Amazing place with absolutely delicious food

Stayed in October 2023

The territory of the hotel, although quite large, is unsettled. A garden with walking paths, benches, and maybe even a place for a bonfire could be laid out around it. But nothing. We could have watched a beautiful night sky full of stars after supper but didn't find a good place to sit. No balconies in the rooms either. There was nowhere to hang towels in the rooms, not speaking of the bathrobes – only one hook, no towel rail. The drinking water is damn expensive - you better bring your own.

Overall the hotel is good for staying overnight. Great restaurant with delicious food and a beautiful view from the terrace. SPA is included in the price. It's not very big - just a hammam, a sauna and a jacuzzi. But they are brand new and they are enough to recover after a full day of hiking.

Stayed in July 2023

The prices in the restaurant are unreasonably high. The food is ok, but it does not meet the prices.

The location is great - quiet and beautiful in mid-forest. Just outside the Villa starts a 45min promenade towards shelter "Opasen Zub" where the view is amazing. The spa is ok. The rooms are clean and the staff friendly. The breakfast was delicious and lovely.

Stayed in April 2023

Limited selection of menu, restaurant prices are too high.No storage space in the bathroom.

Amazing location and clean rooms. Kind personnel.

Stayed in April 2023

The food was amazing, the property location. It was really quiet and great to relax.

Stayed in January 2023

Everything! The place is wonderful. Stunning view, great food, amiable staff! Clean and comfy rooms.

Stayed in November 2022

Bad wifi; the sauna was a bit cold

The food, the coziness, the location

Stayed in November 2022

-

Everything - the service is probably the best in Bulgaria

Stayed in August 2022

My main grudge is that the place has no elevator or porter to help with your luggage!!!! The poor female receptionist was forced to carry our heavy luggage to the third floor up the stairs!!! For the price of this hotel this is simply unacceptable. The rooms are rather small and so are the bathrooms. For a spa hotel the place has remarkably little to offer- a jacuzzi tub, a sauna (that they had to pre-heat on request an hour in advance) and a steam room that never worked. The hours of the spa are very limited too.

The place has fantastic views of the mountains and the buffet breakfast and dinner on the weekend are amazing. The staff was very friendly and helpful.

Stayed in June 2022

to few people on staff

the view nd the modern rooms.

Stayed in July 2022

You just have to go, you will forget about the city and the noise and have a rest like nowhere else ! 🤩

Stayed in July 2022

amazing property!

Stayed in May 2022

Nothing! Maybe in future if they build a pool the experience will be fully completed.

amazing spot on top of the mountain with incredible view!! very quiet family oriented place, all staff were very polite and smiley

Stayed in April 2022

Spa was not well-maintained. Jacuzzi was dirty, steam bath did not work properly. The sauna was great with outdoors view to compensate.

Food, location, staff was great.

Stayed in April 2022

The spa wasn't in a good conditions. The Jacuzzi looked not very clean, the sauna was extremely hot and the steam room had some issue and we couldn't use it. Still I think its a matter of fixing this and everything will be fine.

The views were amazing, the food was very good, the atmosphere was cozy. Great terrace and comfortable furnitures.

Stayed in April 2022

just the Wi-Fi was poor or not working, which was not a problem at all.

exceptional location and views, very cosy atmosphere and interior design. the staff were exceptionally sweet and helpful.

Stayed in April 2022

N/A

Everything was perfect

Stayed in March 2022

The meaty meals are not tasty at all. Only delicious breakfasts

The room the view the hotel vibe was great, staff was great

Stayed in February 2022

A bit smaller room (we were a couple and with a small child)

Location, view, coziness, staff, breakfast was great!

Stayed in November 2021

To less place to put the personal stuff in the bathroom.

The nature is amazing! The food is good and the staff is very friendly.

Stayed in October 2021

Relaxing experience, great location

Stayed in August 2021

Awesome place for relaxation. Peace and quiet, clean air, great food.

Stayed in August 2021

It would be nice if there is a mini bar or little fridge in the room

Overall everything was perfect. Nice, quiet place, good food and friendly staff.

Stayed in September 2021

Everything was great. Food was good too but would be probably even better if instead of buffet the restaurant can serve a la carte as well

Great scenery, excellent style, cozy, great staff and service

Stayed in September 2021