We had a surprise room upgrade which was a lovely gesture, and the harbour view from the room was breathtaking. The room was clean and had all the amenities we needed. We had a detailed introduction to the room from the concierge Dennis, who was very helpful. Our guest experience was exceptional throughout, thanks to some thoughtful touches such as a bottle of champagne and chocolate strawberries sent up for us. Rodney on reception and Rafael at breakfast were especially helpful and friendly.

Thomas Velká Británie

Beautiful location. Polite efficient and friendly and very helpful staff

Farah Velká Británie

The hotel is very nice , very well maintained and very well located .

Valentina Itálie

Staff is exceptional. Very friendly, professional, and helpful. Hotel altogether is great, but the staff is what sets this hotel as exceptional.

Alexander USA

location, harbour view, beautifully furnished bedroom.

Jack Irsko

The hotel is ideally suited on the waterfront for great views of the harbour. The room had an excellent view and was of good size and very clean. Its position means that many of the city's attractions are within walking distance.

Stephen Velká Británie

We spent our wedding night at the hotel 33 years ago and returned for our anniversary. They upgraded our room to a large suite with a balcony overlooking the harbor. This was such an unexpected treat for us! They were responsive, warm, and welcoming in every possible way. A wonderful time!

Paula USA

1.) Every single detail of this hotel is well planned, well programmed. I booked a normal room and what I got (without any upgrade) is almost a suite, with a separate living room. The view was not on the sea (I booked the simplest room category) but I really liked it: full view on the crowded skyscrapers of the financial district. 2.) Amazing quality of the soap and shower gel, among the best I ever got in a hotel. 3.) The restaurant Grill at the ground floor serves absolutely incredible dishes. simple, without any complicated sauce or construction, but fresh and genuine products are used for surprising every guest. 4.) The staff is extremely well trained and gentle 5.) I adore this hotel and I cannot wait to come. crack

Davide Švýcarsko

Easy to get to, polite and helpful staff, beautiful view

Jake USA

We had an unfortunate situation with our daughter suffering an asthmatic situation in the middle of the night to which we had to go to hospital, the hotel assisted fantastically and moved us to a room more suited to allergy friendly conditions. The staff were all extremely accommodating and made the circumstance that much easier to handle.

Paul USA