A deposit of 1000 MAD per room per night is required during Check-In to guarantee any additional costs (Minibar, laundry etc...).

Payments by bank checks are not accepted.

Booking preferences (floor, connecting rooms etc…) are not guaranteed and are subject to availability during check-in.

Guests are asked to submit their personal ID or passport upon arrival.

Guests of Muslim faith and travelling as a couple will be asked to submit their marriage certificate upon arrival.

For minors traveling unaccompanied by their parents, a parental authorization duly completed and signed is required to proceed to check-in.

Possibility of rehousing if the situation requires.

For your own safety & comfort, it is prohibited to use the following items in the Hotel lobby and restaurants: Balls, Bikes, Scooters, Roller skates, Skateboards and Hoverboards.

Guests are not allowed to bring the following items to the hotel: Hookah, Food, Electric stove and Speakers.

Some restaurants might be temporarily closed. Please contact the call center (+212 5 23 38 80 00) if you wish to know the detailed schedule of restaurant openings.

It is strictly forbidden to reserve deckchairs.

The hotel offers a babysitting service. Hence, it is strictly forbidden to use the external babysitting service if the personal babysitter is not a hotel resident.

Pets are not allowed in the resort January 1st 2023 onwards.

As of January 1st,2023, Mazagan Beach & Golf Resort will no longer have a baby club service for children aged 3 months to 3 years old.

Guests will be able to bring their own babysitter if they wish, subject to booking a room. External babysitters will not be accepted or allowed to access the Resort if they are not residents.

The babysitting service is still available at the kids club for a fee and is provided by our skilled staff

Access to the kids club access has been revised to 3 years old instead of 4 years old.

Access to the kids’ clubs is strictly subject to prior reservation upon availability.

Please be aware that for bookings during Ramadan 2024, the Ramadan Iftar is not included. Instead, there is a supplement of 490 MAD per adult and 245 MAD per child under 12 years old for the buffet Iftar. Suhoor is available at an additional cost of 150 MAD per adult and 75 MAD per child, while Suhoor gourmand is available at an additional cost of 250 MAD per adult and 125 MAD per child.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

到店时需支付损毁押金：€ 100。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。

经营许可证号：44000HT0951