Nothing

Location and comfort

Stayed in June 2023

It's a big commercial hotel. Bit of noise at night from other guests returning late. As usual breakfasts were very expensive if all you want is a coffee and a croissant. Some hotels have picked up on this and offer an 'express' breakfast.

You really can't be more central

Stayed in June 2023

Laundry service was 24 hour so had to pay 50% more to ensure I got laundry back in time when I stayed 2 nights

Good location

Stayed in May 2023

Rooms a little jaded.

Location excellent. Good breakfast

Stayed in May 2023

dated shower in particular view of ‘courtyard’ was a gravel rooftop - disappointing no coffee machine in room

excellent breakfast spacious foyer even if a bit regimental layout

Stayed in May 2023

We only got the the small bottles for shower and shampoo, maybe better with something more automatic on the wall to economise. maybe from Rituals.

We liked the spacious room with the view over the city and the magnificent cathedral. The bathroom was also spacious with both bathtub and shower. We appreciated the tasty and fresh breakfast while watching the square outside and. fashionable people passing by. Everything to like at the breakfast.

Stayed in May 2023

Great location and very kind personnel

Stayed in April 2023

dated bathrooms

location, the building itself, spacious rooms

Stayed in May 2023

Everything was great, the room, the breakfast, the staff, the location, the restaurant

Stayed in May 2023

nothing!

Having stayed at the Hilton many times over the last 20 years, I can say the standard has never dropped, both in terms of quality of fittings, size of rooms, elegance of public areas or quality of staffing.

Stayed in May 2023

The breakfast was terrible. Not worth the xtra money. The pastries were old and hard, the eggs cold, hash browns undercooked. It was under par for sure.

The property was right in old town.

Stayed in May 2023

The bar closed at 11-50 on Saturday night and 10-30 on Sunday and there was no night porter service for residents to get a drink, this is far too early for a city hotel costing over 200 euro per night to close the bar you should think of the guests and less about the staff

Most of the staff were helpful particularly the new lady manager, the location is the best in Antwerp

Stayed in May 2023

large room

Stayed in April 2023

The hotel is big, the walk to the room(if you can find it) is epic. It's great to get your steps in but not good if you have any physical disability. The Belgian chocolate mousse was disappointing, too milky and not chocolatey enough

comfy beds , well equipped bathroom, superb dining area with fabulous food, helpful friendly staff. lovely sun deck on the 5th floor, which is great if you're a smoker , so you don't have to traipse all the way out of the hotel to satisfy your addiction. We got a free upgrade which was lovely.

Stayed in May 2023

Nothing

Stayed in May 2023

location was good for our party right in the main square with easy access to things we wanted to see , walked from the central station in about 15minutes

Stayed in May 2023

The price was no surprise because I booked the hotel and I knew what I paid. My suspicion was unfortunately confirmed that the Hilton is still living on old fame and the price could be a bit sharper compared to other also good hotels. And if you use a Hilton price, at least replace the torn carpet in the hallways is my suggestion :-)

good location, good bed and bathroom

Stayed in April 2023

room was dated and a long way from reception

location on old town was perfect for us

Stayed in April 2023

elevators not always reliable.

location

Stayed in April 2023

Not permitted access to the roof top ( 5th flour ) patio area even though we had two rooms on the 5th floor

Great Hotel on the whole but it just missed the mark a bit. We had two rooms on the 5th floor. One for my wife and I and one for the Children ( 14 & 17 ) After navigating the car parking issues in Antwerp we found out that we could of parked almost outside the front door and then just headed down to the public car park. The reception staff were great and Breakfast did not want for anything. But the biggest let down in a way was after having access to the "Club Room" on the 5th floor then being told that you can not take your drinks outside to the roof top patio area. When there are chairs and tables laid out. The reason we were told was The Hotel manager did not want anyone outside. Unfortunately park of the reason for picking this Hotel was to chill out in the evening and have a drink or two watching the sun go down .... which of course you can't from inside.

Stayed in April 2023

needs a repaint refresh

location - character

Stayed in April 2023

Room 450 - far too far away from a lift

Location

Stayed in April 2023

Room felt a bit dated and in need of an upgrade. bed was a bit hard so didn’t sleep well and the pillows weren’t the best. Not really worth the money.

The hotel is very centrally located and the staff were excellent.

Stayed in April 2023

The bathroom fan came on overnight and had no obvious way of switching it off.

Location...good breakfast nice staff. Room was quiet.

Stayed in April 2023

The hotel had few faults. We were disappointed with the Old Town.

It’s a large hotel and our room was a long way from the lifts, though this was not a problem. The hotel was located in the heart of the Old Town. The breakfast’s were excellent.

Stayed in April 2023