Reviews of Palo Santo Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Bonpland 2275, Palermo, C1425FWC Buenos Aires, Argentina
#23 of 409 hotels in Buenos Aires
Guests' ChoiceReview Score
Based on 146 hotel reviews
9.0Score breakdown
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Cleanliness
9.4
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Comfort
9.5
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Location
9.2
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Facilities
9.1
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Staff
9.5
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Value for money
8.5
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Free WiFi
8.8
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Reviewed: April 24, 2024
Alina
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Triple Room with Balcony
- • Stayed 7 nights
- • Submitted from a mobile device
The staff. All staff were tremendous
Stayed in February 2024
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Reviewed: April 17, 2024
Anusha
United States of America7 Reviews10“Great value for $”- • Leisure trip
- • Family with young children
- • Triple Room with Balcony
- • Stayed 4 nights
- • Submitted from a mobile device
Beautiful boutique hotel in a great location in Palermo. Adrian at the front desk is amazing. He helped us with getting oriented in a new location. Good breakfast and wine selections at the bar. Beautiful outdoor garden.
Stayed in April 2024
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Reviewed: April 8, 2024
Stefanie
Austria85 Reviews21 helpful votes10“Beautiful hotel in Palermo with amazing receptionists :)”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was OK but the space was a bit small and the staff was not so friendly (maybe we were also comparing to the reception staff).
A real gem in the heart of Palermo Hollywood, a great neighborhood with lots of cafes, restaurants and bars. We got an amazing room at the top floor with a beautiful view and it was also really quite. The room was spacious and the bed was comfy. The staff at the reception (Cami & Adrian) were exceptional, so helpful and friendly, by far the best staff we have met on our trip!
Stayed in April 2024
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Reviewed: April 6, 2024
Sarah
United States of America52 Reviews8 helpful votes10“Comfortable and stylish base in the heart of Palermo”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 1 night
Nothing. Restaurant was closed at the time of my visit, but there are so many great places nearby I would have chosen to explore one of these anyhow.
Very comfortable hotel with a perfect location steps from the best restaurants and shops of Palermo. Spacious rooms with comfortable beds and a nice little balcony to enjoy your morning coffee. Great breakfast. Complimentary welcome glass of wine is a nice touch. I also enjoyed the rooftop pool, which is a great place to relax despite being a small and quite warm in the height of summer. I wish I would have stayed longer to be able to use the bicycles. Staff were also extremely helpful and friendly.
Stayed in January 2024
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Reviewed: March 19, 2024
Sylvia
Hong Kong42 Reviews2 helpful votes9.0“Brilliant stay at Palermo Hollywood”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 4 nights
Bed was a bit soft
The room was spacious and stylist Very clean Location is good for Palermo Hollywood - quite a lot of eateries around Friendly and helpful staff Breakfast is quite good
Stayed in March 2024
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Reviewed: March 10, 2024
Eduardo
Brazil3 Reviews10“Flawless”- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 2 nights
No flaws regarding the infrastructure, services and staff!! It is not cheap, but you get what you pay for!!
Great receptionists, large room, comfy beds, and everything was pretty clean. Breakfast was great wtih very tasty foods (e.g. ramon, cheeses, mixed fruits, eggs and bacon), and you could ask the attendants for freshly brewed coffee/latte and juice! Location was pretty good, next to the Uptown bar, the Alchemist ice-cream parlor, and other awesome places in Palermo. We felt very safe in the neighborhood and in the hotel.
Stayed in February 2024
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Reviewed: March 9, 2024
Heather
United States of America19 Reviews4 helpful votes9.0“Very nice; but big charges for small children and no actual pool”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 3 nights
- • Submitted from a mobile device
There was a man on site (likely the manager) who was very by-the-book and required us to add a rollaway bed to the room and a charge of ~$80 per night because we had a small child, despite us telling him she would sleep with us in the same bed. Major money-grab policy as the bed was left vacant. The “pool” was a wading pool - maybe 2 feet deep at best and the hot tub that overflowed into it made the pool really warm - too warm to go into in the hot humid summer. Everything else was great - the room was very clean and nice, maid serve was also great. Beautiful facility and the desk service was very kind and helpful.
Great location, quiet, clean and comfortable
Stayed in March 2024
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Reviewed: March 5, 2024
Mr_michael_m
Russia20 Reviews3 helpful votes9.0“modern and comfortable hotel in a nice and friendly part of the city”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 3 nights
Modern hotel in a nice neighbourhood - lots of restaurants and bars in the area. Well-appointed and clean room. Super friendly and helpful staff. Decent breakfast
Stayed in February 2024
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Reviewed: March 4, 2024
Margarita
Switzerland42 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
Given its price and 4-star rating, the hotel falls short by not providing bathrobes and slippers, and the sheets have some stains.
Clean and big room with a view; rich and nice breakfast. Great location and nice time for check-out (noon).
Stayed in March 2024
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Reviewed: February 20, 2024
Simon
United Kingdom2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Luxury Suite with Spa Bath
- • Stayed 2 nights
- • Submitted from a mobile device
Very friendly staff Good location
Stayed in February 2024
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Reviewed: February 16, 2024
Cynthia
United States of America11 Reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Lovely.
Stayed in February 2024
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Reviewed: February 3, 2024
Matthew
United Kingdom4 Reviews10“Modern green hotel and nothing was too much for the fabulous staff”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Really modern, smart and green hotel in the fashionable quarter of Palermo Great, attentive and informative service
Stayed in February 2024
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Reviewed: January 1, 2024
Louise
Singapore11 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Luxury Suite with Spa Bath
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast could be improved
Nicely decorated
Stayed in December 2023
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Reviewed: December 29, 2023
David
United States of America5 Reviews1 helpful vote9.0“An enjoyable boutique hotel with helpful staff.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Location is not the greatest.
Small and comfortable. Great staff. Nice small restaurant.
Stayed in December 2023
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Reviewed: December 24, 2023
Patricia
Switzerland50 Reviews1 helpful vote10“A most wonderful experience staff couldn’t be better”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Everything
Stayed in December 2023
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Reviewed: December 15, 2023
Patricia
Switzerland50 Reviews1 helpful vote10“Just fantastic”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Just about everything. The staff is fantastic, lovely room, great place to relax on the rooftop. Breakfast very tasty, good coffee, real orange juice, little balcony where you can sit out early morning and late evening. The shower is fantastic a walk..in one with plenty of hot water. Hardwood floors.
Stayed in December 2023
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Reviewed: December 4, 2023
Brian
United States of America1 review8.0“My favorite place to stay in Palermo”- • Business trip
- • Solo traveler
- • Deluxe Room
- • Stayed 1 night
There really isn't much to say here but maybe better water pressure in the shower and quality of towels.
I'd start with the service and the staff attitude....great team. Love the selection and that there are options
Stayed in November 2023
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Reviewed: November 26, 2023
Lk
Australia2 Reviews10“Fabulous”- • Leisure trip
- • Couple
- • Deluxe One-Bedroom Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Freindly staff and a great hotel
Everything was fantastic
Stayed in November 2023
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Reviewed: November 9, 2023
Wander
Brazil1 review9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 5 nights
- • Submitted from a mobile device
Very nice room, staff really nice and well located
Stayed in November 2023
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Reviewed: October 27, 2023
Pawel
Poland25 Reviews6 helpful votes10“just amazing”- • Leisure trip
- • Family with young children
- • Triple Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
nothing
location, decor, staff, breakfast, comfortable beds and pillows
Stayed in October 2023
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Reviewed: October 20, 2023
Fabiana
Brazil24 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
good location! very nice room!!
Stayed in August 2023
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Reviewed: October 14, 2023
Jayna
United Kingdom52 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 3 nights
- • Submitted from a mobile device
Lovely hotel, super friendly staff, good breakfast, good location
Stayed in September 2023
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Reviewed: September 5, 2023
Rashpal
United Kingdom1 review8.0“Comfortable stay , good location and staff but breakfast overall left room for improvement.”- • Leisure trip
- • Group
- • Triple Room with Balcony
- • Stayed 3 nights
Staff were great but breakfast was basic and service was slow. Breads were dry and the choice of pastries limited. It was quite a struggle to order cooked eggs.
Great staff
Stayed in August 2023
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Reviewed: August 18, 2023
Milena
Brazil7 Reviews8.0“great stay, modern and comfortable facilities”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
a bit expensive.
very new, modern, clean and comfortable. great location.
Stayed in August 2023
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