Everything was perfect! Definitely we will come back next time! Best hotel and customer service ever. Thanks very much!!

Takayuki Νέα Ζηλανδία

The location is everything. The hotel staff are lovely, found the decor in the check in area seriously dated for a 5 star hotel. They need a serious uplift. The rooms themselves though are very tasteful, our room was a superior room at the front of the hotel looking at Queenstown. We found it excellent. Staff for breakie were nice but coffees took forever to come out.

Tegan Αυστραλία

Outstanding service from all staff we interacted with, very friendly and helpful (I cant say enough good things about them all). excellent food and loved the decor and spaces

Stephen Νέα Ζηλανδία

It was lovely and comfortable and the staff were exceptional

Cat Αυστραλία

The Sofitel brings some style and comfort to Queenstown centre. Just tucked in a quiet street off the main through route and away from the never ending queue outside Ferg Burgers, the Sofitel is peaceful but an easy walk to shops and restaurants. Coupled with the fact that it has good good restaurants and cafe within and an excellent steakhouse on the second floor. The bed was comfortable in a spacious room with an excellent bathroom with shower and bath. The staff were warm, welcoming and helpful and the hotel decor gives you an immediate ambiance of style.

Mfennz Νέα Ζηλανδία

Best thing is the customer service. They had a lot of staff on and all were extremely friendly and helpful.

Tim Αυστραλία

Super super comfortable room The staff were extremely helpful

Oliver Νέα Ζηλανδία

Room was comfortable, location was excellent. Staff were very helpful and friendly.

Robyn Νέα Ζηλανδία

Amazing hotel. Luxury at finest. Great central location Great friendly staff.

Khersi Νέα Ζηλανδία

Friendly staff. Nothing too much trouble. Beautiful room, comfy bed, jacuzzi bath and Balmain toiletries. Delicious breakfast with plenty of choice. Biggest plus walking distance to the town centre.

Michaela Ηνωμένο Βασίλειο