The private onsen in our room was perfectly set up and extremely worthwhile for anyone with tattoos or traveling with another gender who would otherwise be separated in the public onsens! Buffet for dinner and breakfast were amazing with a wide variety of tasty foods. The room with amenities provided were excellent for my family and I! What stood out to me the most was the kind and hardworking staff! There was an issue with my luggage delivery and they made sure to handle that despite all the time it took. They did an amazing job and I appreciate them so much!

Hannah Jungtinės Amerikos Valstijos

The room was unbelievable. Paid for a room with a private bath as one of us has tattoos. Absolutely stunning. Good location and access to a separate location to use the onsen there. Faultless. Spotlessly clean and spacious - like something from a movie.

Rebecca Didžioji Britanija

Traditional rooms were wonderful. Own room hot spring was clean and very relaxing. Futon is hard if you are sore, but the Traditional Tanami matting floor, yukata and general ambience of the room was excellent. Staff were fantastic.

Rebekah Australija

Absolutely beautiful, the rooms were amazing - probably the best place i've ever stayed at

James Australija

Hotel is a walking distance to the train station. Our room had it's private onsen, which was nice. Room was very spacious and clean. We had a full body massage, which was great! We stayed for 1 night and did a round trip in Hakone. In the morning we walked to the train station, got train to Gora, went up the eat some black eggs, got down, took pirate boat went by the shrine and then took taxi back to the train station. It's all possible to do in 1 day (6-7 hours).

Aiste Lietuva

The staff were very helpful and lovely, the room was spacious and the private onsen was very relaxing. The buffet dinner and breakfast had a great array of foods.

Hannah Australija

My favorite thing is the outdoor hot spring and the beautiful scenery around the hotel.

Wenbo Jungtinės Amerikos Valstijos

After a day exploring Hakone and surrounds we walked up the hill past cherry blossom over bridges spanning bubbling mountain streams to a happy welcome at the door and a hot spring bath in our room. What more could we ask for?

Janet Australija

The best hotel I have ever been. Amazing and beautiful location along the river. Near the amenities and stations. The staff were the kindest: they even gave me a bday present. The room was gorgeous: spacious and very comfortable (Japanese style). The onsen is awesome and will bring you peace.

Coralie Didžioji Britanija

I really like the staff specially the ladies at the massage place, they were extremely professional and friendly.. The staff are friendly and polite. Helpful when you have a question even if they don't speak English, they try very hard to understand you. The only negative was that you cannot use your card to pay at the gift shop. The facilities are great. Thanks so much to the friendly staff. Regards

Elizabeth Australija