Property arranges a private drive and a chauffeur from Samsun Carsamba Airport. This service includes assistance for luggage, escort to passport control and a luxury car drive. Please note that this transfer service is subjected to an extra fee.

Please note that no food or drinks are allowed from outside. Food and drink can be ordered from the on-site outlet shop.

Cooking devices cannot be used in rooms due to security reasons.

Extra bed is for a fee of 30 euros; At the reservation stage, the request must be done. The hotel will give you positive or negative feedback depends on availability. There is no age restriction for extra bed and fee. Rollaway bed can only be arranged to Junior Deluxe, Deluxe Grand and Executive Suite Rooms.

Our private beach & outdoor pool will be opened between 01 July - 17 September in 2023.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Sheraton Grand Samsun Hotel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：€ 30。 该押金将通过信用卡收取。 退房后14天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。