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  5. Reviews of Khalidiya Palace Rayhaan by Rotana, Abu Dhabi

Reviews of Khalidiya Palace Rayhaan by Rotana, Abu Dhabi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Corniche Road, Abu Dhabi, United Arab Emirates

#23 of 126 hotels in Abu Dhabi

Guests' Choice

Review Score

Based on 2376 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    A fantastic array of options for breakfast and no problems for the evening meal . The level of customer service was very good.

    Stayed in March 2024

  • Reviewed: April 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Guest Room - King Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    We loved our vacation at Khalidiya! Very clean hotel, breakfast was good, the pool very warm, our little girl had a blast. The beach area also nice, fine sand, perfect for the play of little ones. I appreciated that the pool area staff kept an eye on "reserved" sunbeds and removed towels off the unused sunbeds. And we had a nice surprise at the arrival when we got an upgrade to our room!

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Impressive
    • Leisure trip
    • Family with young children
    • Guest Room - King Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    Na

    Woow

    Stayed in March 2024

  • Reviewed: April 21, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Guest Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Expected a bit more beach area

    Location, hotel stay everything was good

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Perfect vacation in a great location!
    • Leisure trip
    • Family with young children
    • Sea View Room with Kitchenette and Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Everything was wonderful.

    The place exceeded our expectations! Besides the excellent facilities, and the really amazing food, it was especially the staff who makes this place almost like you are visiting a family. Everyone is genuinly friendly, super helpful and gives lots of positive vibes! From the house keeping, the room service, the waiters, cooks, the cleaners, the people outside helping with finding a free chair or a taxi, even the technician; everyone made our stay here perfect and we left with a wonderful feeling and lots of authentic smiles and conversations! Special hint: try their babychino for breakfast :)

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Guest Room - King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Reception not at all attentive. Not enough staff. Shower head not fixed in the 3 days, even though repeatedly requested. Rubbish dinner as only 1 cooked vegetation prep. Staff tried to resolve, but poor standard for any vegetarian guests.

    Initial check in was good. After that useless. Great location

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Guest Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    bathroom not comfortable ,electric unit not all functioning in the room

    View,polite staff ,Arabic restaurant .

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Perfect stay
    • Business trip
    • Family with young children
    • Guest Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    Simply everything is perfect. Beach , room, bad and pillow, coffee, food, personal kind and professional, shining clean, top.location with wonderful view. Reception staff, restoran staff, managers, all 10+

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Guest Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    In reality .is a perfect hotel for price location . Cleaning pool gym and staff is very friendly . In particular in reception .entsar Fatima in the gym office . Entesar she is very gentle and friendly and helpful. The resturant kammon have a good aria on the beach The staff friendly helpful . In particular mahmmoud . We well come back to this hotel soon Congratulations and best my wishes. Fares rahal

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Guest Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff are very cooperative, special thanks for front desk Mr. Ahmed & Mr. Yousef who showed ahigh level of hospitality and their fast action taken to solve all my concerns on the room and been changed immediately with better facilities , we enjoyed our EID holiday with this hotel.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    Unforgettable trip to Abu Dhabi
    • Leisure trip
    • Couple
    • Sea View Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Everything was great, the food was awesome, staff was very polite and kind

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Family enjoyed the stay.
    • Leisure trip
    • Family with young children
    • Sea View Studio with Balcony and Kitchenette
    • Stayed 2 nights
    • Submitted from a mobile device

    Ambience was great.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Great and pleasant stay
    • Business trip
    • Travelers with friends
    • Guest Room with Kitchenette and Balcony
    • Stayed 31 nights
    • Submitted from a mobile device

    Overbooked hotel,the rooms are getting old and used.The changing rooms and the spa aria is very old already,need a bit of renovation.

    Great location and nice and helpful staff.Clean rooms

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Great holiday destination.
    • Leisure trip
    • Group
    • Guest Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast service for coffee and side orders took too long!!

    The great location and happy mood of the hotel

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Comfortable, clean and very good value!
    • Leisure trip
    • Family with young children
    • Guest Room - King Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    As a vegetarian, sometimes the buffet options were limited and not labelled correctly so we had to ask the chef for alternatives.

    The facilities were fantastic and there are lots of extras you get such as day care for your little ones and classes. The room was great and had a view of the palace hotel.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Guest Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Amenities is excellent.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Guest Room - King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was varied but tasteless :(

    The pool was very nice 👍 good beach 👍 location was normal! Overall I am satisfied

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    Amazing location
    • Leisure trip
    • Couple
    • Guest Room - King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no way to find a sunbed free after breakfast, the amount of people with the intent to enjoy the pool is much more than the capacity.

    Location is excellent. Staff are friendly and accommodating. The “internal” lift that goes with a view of the hotel internally is quite special.

    Stayed in March 2024

  • Reviewed: April 8, 2024

    9.0
    Beautiful and Friendly Hotel
    • Leisure trip
    • Couple
    • Guest Room - King Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    As said above, the staff were really the one point making the stay worthwile. The hard product (Hotel and Facilities) are good but nothing that would plash me away in Abu Dhabi. Clean and well maintained but thats it.

    I would love to highlight the soft product so to say - the staff. Always helpful, always attentive, authentic. They really made the stay worthwile and added a differencial. Additionally I believe its a good location. we visited Cafe del Mar, Soul Beach, Saadiyat Beach club, Marina Mall, Hakkasan, The people Palace, Abu Dhabi Mall, Yas Mall, the grande Mosque and aside of Yas Island all were reachable pretty cheap via Careem/Uber.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Guest Room - King Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    Weird rule about leaving water bottles behind when leaving the main restaurant. Especially for guests with an all-inclusive package this does not make sense. We had to leave almost full water bottles on the table to be able to leave the restaurant. Waste of water & plastic.

    The hotel is preferred mostly by families which was a spot on decision for us. The pool and beach areas are nice and clean. We upgraded for the all-inclusive package to be able to dine at Kamoon restaurant which was quiet during lunch time compared to the main hotel restaurant. My son has multiple allergies. We were therefore worried about finding the right food for him. Luckily, the head chef of Kamoon, Abu Halab, and his team eased our minds by preparing special dishes for him for lunch and dinner. We are very thankful for their considerations and care. Also, the manager at the main restaurant was very helpful. She made sure we get all we need for my son's breakfast (even vegan cheese!). Her team even provided us with the yummy waffle recipe they put together for my son, totally allergen free! Overall, lovely staff and pleasant stay. Thank you.

    Stayed in March 2024

  • Reviewed: April 6, 2024

    10
    Really nice hotel at a premium location
    • Leisure trip
    • Family with young children
    • Guest Room - King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    I was totally pleased by the friendliness and attentiveness of the staff, the beautiful location and the fact that the hotel is very child-friendly.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Sea View Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Quality services, heated swimming pool perfect for children, exceptional and very diverse food

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Good one.
    • Leisure trip
    • Family with young children
    • Guest Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Gym may lose some rust, some rooms may need renovation.

    While the hotel may be requires some renovation there and there, it’s very good value for a money, location is good, food is good, overall atmosphere is good.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Matrasses were too hard.

    Stayed in March 2024

Showing 1 - 25

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