little irritating as I had a toddler running around, but the room service cleaned the room every day and dried up the place for us. Can also consider changing the forces table and side table in the living room for their 2 bedroom apartment. The bottom part of the table design is definitely not kid firndly has its very sharp. We had to be very careful when our little one was playing around d that area. Also, the staff warned up about the table when we entered the apartment. It was very nice of them to warn us beforehand. They even had small floats for kids, which was so useful for my child. Great job, guys!

Durgadevi Singapura