The hotel car park was either always full, or tricky to use. The breakfast never looked appealing, so I stayed away from the restaurant.

A no-thrills hotel, conveniently located for my needs. Clean and comfortable enough, reasonably priced.

Stayed in April 2023

nothing

all

Stayed in October 2022

looked old

central

Stayed in October 2022

The reastorant was not working and we have breakfast to go. 2 sendwiches, one with cheese and one with ham, some cake from the supermarjet, the same all 5 days. Coffee from the machine in plastic cups. I recomended not to pay additional for this. Hotel do not accept pets, please do this with deposit or extra pay, but accept pet dogs.

It is clean, good facilities and good location if you have some work in this part of Sofia.

Stayed in July 2022

Desk in the room was sticky and dirty. There was a smell of pets.

The staff was friendly :) I liked the historical paintings.

Stayed in June 2022

Need to pay more attention to the cleaning, change menu for breakfast

Stayed in June 2022

Breakfast room was closed so we got just a couple of sandwiches and a chocolate cake on the go.

Good value for money, friendly staff, clean, comfortable, good parking when a slot was available (not always)

Stayed in June 2022

Not enough clean,poor breakfast Not value for the money

Staff was nice and polite,location not noise

Stayed in June 2022

Only two times have proper breakfast, only when tourist's bus was arrived in the hotel. The rest of the mornings was dry sandwiches with one boiled egg packed in a nylon bag. Reapiting daily. The cleaning of the rooms was done very rear.

Stayed in August 2021

The first day breakfast was good, self service. The other three days we got breakfast (always the same) in a plastic bag and even coffee in a plastic cup - we were really disappointed. It was not good. This was supposedly due to Covid (but the first day the was no Covid?!). Luckily Lidl is next door.

Everything (except for breakfast) was ok. The parking was good, the staff was nice (english not so good), rooms maybe need some smaller repairs, but in general it was ok. Lidl nearby.

Stayed in August 2021

quick and easy, garage!!!!

Stayed in July 2021

Break Fast was weak.

Clean comfortable beds, staff, car park location

Stayed in July 2021

everything as soon as i entered the premises me and my family started receiving a negative responses as we had parked at the wrong spot but we came here for holiday and received really bad service from the workers. i showed my booking i had done and the payment that i had payed they told me i had to pay again. my car was outside the building and i went to get get some cash for the coffe i had braucht and the workers were following me like i’m a thief while all my kids and things are inside. the room wasn’t clean when we entered there was so much bugs inside and there was a really bad smell. despite all of that i hadn’t complained and carried on with my day until this morning. when i go to ehrtet the restaurant to go have breakfast with my kids as i was entering the breakfast area i had got pushed by one of the workers saying i hasn’t payed. so i showed them on my payment and they spent their time about 10-15 saying i have to pay when i have already payed and they kept denying it so then i told them that i’m going to leave and complain about the service i am receiving as laying hands on a customer is disgusting. i saw other people in there no one had any problems however when it came to me i received really bad disrespect and i reminded them in a customer they ignored it and carried on disrespecting me in front of my kids and i didn’t want to cause a scene as my kids are all minors. my stay was really bad i don’t recommend this hotel it does have a nice view but that’s the only thing

literally nothing

Stayed in July 2023

You need to arrive early to secure a parking spot on location

Simple and clean, more than sufficient for a good night's rest. Good view of the city from the back rooms.

Stayed in July 2023

N/a.

All.

Stayed in June 2023

Restoraunt not working

All good

Stayed in March 2023

breakfast not favourable

24 hours open… central… nice view from 6th floor… that I stayed

Stayed in October 2022

The staff doesn’t speak in English almost at all, I was asked to pay again the rooms even I already payed in the Booking app.

Stayed in September 2022

It was hard to find parking exactly at the hotel, but we managed to find a spot nearby.

The beds were so comfortable and the staff very friendly. The girls at the front desk spoke English and answered all our questions. I was happy we could buy water (there were also other things available) in the lobby downstairs.

Stayed in August 2022

Rude staff, restaurant was closed (with no advance notice of this) and they were serving plain packed sandwiches instead-which we were also refused even though they were included in our package. extremely unprofessional and disheartening treatment.

The hotel was generally clean

Stayed in June 2022

The room smelled of cigarettes but it was classified as non-smokers room. The carpet was burned by cigarettes in many places. It’s first time I face with a breakfast in a package (two sandwiches made from the cheapest products and a waffle (the cheap one of course). When I asked the staff why I haven’t been informed about type of breakfast they told me it’s as information in Booking.com. I checked my reservation and couldn’t find such an information. I can type more about the hygiene, noisy place (the room was on the first floor facing to the bus stop on a main street), the bathroom was really very wasted and all was pour quality. But briefly that is the worst place I’ve booked ever with Booking.com.

The only positive thing was that the mattress and the pillow were comfortable.

Stayed in June 2022

Breakfast was in a plastic bag. Bad English. Dangerous garage

Large hotelroom was clean.

Stayed in June 2022

Don't have car park. Receptionist was very rude. Breakfast was disgusting. Two slice of bread dry.

Stayed in May 2022

breakfast with sandwiches, not great, but alright for the money we paid

good location, underground parking, clean rooms, friendly staff

Stayed in April 2022