Martelarenplein 15, 3000 Leuven, Belgium
#23 of 28 hotels in Leuven
Guests' ChoiceBased on 212 hotel reviews
7.5Cleanliness
7.7
Comfort
7.6
Location
9.0
Facilities
7.3
Staff
8.4
Value for money
8.0
Free WiFi
7.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 28, 2024
Simon
United KingdomRather strange approach up to rooms.
It was what we were looking for. Somewhere comfortable with good shower and the breakfast was very good. Secure parking close by
Stayed in April 2024
Reviewed: April 28, 2024
Zeeeeeeeee
United KingdomThe floor creaked a little and it was a tad expensive, but understandable since it was for Easter weekend...
A standard ensuite room that faced the lovely square right outside of Leuven station. The outside was lively, with popular bars and people walking around but not noisy. A generous breakfast was included and enjoyable. The staff were very friendly and helpful with my requests to store luggage. This is a great choice for a stay in Leuven! Thanks!
Stayed in March 2024
Reviewed: April 22, 2024
Vladimíra
Czech RepublicLigthening in the room was insufficient - for working, for reading....
Everything was perfect in compering with the hotels in Brussels in the same catogory. Location excellent, Breakfast fabulous, room very well furnished.
Stayed in April 2024
Reviewed: April 20, 2024
Nameet
IndiaNo tea/ coffee maker in room, but maybe it's asking for too much for the price.
Excellent location, just across the road from train station. Almost the whole town is accessible on foot. Absolute value for money!
Stayed in April 2024
Reviewed: March 22, 2024
Adeline
Czech RepublicBreakfast choices could be improved + very hard pillows in the room
Close to the train station and center by walk
Stayed in March 2024
Reviewed: March 6, 2024
Tim
United KingdomGreat Location, nice enough rooms. A little noisy as there was an evet/fayre in main square. But not fault of hotel.
Stayed in March 2024
Reviewed: March 4, 2024
Ann
United KingdomOur room was very small. Otherwise all good.
Good breakfast. Friendly staff.
Stayed in March 2024
Reviewed: January 30, 2024
Vic
BelgiumBooking.com has a problem with a scam which sends repeated messages that our payment card detail did not go through. This message is generated from inside booking.com but presents itself as a message from the hotel and gives a link to click in order to re enter the datails. Phishing from within? You should deal with that.
Stayed in January 2024
Reviewed: January 25, 2024
Jan
BelgiumAffordable stay
Stayed in December 2023
Reviewed: December 13, 2023
Paul
United KingdomNothing
Good on site restaurant / bar
Stayed in November 2023
Reviewed: December 9, 2023
Marifel
BelgiumThe downside was our view coz it was facing the fire exit and the wall but my other companions' room had a very nice view to the city square. They don't have an elevator so it was quite difficult for one of my companions to go up and down the room. And lastly, they don't have a parking so we had to find a spot on the street and pay except from 7PM of Saturday til 7AM (i think) of Monday, it's free.
I love the room, it was very nice. Small room but comfy and cozy. The bathroom was excellent though with a bathtub and super clean. The breakfast was nice too and the personnel were very friendly and helpful. The location is excellent coz it's right in the middle of the city and close to everything.
Stayed in November 2023
Reviewed: November 8, 2023
Hanaa
United KingdomNo lift The carpets need to be changed.
The room was clean. Breakfast was excellent.
Stayed in November 2023
Reviewed: October 14, 2023
Olga
NetherlandsNo lift, very noisy
Location & parking
Stayed in September 2023
Reviewed: October 12, 2023
Hanna
FinlandThere is no elevator, so going up the stairs may be difficult with heavy luggage or for those with disabilities.
Excellent breakfast and location next to the railway station. Bed and pillow were good. In overall, this was a good hotel and I would stay again.
Stayed in October 2023
Reviewed: October 6, 2023
Ayse
TurkeyIt is not a good part of town at night. It is very noisy with the cafe in front. You can hardly pass through the people to get to the hotel door with your suitcase. There is no lobby, no elevator. So facilities are poor.
Location is right across the train and bus station, so it was very convenient. Room was decent.
Stayed in October 2023
Reviewed: October 1, 2023
Hatice
TurkeyAll staff members were very helpful and friendly. Perfect location and well-cleaned room. If I need to come back Leuven, I’ll prefer this hotel again.
Stayed in September 2023
Reviewed: September 26, 2023
Diana
RomaniaTV was hart to put on
The chocolate and chees from breakfast
Stayed in September 2023
Reviewed: September 3, 2023
Ann
BelgiumPersonnel is very friendly and helpful. Room was small but comfortable and clean.
Stayed in September 2023
Reviewed: July 31, 2023
Anne
NetherlandsIt was too warm in the room
Friendly staff
Stayed in July 2023
Reviewed: July 24, 2023
An
SwedenPoor ventilation. The thick air stood still. There was no air-conditioning which made the room damp and hot. A sharp smell of cigarette smoke entered the bathroom from the bar/restaurant. The bathroom needed a good cleaning.
The hotel restaurant gave us a 15% discount. Tasty food. Good service. Lovely breakfast. Spacious room.
Stayed in July 2023
Reviewed: July 18, 2023
Inge
BelgiumThe entrance to the hotel is really shabby and the room was piping hot (windows were closed when I arrived, whilst it has been hot outside for a lot time in the country). Luckily, there was an electric fan. Staff could barely manage a smile, were not friendly, hardly exchanged a word with me and couldn’t talk Dutch properly.
The room was quiet within the building and had a nice bathroom.
Stayed in July 2023
Reviewed: July 16, 2023
Naama
IsraelThe safe in the room was not attached to the closet which is a bit weird and counter-productive. Although the staff helped us with our luggage, it's important to note that the hotel does not have an elevator and is not disabilities accessible.
We had everything we needed, including a fan in the room (which is definitely needed in the summer) I read several negative reviews about the beds but honestly found them very comfortable. The breakfast that was included was decent and the staff was attentive. The bathroom was big and the shower was really good and clean. The location is superb and close walking distance to the city center.
Stayed in July 2023
Reviewed: July 12, 2023
Fay
United KingdomNo lift or air conditioner.
Helpful staff. Good breakfast. Luggage storage after checkout. Extremely convenient for train station.
Stayed in June 2023
Reviewed: July 8, 2023
Guy
Israelthere was no AC in the room, and only 1 window that opens up. also the cleaning / maintence staff didn't speak english at all, which made simple stuff a bit more tricky.
the location is amazing, the room is big. breakfast is great. bathroom is big and comfy.
Stayed in July 2023
Gargnano, Italy
Denpasar, Indonesia
Xanthi, Greece
Omsk, Russia
Šilo, Croatia
Bao'an, China
Carate Urio, Italy
Hermanville-sur-Mer, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content