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Reviews of Hotel Paradise This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

17, Gorni bani Str, 2960 Ognyanovo, Bulgaria

#5 of 26 hotels in Ognyanovo

Guests' Choice

Review Score

Based on 87 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    There was a bad smell from the drainage in the bathroom.

    The room was pretty big for a double room. Beds were very comfortable. The terrace was nice and clean, like everything else. The spa area and the restaurant were at e very good level.

    Stayed in April 2024

  • Reviewed: March 11, 2024

    8.0
    We had a nice weekend and would visit Ognyanovo again, but we will try another hotel.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom wasn’t so clean and the spa was smaller than expected.

    The property has a very spacious parking, the rooms are big and water is mineral.

    Stayed in March 2024

  • Reviewed: January 21, 2024

    10
    Great place, nice staff, the view from the hotel windows is like in fairytale.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights

    There was too many kids without parental care. It is ok to bring kids, but it is not ok to let them to do whatever they want, especially in the pool.

    Breakfast was good, the other meals (you can order a la card) too. The view was gorgeous. Spa area is great. I love restaurant - the part with plants.

    Stayed in January 2024

  • Reviewed: June 12, 2023

    8.0
    Good set up quite and perfect breakfast
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much to notice

    Good set up very quote in June and during the week super quite. Pools are fine. A bit strange to open the pool facilities from 9 and finishing for 8PM when the water is mineral and hot. Spa place(the steam room ) not working on one day and the spa on another but all in all good value for money. Plenty of swimming done. Breakfast buffet tables were very good with good choice. The lake next door was very nice with coffee on the edge. Best restaurant in the area was Relax- just 5 minutes walk. Will visit again but in the winter and if the outdoor pools are going to be open.

    Stayed in June 2023

  • Reviewed: May 22, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The food was so delicious! The staff at the restaurant was really good and professional!All spa facilities and the staff there are great!

    Stayed in May 2023

  • Reviewed: April 12, 2023

    9.0
    A nice stay in a spa hotel
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathrooms — when one takes a shower, one has to wait for the water to go down the drain.

    The rooms are comfortable, and the staff is very nice.

    Stayed in April 2023

  • Reviewed: December 30, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    No sound isolation whatsoever. The girls at the reception and some of the waiters could perhaps use a bonus to enable them to have a warmer, more human attitude

    Super clean and well-maintained rooms and facilities. The whole experience was very accomodating and pleasant. The staff was polite, yet could have been friendlier.

    Stayed in December 2022

  • Reviewed: August 26, 2022

    10
    Excellent stay
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    The staff at the restaurant was exceptional. Excellent service, excellent food. Pools outside really good. Great massages. Really good property to rest.

    Stayed in August 2022

  • Reviewed: August 10, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 7 nights

    The water at all pools was rather colder than it usually is supposed to be.

    the place and all the facilities

    Stayed in August 2022

  • Reviewed: May 8, 2022

    9.0
    Great place to stay and wonderful services to use!
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 4 nights

    I was missing a tea kettle and also a big mirror in the room, which would be part of the facilities to have when having 4 stars.

    Great location, swimming pool(s) and spa. Very professional staff! Amazing food at the restaurant!

    Stayed in May 2022

  • Reviewed: March 4, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean rooms, swimming pool and spa. Beautiful garden. Tasty food and very kind customer service. Spacious rooms. Nice and calm environment. Perfect for relax:)))

    Stayed in March 2022

  • Reviewed: October 28, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    not cleaning room every day , not change towels every day, I have a dirty glass on balcony, no one take it for three days 😡😡😡

    pools, kitchen

    Stayed in October 2021

  • Reviewed: September 23, 2021

    10
    Amazing!
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 7 nights

    Disposition of the breakfast buffet so there were a lot of people close to each other.

    Very beautiful building, a lot of flowers and green plants around. A lot of pools, indoor and outdoor. Very large rooms, very large and comfortable beds, large bathrooms. Immaculate cleaning! Nice breakfast, very polite personnel. Everything was above our expectations so I absolutely recommend the place.

    Stayed in September 2021

  • Reviewed: August 4, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    High level of higene

    Mineral water in the pool

    Stayed in August 2021

  • Reviewed: August 4, 2021

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    😄Friendly people and Perfect service🍀🌞💯

    Stayed in August 2021

  • Reviewed: July 21, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights

    in all pools the water was very cold

    nice and very clean room; very good restaurant, recommended for a lunch/dinner as well; amazing garden! spacious outdoor area with many pools don't miss out the massages. simply great ones!

    Stayed in May 2021

  • Reviewed: May 18, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Not very good insulation, you can hear people speaking from adjacent rooms.

    A lot of pools.

    Stayed in May 2021

  • Reviewed: May 11, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    All of it! A perfect combination of quiet and serenity! The restaurant is great, exceptional staff, we ate there every night and the food was more that delicious!

    Stayed in May 2021

  • Reviewed: May 7, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Welcome activities

    The winter garden, the pools, the room was wide enough and with beautiful view, it was clean

    Stayed in May 2021

  • Reviewed: March 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights

    The breakfast can use an improvement

    The SPA is good, the room is spacious.

    Stayed in March 2024

  • Reviewed: February 5, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom smelled like toilet the whole time and the ventilation didn’t work. Dinner wasn’t great, we had two salads which were OK, but the flat bread, chicken strips and fried chicken hearts were all very chewy and had a taste of just “fried something”.

    The rooms and SPA were clean and the staff was also very friendly. The view from our balcony was great, we could see the mountains and the village below. There were many options at the breakfast buffet.

    Stayed in February 2023

  • Reviewed: December 29, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The food could be improved.

    Nice pools. The beds are comfortable. A very nice garden-like restaurant which can be enjoyed in the winter.

    Stayed in December 2022

  • Reviewed: November 29, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom was too dim, the shower curtain too close to the shower, and the cleaning staff was inconsistent. Additionally the main pool was colder than advertised while the relax room was flat out cold.

    Very nice and friendly staff, the food was very good, and the massages were great.

    Stayed in November 2022

  • Reviewed: September 28, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    .

    .

    Stayed in September 2021

Showing 1 - 25

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