We were on a business trip to Kenai, then stole a few days to swing to Seward before heading home to CA. After reading all reviews I choose this hotel....I appreciated its reliable reputation. Would have loved a B&B, but none seemed to fit our needs of breakfast cooked for us. We were impressed with the area as soon as we arrived. Beautiful lobby and breakfast area with a magnificent view. We had reserved a back queen room (less $ and not wanting to pay extra only to find out it wasn't worth it) but when we arrived we asked to be switched to the harbor side and were so glad we did! We had beautiful sunrises, sunsets, otters, peaceful views...never saw a person outside or a boat move. So worth the money if you will be in your room and actually look out.
The room was comfortable. Beds, variety of labeled pillows (nice idea!). clean. Heat varied some so we had to work with it. We slept very well and found it hard to get up with the room so dark. We learned to crack the curtains so we know it is morning if we return.
Shower was lower pressure but ok. Bathroom and lighting were adequate.
We took a peek at the pool. it was tiny with a 'view' but with all the steam it was more like a wall. The bathroom for the pool area was outside across the hall, by the lobby so bring a cover if you care.
Evening cookies, we got one the first night but the next night they ran out.
There were some visitors who were filling up plates off the 1 platter (breakfast too) and taking to the room for who knows how many people.
The gal worked fast and hard,
BUT, if you do go, get the room with the view.
The area around at this time was pretty much shut down. 1 expensive restaurant and big shop across was about all there was to explore to keep warm.
For the niceness of the room, the TV was pretty small.
Breakfast, there was plenty. At first the items were sparse or gone, but it seems as if there is one person with a microwave or two heating up costco style premade items and bringing them out. We didn't like all the premade, over sweet, over salty stuff. They tasted like prepackaged foods. It was disappointing. Even the eggs were warmed, not made on the spot. We ate the same pkg oatmeal we have been eating all week at other places.
In reading the after reviews on another website, a customer just after us were given an upgraded room, without having to pay. When we were there, the hotel was not full. Someone else registering at the same time needed 2 rooms together, but there was only 1, until we switched to the upgrade, then they got what they wanted. Lucky them. Kind of disappointing it was not offered to us before we decided to pay for it. Oh well...we still recommend the upgrade.