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  5. Reviews of El Rey Palace Hotel

Reviews of El Rey Palace Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Av 20 de Octubre, 1947, 0001 La Paz, Bolivia

#59 of 81 hotels in La Paz

Guests' Choice

Review Score

Based on 77 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    8.3

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wi-fi connection

    Breakfast was ok, the room was great

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Excellent value for many
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No big is problems, only our preference and suggestions The bed was really hard Hotel is old, it’s time to update a lot bit.

    Excellent price The room was really big, just like an apartment, two areas, one living room, one bedroom e one bathroom. Gas shower with strong and hot water. Big bed Good breakfast Good WiFi Staff helpful and kindness Excelente location

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Its a nice hotel but very outdated. It claima to have a bathtub, but its more a tub with a shower. Wouldnt ever use it as a bath though. Furthermore, when we stood in the bath it felt as if we could almost fall through it. Very old bath

    Very good location, big rooms and friendly staff. I had forgotten something in the hotel and they kept it apart for me!

    Stayed in February 2024

  • Reviewed: February 27, 2024

    9.0
    Quiet, you start well with a good breakfast, but have night shades to sleep.
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The room is showing its age, cracks in various bathroom facilities. The room was located outside a stairwell with a staircase light on all night, that makes sense, but our room had a large window to this light with inadequate curtains to stop the light shing through all night leaving the room in semi-darkness, you needed eye shades to sleep.

    The room was spacious, staff were helpful, breakfast was good. It had a bath.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    9.0
    Good accomodation in La Paz, great value for money
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Not far from centre, good range of food for breakfast nice staff really spacious rooms

    Stayed in February 2024

  • Reviewed: January 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My room was simply huge with big windows and incredibly comfortable. The city center is at walking distance away and so is the nearest stop of the teleferico.

    Stayed in January 2024

  • Reviewed: August 3, 2023

    9.0
    A convenient hotel with very reasonable standards, and excellent staff, in a spectacular city.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    Breakfast was a "standard Bolivian hotel breakfast"; fruit, fruit juices, various types of bread and buns, cheese, lumcheon meat, coffee. All of reasonable standard, fruit very good. The staff were very helpful and pleasant.

    Stayed in July 2023

  • Reviewed: July 29, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The receptionists very very helpful, had good English and very nice.

    Stayed in July 2023

  • Reviewed: July 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It would have been nice to have some hot food for breakfast. The shower was luke warm.

    Good size room. Comfortable bed. Heating available.

    Stayed in July 2023

  • Reviewed: July 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Perhaps getting a bit old. Maintenance needed i.e. Bathroom ceiling. Coffee in the room would be a good addition.

    Friendly staff and had most things you need for a pleasant stay in a hotel.

    Stayed in July 2023

  • Reviewed: May 22, 2023

    7.0
    Good value stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Rooms were falling apart (taps leaking and bits falling off).

    Spacious warm rooms, good buffet breakfast. Good value for money.

    Stayed in May 2023

  • Reviewed: April 17, 2023

    7.0
    Comfortable room and walkable location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast could be improved. We arrived at 6am off a night bus and unfortunately staff could not facilitate check in until 2pm.

    Large room and big comfortable beds. Hot shower with good water pressure. Staff were helpful in locating a lost watch and returning it.

    Stayed in April 2023

  • Reviewed: April 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Executive Suite
    • Stayed 10 nights
    • Submitted from a mobile device

    Internet was quite patchy

    Clean and very spacious. Room was nice and quiet and hotel was a good location to walk from. Front desk always staffed and the staff were very helpful

    Stayed in April 2023

  • Reviewed: March 24, 2023

    8.0
    Nice Hotel & Friendly Staff - Needs some maintenance
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    PLease see other review.

    Please see the review from our other stay here - we stopped here twice :)

    Stayed in March 2023

  • Reviewed: March 24, 2023

    8.0
    Nice Friendly Hotel - Good Breakfast - Big Rooms - In need of some maintenance
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    Lift did not go all the way up to the 8th floor where we were staying so bags had to be carried up narrow stairs to the top floor. The hotel was tired and has not been maintained very well or modernised. Carpets were heavily stained and worn. Everything in the room was dated - no plugs for sink or bath. Just needs a bit of money spent on it to bring it back to it's former glory.

    Reception was excellent and staff were very friendly and helpful. Breakfast was very good. Wifi was very good. There was plenty of hot water in the shower / bath. Beds were clean and comfortable and housekeeping was good. Room service was also available and very friendly. Room was large with plenty of cupboard space. There was also a well stocked fridge in the room with water and snacks.

    Stayed in March 2023

  • Reviewed: March 12, 2023

    9.0
    Great Service and Quality.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Bathroom has some defects and some things was broken. The TV hasn't Channels, or music.

    Quality service was perfect. Room was biggest that I expected

    Stayed in March 2023

  • Reviewed: January 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    For the breakfast, they charged extra for eggs. It's a small thing, but almost every hotel I've stayed in while touring Bolivia (I guide motorcycle trips) provides eggs with breakfast at no extra charge. The parking lot was small, and our motorcycles were parked behind another vehicle that decided to leave at midnight. That meant the staff had to call us and wake us up to move our bikes out of the way - not their fault, but did mean a poor sleep that night.

    The room was very clean and comfortable, with large beds. The bathroom as well was very large and well maintained. The price was excellent for the room we got, and the location is a fairly short walk away from lots of the main attractions of La Paz.

    Stayed in January 2023

  • Reviewed: December 14, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Breakfast. There were not much options. May be for locals and Latin Americans, it is good.

    Staff was very co-operative and helpful. Receptionist Lady has helped me a lot for arranging Taxi & talking with Airlines in local language.

    Stayed in November 2022

  • Reviewed: September 24, 2022

    7.0
    Ok
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Breakfast

    Ok

    Stayed in September 2022

  • Reviewed: August 11, 2022

    8.0
    Nice property, well located which has seen better days but certainly does the trick of a comfortable stay….
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The TV was a little outdated and so was the channel choices. The shower wasn’t very easy to operate because of the age of the installations. Nothing extreme, though…..

    the room was spacious and clean. The location was very convenient…

    Stayed in August 2022

  • Reviewed: August 4, 2022

    7.0
    Overall fine and pretty well located
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The breakfast was OK and there was only lukewarm water for the shower. There was a bath but no plug, but with lukewarm water that wasn't on the cards anyway. The hotel had a shining feel to it in the corridors.

    Good value for money and a huge room.

    Stayed in July 2022

  • Reviewed: August 4, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Room was a bit dated. We paid for laundry that should have been back in 12 hours (7pm) but it was not done on time. When we came to pay, the card machine wouldn't work and the link they gave instead for internet payment didn't work either.

    Good location. We could pay extra for early check in after a night bus.

    Stayed in August 2022

  • Reviewed: July 4, 2022

    7.0
    Good but could be better with some investment to upgrade.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights

    The hotel needs some renovation.

    The staff were very helpful.

    Stayed in June 2022

  • Reviewed: June 26, 2022

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Seemed ‘rusted’ in various places Toilet flooded often

    Location Staff

    Stayed in June 2022

Showing 1 - 25

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