Wijngaardstraat 7-9, Bruges Historic Center, 8000 Bruges, Belgium
#17 of 100 hotels in Bruges
Guests' ChoiceBased on 2066 hotel reviews
9.0Cleanliness
9.3
Comfort
9.2
Location
9.7
Facilities
9.0
Staff
9.4
Value for money
8.7
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 18, 2024
Rosie
United KingdomOnly fault was there was no mirror behind dressing table to sit and do hair and make up.
Excellent service, lovely clean room and great location for everything we needed.
Stayed in April 2024
Reviewed: April 17, 2024
Viktoria
HungaryThere was no fridge or safe in the room. Otherwise everything was great.
The hotel is fully renovated, the lobby looks really beautiful. Rooms are spacious and clean, beds comfortable. Bathroom is also nice size, toiletries were provided too. Breakfast was excellent, wide selection and very delicious. Tea and coffee maker in room was also good. Hotel is in the old town area, just 10 minutes walk to all major sights. Train station is about 15 minutes on foot.
Stayed in April 2024
Reviewed: April 16, 2024
Roger
AustraliaGreat location Excellent friendly helpful staff and huge choice in breakfast
Stayed in April 2024
Reviewed: April 15, 2024
Mary
AustraliaGreat service , Beautiful hotel. Great breakfast.
Stayed in April 2024
Reviewed: April 14, 2024
Laurence
United KingdomTop notch hotel in great location
Stayed in April 2024
Reviewed: April 14, 2024
Barbarosb
TurkeyThe balconies look to the inner yard, you can give a balcony speech to the people sitting in the yard if you want
Everything is perfect
Stayed in April 2024
Reviewed: April 14, 2024
Gervase
United KingdomI would have preferred a kettle to the coffee pod machine in the room.
The hotel was perfectly sitauted right on the edge of the main tourist area. The breakfast was excellent.
Stayed in April 2024
Reviewed: April 12, 2024
Alison
United KingdomWe had a fabulous stay but it would be better if you got more tea for the price when you order it in the hotel bar. Even better still, if you got tea making facilities in your room.
Really lovely hotel in a terrific central location in beautiful Bruges next to Minnewater lake. The communal areas look especially impressive. Very clean bedroom and bathroom. Replenished bottle of water each day was a welcome touch (after drinking the lovely Belgian beers!). Shame no option to make tea in the room, though, only coffee. Fabulous, very tasty breakfast with plenty of options. All the staff were lovely and very helpful. Being able to store our luggage at the hotel after we checked out was much appreciated.
Stayed in April 2024
Reviewed: April 12, 2024
Matt
United Kingdomnothing
everything about this hotel and its facilities
Stayed in April 2024
Reviewed: April 12, 2024
Alison
United KingdomNothing
A beautiful hotel and a lovely area. Quite and peaceful. Amazing breakfasts. Friendly and helpful staff.
Stayed in April 2024
Reviewed: April 10, 2024
Kim
United States of AmericaBreakfast was the best part. Single room was small ... but that's to be expected when one travels in Europe.
Stayed in April 2024
Reviewed: April 9, 2024
Cynthia
United States of AmericaNothing
Clean nice location excellent staff
Stayed in April 2024
Reviewed: April 9, 2024
James
United KingdomGreat boutique hotel in the centre of Bruges
Stayed in April 2024
Reviewed: April 9, 2024
Daisy
United KingdomFrom luxurious accommodations to exceptional service and exquisite dining, Dukes Hotel exceeds expectations. With top-notch facilities and a commitment to excellence, every moment is a testament to their dedication to perfection.
Stayed in April 2024
Reviewed: April 9, 2024
Lynne
United KingdomWardrobe area was very dark difficult to see what you’re doing room 1201
So convenient and the best breakfast
Stayed in April 2024
Reviewed: April 9, 2024
Ruth
United KingdomThe concierge was so friendly and very helpful on arrival, advising us of places to go and eat. Very warm and welcoming. The hotel itself is so elegant and feels really warm and inviting. The breakfast had a good selection and even had chocolate eggs on offer as it was Easter. The room was spacious and extremely clean.
Stayed in April 2024
Reviewed: April 8, 2024
Zoe
United KingdomOne slightly unfortunate incident where one of the family was leaving the hotel early to work in the area. We had arranged with hotel staff the night before to collect a breakfast before normal breakfast hours started. Unfortunately this message was not passed to the night staff & come the time for the early pick up the person on duty was initially adamant the kitchen area could not be opened up. After some considerable persuasion the situation was sorted. Otherwise a great stay
We stayed in a well appointed triple room which was situated in a quiet quadrangle of rooms. The hotel front door is directly on to a busy street but the soundproofing is good in the room with no street noise. Breakfasts were really good with a great selection of cooked food & cold cheeses, fruit etc. In terms of location the hotel is in a great spot, just off the main street & an easy walk from the train station through a park (takes about 15 minutes)
Stayed in February 2024
Reviewed: April 8, 2024
Lara
CroatiaIt's an amazing small hotel close to the train station and beautiful Minnewater park, very cosy and with extremely helpful and kind staff, very good breakfast and flexible check in. Definitely recommended!
Stayed in April 2024
Reviewed: April 8, 2024
Carl
United KingdomN/A
Couldn't fault anything regarding our stay.
Stayed in April 2024
Reviewed: April 7, 2024
Rachel
United KingdomAn iron in the room would’ve been useful.
The hotel was beautiful from the outside and it continued inside. Our room was large, clean and had all we needed for our weekend break. It was situated in a central position, easy for access to the beautiful city centre.
Stayed in April 2024
Reviewed: April 7, 2024
İrem
TurkeyWifi was not good.
Very close to the train station and citt center. Excellent breakfast.
Stayed in April 2024
Reviewed: April 7, 2024
Paul
United KingdomNothing
Lovely and clean
Stayed in April 2024
Reviewed: April 7, 2024
Dolores
United States of AmericaThe hotel was clean and well appointed. The staff was friendly and professional. It had a great location. The breakfast was great with many offerings.
Stayed in April 2024
Reviewed: April 7, 2024
Sherry
United States of AmericaExcellent location; service; & breakfast
Stayed in April 2024
Reviewed: April 6, 2024
Mary
United States of AmericaI really can’t think of any improvements that could be made.
The breakfast was phenomenal! The location was great. The available chocolate was a nice touch.
Stayed in April 2024
Rio de Janeiro, Brazil
Hermanus, South Africa
Tavernelle, Italy
Bishkek, Kyrgyzstan
Saint-Jean-Pied-de-Port, France
Rome, Italy
Osijek, Croatia
Angeles, Philippines
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content