This is the place to stay at Bacalar. This hotel is absolutely lush, every detail on it is gorgeous. Our room was so comfy and beautiful. Service is excellent, everyone will make you feel more than welcome. The food at the restaurant is delicious, we were very pleased with the tasty breakfast and service. Amazing location! Walking distance from the lagoon, city centre, the beautiful eco park and an amazing restaurant (La Playita) that has lovely food and access to the lagoon. We definitely enjoyed our stay and look forward to visiting again.

Paula المملكة المتحدة

Kind and helpful staff - they helped us organise all activities. The rooms were comfortable and stylish. The breakfast was amazing! Close to the lagoon and restaurants on foot.

Joe المملكة المتحدة

Amazing place to stay - staff are so friendly and helpful providing recommendations for how best to spend your time in the area, food was lovely and rooms were great.

Isabella المملكة المتحدة

We loved our room, the pool and the balcony. Great location, with a short walk to the lagoon and town

Zoe المملكة المتحدة

The property was beautiful and the staff were amazing! They couldn’t do enough for us, made sure we were comfortable, offered restaurant recommendations, helped with transport and everything. A very leisurely and relaxing stay for us.

Aisling أيرلندا

Beautiful place to stay – very nice vibe, friendly staff, great location, would recommend to anyone

Vilhelms لاتفيا

Excellent communication. Great breakfast. Super rooms and facilities. Great on site restaurant.

Ann أيرلندا

Great location, room, complex, breakfast and very helpful staff. Highly recommended!!

Lucas هولندا

Extremely helpful staff!!!!!!! We forgot an item. They sent it, no problem!

August ألمانيا

Everything was perfect. The hotel is really well maintained and comfortable. What you see (online) is what you get. The owner (who’s also really friendly) had a word for us and all other guests everyday, checking we were happy. The hotel is very well located, 5 min walk from the city center/main square. Great breakfast and great restaurant overall.

Jerome فرنسا