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  5. Reviews of West Zone Plaza Hotel Apartment (Formerly Winchester Hotel Apts)

Reviews of West Zone Plaza Hotel Apartment (Formerly Winchester Hotel Apts)

Kuwait Street Mankool Area, Bur Dubai, Bur Dubai, Dubai, United Arab Emirates

#1833 of 2,785 vacation rentals in Dubai

Guests' Choice

Review Score

Based on 253 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.2

  • Location

    7.9

  • Facilities

    7.0

  • Staff

    7.9

  • Value for money

    7.0

  • Free Wifi

    8.3

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Showing 1 - 25

  • Reviewed: March 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 11 nights
    • Submitted from a mobile device

    Bed poor

    Like every think Except bed very poor and sitting hall

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Its a nice place to stay for short vacation, staff are smiling and very accommodating
    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Very less amenities

    The location is very accessible

    Stayed in March 2024

  • Reviewed: February 26, 2024

    7.0
    Overall, It was satisfactory stay with good location and amenities.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    Room service is very slow. They should provide at least a sofa cum bed as its an apartment ( I preferred it over other places like only rooms option) and I was booking for family of 2 adults and 2 kids. We had to adjust all on one bed.

    The location is very good. Breakfast was satisfactory with a limited variety of food. Room size is good with all facilities for longer stay provided including kitchen and washing machine.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    7.0
    Overall it was good, Family oriented
    • Business trip
    • Group
    • Deluxe Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    No mirror in common Toilet & bathroom, slippery floors, no mats outside washrooms, utensil cleaning not attended inspite of calling for it. Wooden bed making sounds, needs to be taken care

    Stayed in February 2024

  • Reviewed: February 12, 2024

    6.0
    Average hotel apartment with basic facilities
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Furniture outdated needs updating also kitchen in poor condition. Swimming pool was small.

    Clean and spacious studio apartment, 15 minutes walk from metro station. Super market was available on the ground floor.

    Stayed in February 2024

  • Reviewed: January 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 14 nights

    the lady at the reception was not welcoming or helpful when i had a concern, she has an attitude.

    the Indian Manager was very welcoming and helpful, the wifi connection is great too

    Stayed in December 2023

  • Reviewed: January 2, 2024

    8.0
    Over all good to stay with family
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    There were no restaurents around this place like indian and pakistani restaurents...otherwise hotel ok

    Gym...rooftop...good view of new year firework of dubai frame and burj khaleefa

    Stayed in January 2024

  • Reviewed: December 29, 2023

    8.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    Ac was not working before I had to fight with staff to turn in on

    Location

    Stayed in December 2023

  • Reviewed: December 28, 2023

    7.0
    My stay was good and peaceful, though it was a shot stay.
    • Business trip
    • Solo traveler
    • Deluxe Studio
    • Stayed 6 nights

    i didn't like the breakfast. Then the other thing is when booking i requested if i can be helped since i was told that my room would be ready at 14hrs, but my arrival time was 05 in the morning, the response to my request was that they would help me with accommodation as i wait for my check-in time at NO cost, to my surprise when i arrived i was meant to pay a top up amount for me to be given the room, i paid because i had no choice for i was tired. Next time please don't promise to help if you know you will ask for a top up.

    The location was ok because it was near the conference venue One thing i didn't like was breakfast, despite paying for breakfast i didn't enjoy it, that is the reason why i just went to eat breakfast once and i didn't go back until i came back.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    8.0
    A good location and the staff provided good assistance when needed.
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 6 nights

    Some of the electrical sockets were not working properly. The TV would not connect to the internet and the available channels were grainy. Negligible requirements unless you it to be working.

    The location had easy access to most of the city locations. A corner location so getting a taxi can be a bit troubling sometimes. Overall a good selection in the area.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    NA

    Location

    Stayed in December 2023

  • Reviewed: December 10, 2023

    7.0
    The Stay was good but not the AC
    • Leisure trip
    • Solo traveler
    • Deluxe Studio
    • Stayed 3 nights

    The AC at the hotel is not at all good. The AC does'nt function properly. Its very very annoying.

    The location is almost in the middle of the prime area it's near to metro stations and shopping, clubbing and restaurants.

    Stayed in December 2023

  • Reviewed: December 8, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe Studio
    • Stayed 4 nights

    smell of Indian Incense sticks

    Stayed in December 2023

  • Reviewed: November 25, 2023

    8.0
    Excellent location and comfortable stay
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 9 nights
    • Submitted from a mobile device

    Kitchen stove is slow and doesn’t burn that high

    Good clean rooms, supermarket below the apartment for convenience

    Stayed in October 2023

  • Reviewed: November 14, 2023

    8.0
    I would recommend anyone who is looking to stay in burdubai or Mankhool area to stay here.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing as such everything is good to go.

    Property is good neat and tidy and staff is cooperative

    Stayed in November 2023

  • Reviewed: November 6, 2023

    8.0
    It was a pleasant stay and with a few upgrades , the hotel may even get more travellers.
    • Leisure trip
    • Group
    • Royal Two-Bedroom Suite
    • Stayed 4 nights

    The furniture , especially in the drawing room was very old and hence inconvenient to spend family time. Also the pots and pans in the kitchen are old and very used, so they should be replaced in my opinion.

    The hotel is very good and the location is fantastic. The convenience store below the apartment hotel is truly beneficial to tourists. Staff is friendly and warm. The size of the apartment allocated to us was really impressive. It offered all the comforts of being at home.

    Stayed in October 2023

  • Reviewed: September 23, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The lady in the reception is cooperative and give smooth and easy check-in and check-out

    Stayed in September 2023

  • Reviewed: May 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 1 night

    Sometimes the smell of smoke in the non-smoking room.

    Huge room and the location is fantastc, you are in the heart of the city and easy access to everyting. For sure it is a value for your money.

    Stayed in April 2023

  • Reviewed: May 3, 2023

    6.0
    property was good but I was charged over & above than the actual price..up gradation given given was not there as th
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    property was good but I was charged over & above than the actual price..up gradation given given was not there as they gave studio without further discussion as it was only available as mentioned by them

    property was good but I was charged over & above than the actual price..up gradation given given was not there as they gave studio without further discussion as it was only available as mentioned by them

    Stayed in May 2023

  • Reviewed: April 19, 2023

    8.0
    Good value for money!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night

    The room is huge and good value for money. The staff are accommodating and checking in is easy and guick.

    Stayed in February 2023

  • Reviewed: March 8, 2023

    7.0
    overall the stay was pleasant
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 1 night

    nothing special

    Overall the staff was very helpful and specially the reception. very cool and calm place to sleep.

    Stayed in March 2023

  • Reviewed: February 26, 2023

    6.0
    Overall good. value for money.
    • Business trip
    • Solo traveler
    • Deluxe Studio
    • Stayed 5 nights

    prefer semi orthopedic bed.

    spacious rooms

    Stayed in February 2023

  • Reviewed: February 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Great hotel. The room are nice. The only thing I noticed people in reception are not approachable, they don't smile. They don't great you. The lady and the man upon check in the afternoon shift are having poker face, there's no greeting at all, they don't talk. Also bellman will look at you and not offer any help. I feel not welcome. Staff should smile and talk to their guest regardless how they look like, how they dress and no matter nationality they are.. A basic greeting like "welcome" "goodmorning" and "enjoy your stay" should be practice in this hotel. But over all I really like the room. I will be back because of the room and kudos to housekeeping whos very helpful and very charming. Forgot their names but thanks for helping.

    Stayed in February 2023

  • Reviewed: February 18, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    No response for problems from maintenance.

    Good location

    Stayed in February 2023

Showing 1 - 25

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