via Cittadella 9, 6600 Locarno, Switzerland
#30 of 44 hotels in Locarno
Guests' ChoiceBased on 38 hotel reviews
8.2Cleanliness
8.6
Comfort
8.8
Location
9.3
Facilities
8.5
Staff
9.1
Value for money
7.8
Free WiFi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: September 27, 2023
Kah
SingaporeA closet of a toilet.
Charming
Stayed in September 2023
Reviewed: June 19, 2023
Géraldine
SwitzerlandIt is a really cool location, situated in tue center. The staff is very nice ! The rooms were clean and well equipped.
Stayed in June 2023
Reviewed: May 29, 2023
Karolina
Polandyou can hear cars and people talking outside even if the windows are closed.
Very nice and light apartment, large and comfortable bed, great location in the town center.
Stayed in May 2023
Reviewed: May 22, 2023
Adefolakemi
SwitzerlandThe pictures on the website were slightly deceiving about the room.
Stayed in April 2023
Reviewed: April 30, 2023
Christos
Switzerland- very noisy - no curtains - breakfast was fully booked and we couldn't eat despite staying at the hotel
-Central location -spacy -nice view
Stayed in April 2023
Reviewed: August 27, 2022
Maurice
Netherlandsthe airconditioner did not function while the temperature was high
location
Stayed in August 2022
Reviewed: August 23, 2022
John
AustraliaThe air-con in the room was too loud to have on when trying to sleep. This meant we had a restless sleep both nights. We couldn’t leave the window open due to road noise. The host did explain this to us when we arrived but thought it would be cool enough if we switched off the aircon at bedtime. It wasn’t. They should install a ceiling fan if they are going to keep such loud aircon.
We loved the interior design of our room. The breakfast that is in the little restaurant connected to the rooms was superb. The owner of the restaurant was very helpful with tips of what to do. The bed was comfy and the linen was high quality. The bedroom was spacious. The restaurants nearby were very good. It was nice to stay in this area away from the touristy main square. Host gave us great restaurant suggestions.
Stayed in August 2022
Reviewed: June 22, 2022
Mallika
SwitzerlandMaybe the noise of the aircon
Lovely experience! Loved every thing about the Hotel and stay! Beautiful rooms and excellent coffee & breakfast downstairs at the cafe.
Stayed in June 2022
Reviewed: August 30, 2021
Fiona
SwitzerlandCan be very noisy at night with the windows open.
Good location
Stayed in August 2021
Reviewed: June 27, 2021
Noam
IsraelShould offer cream and decaf tea /coffee for the price and like other other hotels this 4 star range offer) had to buy my decaf capsules and creamers) Apart from that all was perfect !
We had a large 2 room apartment, with veranda and coffe machine! Good shower and everything was clean . Bed was good and pillows too ! The owner was kind and very helpful. Parking very close as well and safe . Positioned just 2 minutes walk from the Piazza grande of Locarno ! It was really wonderful and we will be back !
Stayed in June 2021
Reviewed: May 7, 2021
Benji
United KingdomMattress on the bed was quite old - bed creaked and mattress is sagging, rooms not particularly soundproof
Very warm welcome, nice room with tea and coffee making facilities, easy to park through the arranged parking, great location close to town
Stayed in April 2021
Reviewed: February 18, 2023
Newman
ItalyIt was off season when we visited, I'm sure there is a lot more to see in the spring and summer.
Great location right down in the center of town. Lots of great restaurants around.
Stayed in January 2023
Reviewed: June 23, 2022
Jane
United KingdomWe had a problem with the safe in the room. We weren't able to open it once we'd put some valuables in for safe keeping. We sent a message to the hotel owners asking for assistance, but never got a response. In the end, we had to ask one of the cleaning staff to open it for us which they did.
Loved the location - great for walking around the town and exploring the lovely boutiques and walking to the lido. Loved the energy of the people who worked there - we were made to feel very welcome.
Stayed in June 2022
Reviewed: June 7, 2022
Ruben
SwitzerlandThe room was barely sound proof at night and we had a building site in front of the room. The hotel staff is not responsible for this of course but prior information would have been appreciated. The interior looked good but was impractical, the room was horribly isolated and we could hear people in the other rooms. Breakfast needed to be order the evening prior with a breakfast timeframe of 1h between 08:30-09:30. If you did not order a day prior you had to pay 10.- more to a whopping total of 30.- .There was no chance to tell the staff in person that you wanted breakfast after the weird lobby/boutique shop closed. I would atleast expect a simpler way to order breakfast like a doodle or similar and a longer offering time than an hour. Lastly the coffee.... We got offered tea and coffe in our room that was not free. All good and dandy. But if you do this, you need to: 1. Offer a pricelist or tell us, we didnt even know it was not included in the room price. 2. Only put the coffee and tea on the bill that we consumed. We had to pay all the coffee that we COULD HAVE drank in 3 days. We had 2 out of 6 and needed to pay all 6. Plus we had to pay for the washing of the cups as well. This is just unnacceptably fraudulous behaviour and i will not come back to this hotel, especially not at this price (200.- per night). Its just not worth the money.
The welcome of the staff was nice and informative. The information provided for local restaurants was really useful and the location of the hotel is fantastic. The interiors are interestingly designed and something new compared to standard hotel rooms. The check in and check out was simple and the Ticino ticket was really practical.
Stayed in June 2022
Reviewed: July 8, 2021
Vasiliki
SwitzerlandThe bed was uncomfortable for person with back problems (too soft mattress). The furniture were old/not well maintained and dusty. Asked for a second pair of coffee capsules but did not get it. One day the coffe cup provided was completely dirty (not cleaned at all!). There was no place to hang our swim suits after washing. The room is advertised with fridge but the fridge is actually in a shared location in the 1st floor.
The location was quite central and that was the only good asset.
Stayed in June 2021
Reviewed: May 22, 2021
Alexandra
SwitzerlandIn this price range we are used to have a couple of cold drinks included in the price.
Amazing location close to the Piazza Grande. The owner took the time to explain everything. We enjoyed this spacious suite decorated with taste. It was convenient to have a parking option close by. We received as well very good restaurants tips.
Stayed in May 2021
Reviewed: November 27, 2023
Tiziano
SwitzerlandThere are no comments available for this review
Stayed in October 2023
Reviewed: April 3, 2023
Thomas
SwitzerlandThere are no comments available for this review
Stayed in April 2023
Reviewed: December 26, 2022
Thomas
SwitzerlandThere are no comments available for this review
Stayed in November 2022
Reviewed: August 17, 2022
Robert
United KingdomThere are no comments available for this review
Stayed in July 2022
Reviewed: August 16, 2022
Juergen
GermanyThere are no comments available for this review
Stayed in August 2022
Reviewed: July 10, 2022
Fahad
KuwaitThere are no comments available for this review
Stayed in July 2022
Reviewed: June 28, 2022
Thomas
SwitzerlandThere are no comments available for this review
Stayed in June 2022
Reviewed: November 12, 2021
Doris
SwitzerlandThere are no comments available for this review
Stayed in August 2021
Showing 1 - 25
Monachil, Spain
Hurghada, Egypt
Jaipur, India
Stumm, Austria
Florence, Italy
Prague, Czech Republic
Istanbul, Turkey
Fiumicino, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content