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Reviews of Hotel America This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Piazza Grande, 6601 Locarno, Switzerland

#38 of 43 hotels in Locarno

Guests' Choice

Review Score

Based on 32 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.8

  • Location

    9.3

  • Facilities

    7.3

  • Staff

    8.9

  • Value for money

    7.1

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 12, 2023

    7.0
    Sleep well, find other breakfast options
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is much too expensive for what is available.

    The location is excellent.

    Stayed in October 2023

  • Reviewed: July 2, 2023

    7.0
    Average
    • Leisure trip
    • Couple
    • Double Room Comfort Design
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was not worth the money. Very little and basic choices of food

    The location and the early -check-in

    Stayed in June 2023

  • Reviewed: October 30, 2022

    9.0
    Awesome place for a cool Breakfast treat
    • Leisure trip
    • Family with young children
    • Double Room Superior Design
    • Stayed 1 night
    • Submitted from a mobile device

    With a stroller you need to cover a few steps, nothing dramatic

    Great locstion, nice staff and friendly athmosphere, Breakfast on the piazza grande is really a great treat

    Stayed in August 2022

  • Reviewed: August 25, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room Comfort Design
    • Stayed 2 nights

    They told us we will get a 50% discount on the price of the parking but there was no one to be found at the parking to get the discount.

    Stayed in August 2022

  • Reviewed: August 14, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the location is great, right at the piazza grande, the room was nice and clean.

    Stayed in August 2022

  • Reviewed: July 3, 2022

    8.0
    All together a positive experience, but mind the small bathroom on single rooms
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    The bathroom was very small, you could really feel squeezed in. The breakfast was on itself certainly OK, but all options with milk on the coffee machine were unavailable unfortunately. I would have enjoyed a cappuccino, but there was no one to ask... Also, I thought it was a bit unfortunate that breakfast was taken in a rather dark room at the first floor, while a nice terrace on the square was available... it could have been a nice option offered to the guests. Finally: prices in Switzerland are what they are of course, but still I found my rate really high.

    Situated in the heart of the city, quasi on Piazza Grande, this hotel is small and cosy, but also comfortable and clean. Staff was friendly and welcoming, I was offered the free Ticino Ticket, which allows free public transport in the whole canton.

    Stayed in July 2022

  • Reviewed: April 18, 2022

    8.0
    We will do it again
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location to visit Locarno.

    Stayed in April 2022

  • Reviewed: February 22, 2022

    9.0
    excellent location in Locarno
    • Leisure trip
    • Couple
    • Double Room Superior Design
    • Stayed 1 night
    • Submitted from a mobile device

    the smell of the pizza oven from the downstairs restaurant was a bit intense

    perfectly located at the piazza grande, and it was not noisy at all.

    Stayed in February 2022

  • Reviewed: January 31, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    cleaning and location

    Stayed in January 2022

  • Reviewed: January 27, 2022

    8.0
    perfect
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    perfect location.

    Stayed in January 2022

  • Reviewed: January 4, 2022

    9.0
    great location!
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    great location quiet clean

    Stayed in December 2021

  • Reviewed: December 31, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    Location

    Stayed in December 2021

  • Reviewed: October 9, 2021

    7.0
    for 2 nights stay is ok but its really quite expensive.
    • Leisure trip
    • Couple
    • Double Room Comfort Design
    • Stayed 2 nights

    It took us 30 mins to find the hotel because it was thursday market in the town and they don't have big signage at the wall or on the streets. Its quite expensive for a small hotel, the room was really small, i thought at first they gave us a stock room and the bathroom when we arrived the towel rod was not on the wall, all his materials was laying on the top of the toilet bowl, good that my husband fixed it. and that bathroom was really small with their paint on the wall looks dirty. I told the receptionist and she gave us 2x coffee for free.

    Location was perfect just infront of Piazza Grande. The hotel personels was friendly and helpful although we are having problem with the language. Our room was clean. The bed was big enough for me and my husband but only one blanket...and surprisingly the mattress was really good.

    Stayed in October 2021

  • Reviewed: June 3, 2021

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    No lift to 4th floor.

    Very central and not noisy. Nice restaurant in front of hotel. Convenient place

    Stayed in May 2021

  • Reviewed: May 9, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room Comfort Design
    • Stayed 1 night
    • Submitted from a mobile device

    Close to the City, restaurant seating aoutside, tasty aperol

    Stayed in April 2021

  • Reviewed: August 18, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room Comfort Design
    • Stayed 1 night
    • Submitted from a mobile device

    Demasiado calor

    Stayed in July 2023

  • Reviewed: October 22, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    nice and cosey. quiet but central.

    Stayed in October 2022

  • Reviewed: September 19, 2022

    10
    Only one night but superb stay.
    • Leisure trip
    • Couple
    • Double Room Comfort Design
    • Stayed 1 night

    Attractive hotel, small and very friendly and helpful staff, especially Manuel

    Stayed in September 2022

  • Reviewed: September 16, 2022

    3.0
    Outdated room (incorrect pictures), noisy at night, overpriced and no customer service!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    The room was very outdated and looked nothing like the modern rooms they advertise. That is NOT acceptable as we selected this hotel based on the beautiful looking pictures. The room was next to the staff changing rooms and till 1PM there was loud noise, laughing, even whistling. We could not sleep and had to ask them to keep it quite. Same issue early in the morning when staff arrived. They promised a 50% discount in the car park which we didn't get. For 2 days we ended up paying 101 CHF (!!) on parking fee. They did nothing with our complaint but referred to their own website where the text is different than on booking.com. Also NOT acceptable. Food in their restaurant is also not good and overpriced. See my pictures to see what the room really looked like. I would avoid this place.

    Location is very good. Almost on the main square. Only good thing about this place.

    Stayed in September 2022

  • Reviewed: July 31, 2022

    3.0
    It was a mistake. I will never return
    • Leisure trip
    • Family with young children
    • Double Room Superior Design
    • Stayed 2 nights
    • Submitted from a mobile device

    All

    Terrible in the back of the square. Hard to get parking and your luggage from car to room

    Stayed in July 2022

  • Reviewed: June 26, 2022

    5.0
    ok
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    hot inside the room, loud fan and roof window with very light cover made it difficult to sleep

    location, breakfast, staff

    Stayed in June 2022

  • Reviewed: September 10, 2021

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room Comfort Design
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very small but ok. The bed was also small with one mattress. The bath was refurbished by no expert. Red colour with silver stribes is not modern. The bath was not really clean, if you check the baseboard. The wifi was very weak and lost the connection. We stay in the third floor. No prospect, you see the next house wall in 3m distance.

    The staff was really friendly. The location is really central.

    Stayed in September 2021

  • Reviewed: March 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: August 14, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2022

Showing 1 - 25

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