Localização. Jantar japonês foi uma experiência muito boa. Disponibilizam Yukatas. Banho público. Tem produtos de higiene. Tem serviço recolha e entrega passageiros gratuito na estação de Kawaguchiko (em certos horários).

Helena Portugal

The calm atmosphere, the amazing and kind staff and the breath taking view. We really enjoyed the kindness and warm attention of all the staff, from restaurant to front desk. The set menu for dinner and breakfast was another level, even though we are not used to the traditional breakfast, everything was very very delicious. Very beautiful rooms with tatami floor having the most beautiful view of Mount Fuji along with a gorgeous neighbourhood. And traditional yukata to wear around the hotel. The hotel looks a bit dated from outside but everything inside is spotless. Very well maintained.

Jairo Irlanda

Lovely Japanese style room, private open bath was fantastic with a beautiful view of Mt Fuji. Lovely roof top terrace with a great view of Fuji. Room had traditional tea ceremony set, fridge and toiletries that you need. We went half board and the Kaiseki dinner and breakfast were both fantastic experiences, an enormous amount of traditional food at each served by the sweetest lady. You also get traditional clothing to wear to dinner which was great. Lovely and quiet location. Handy transfer to the station.

Hayley Reino Unido

Very amazing especially the view. The dinner and breakfast was delicious. We spent a really good stay at this place. The private onsen was a good experience!

Etienne França

Loved the traditional rooms with our own private tub on the balcony. Staff helped us out with finding a place for dinner and the shuttle bus was greatly appreciated.

Patricia Austrália

Love the view from our room so much. Onsen with view are great. Overall is great just that dinner and breakfast not really suits our tastebuds.

Yoek Singapura

I love the location, it is about 5 minutes away from the main town which is a plus as it is really quiet and relaxing then. Plus the fact that it is in front of a lake and with Mt Fuji on the side, you can’t beat that kind of feeling. The kaiseki was phenomenal and so gorgeous, the staff was amazing and accommodating despite the language barrier, but the warmth of the Japanese people is here as they try their best to connect and communicate with my needs. The room is something that needs to be praised - it is very well maintained and preserved, the tatami mats are so clean and the hot bath outside is *chef’s kiss* very wonderful experience indeed. I would definitely come back here.

Sheena Irlanda

property was located within the quiet neighbourhood, right beside the lake kawaguchiko & yagisaki park! 🌸✨ our room highly exceeded our expectations, and we love the kaiseki breakfast & dinners we had throughout our 3d2n stay! 😋 we were able to deposit our luggage at the property early & the staff were really friendly & helpful! love the indoor / outdoor onsen experience as well with the lake / fuji view! female can also choose their fav yukata designs at the lobby! 🫶 there's shuttle bus every morning from the hotel to kawaguchiko station too, which was really convenient on our check-out day! great value for money — we loved it! high recommend!

Wen Singapura

Love the lakeview that our room had. Also my first time sleeping on a futon bed on the tatami mat, legit best sleep of my life, no waking up with aches so it was a great experience! Breakfast and dinner that was included in my booking were sumptuous as well! I also appreciate the hotel pickup and drop off from/to the bus terminal, so we didn't have to juggle our luggage on public transport etc.

Hee Singapura

All the staff, from the shuttle bus driver to the front desk, bell man, waiters and waitresses, and housekeeping - everyone was very professional and extremely helpful, polite, and courteous. I stayed at two different hotels during my stay in Kawaguchi so I have a better comparison of the service provided in this area (the other place I stayed at was actually considered a “high end” hotel, but I feel like the treatment I got at this hotel was more high end).

Karen Guam