3822 Lauterbrunnen, Switzerland
#20 of 49 hotels in Lauterbrunnen
Guests' ChoiceBased on 25 apartment reviews
9.1Cleanliness
9.2
Comfort
8.8
Location
9.8
Facilities
8.7
Staff
9.5
Value for money
9.1
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 20, 2024
Hendrik
NetherlandsPaul & Alice are friendly, helpful and make you feel right at home. The view is amazing and the apartment is very cozy and authentic. We would definitely recommend this apartment.
Stayed in April 2024
Reviewed: April 20, 2024
Robert
AustraliaLow ceiling, anyone over 180cm will need to be careful. Pillows need updating.
Great location. Cosy and warm. On bus route. Walk to shops and train. Lovely view of church and waterfall.
Stayed in April 2024
Reviewed: January 20, 2024
John
United KingdomAccepting that this is an old traditional building there is nothing not to like.
The property was warm and located next to the bus stop which made travelling around the area very convenient. There was a well equipped kitchen including a dishwasher. Additionally there was a washing machine, which was very handy. The property is a traditional chalet with low ceilings and steep stairs up to the second bedroom. However, the view from the lounge is spectacular. There is also a spot to park your car. For those who do not wish to cater for themselves there are plenty of restaurants in the area.
Stayed in January 2024
Reviewed: August 31, 2023
Helen
New ZealandLocation - easy walk to train station and village centre. Hosts - friendly, helpful and available nearby. View - stunning view of the Lauterbrunnen valley and waterfall
Stayed in August 2023
Reviewed: May 28, 2023
Roger
United States of AmericaLinens for beds needed to be updated. Railing leading to upstairs room needs to be made more secure. These are minor issues as our overall stay was excellent.
Location was outstanding, Hosts were friendly and on site to ensure that our needs were met. Apartment was very clean with plenty of room and storage space.
Stayed in May 2023
Reviewed: March 18, 2023
Marcel
IrelandAmazing view,
Stayed in March 2023
Reviewed: February 19, 2023
Jason
United Kingdomgoing home
fantastic house, with owners next door, really friendly. bus stop straight outside. clean tidy and warm . lovely family accommodation . very enjoyable stay A+
Stayed in February 2023
Reviewed: January 26, 2023
Michael
United States of Americait would have been nice if some basic condiments had been included, such as salt and pepper, more toilet paper (only 2 rolls provided for a family of four for a week), and paper towels.
The location was excellent. The apartment was a very good size, and the views were amazing. Paul and Alice were also very helpful.
Stayed in January 2023
Reviewed: January 10, 2023
Cuison
PhilippinesLocation. Was right across the bus stop. Good value for money as well. It had a kitchen and washing machine. It was perfect since this stop was right in the middle of our trip.
Stayed in January 2023
Reviewed: December 20, 2022
Fahami
MalaysiaNone
The location and the host.
Stayed in December 2022
Reviewed: September 22, 2022
Tahereh
BelgiumIt was very comfortable to stay in and the view was magnificent! The couple that owned the challet were also extremely kind and helpful.
Stayed in September 2022
Reviewed: September 5, 2022
John
AustraliaPillows were flat and no alternatives- had to buy a pillow in Interlaken! Shower was a bit dark and old. Kitchen was a bit dated. Bit surprised with the requirement for 300 SF cash security deposit for the stay- left us with excess swiss cash which we had to then convert again to Euro for rest of the trip.
Very roomy apartment, very well located on Lauterbrunnen, with great view of the church and waterfall from the verandah and rooms. Quite well equipped, with private parking. Bed was comfortable, and having washing machine was a bonus
Stayed in September 2022
Reviewed: August 27, 2022
Geoff
AustraliaThe ceilings were low and so the apartment was quite dark but really the apartment was fine. The stairs to the second bedroom were very steep. We didn't need to use the bedroom as we were only a couple but if you needed to use that bedroom you would need to be careful on the stairs.
The location was very good, just outside the village and very close to a bus stop. The apartment was older in terms of furnishings and fittings but everything worked well. People more than 180cm tall will struggle with low ceilings but the rest will do fine. There was a washing machine with detergent supplied and a good sized set of clothes lines under the eaves.
Stayed in August 2022
Reviewed: August 12, 2022
Trent
United States of AmericaThere aren't any screens on the windows so flies were getting in.
The location was great. It is close to many activities in Lauterbrunnen.
Stayed in June 2022
Reviewed: June 15, 2022
Yogesh
SingaporeGood view from Apartment , accessible Location.
Stayed in June 2022
Reviewed: June 12, 2022
Arif
United KingdomThe stairs to go into the first floor bedroom were not particularly safe, with one having to be extra careful to use them. My son slipped on the wooden stairs and injured his back. Would recommend carpeting them. The WiFi connection was inconsistent and used to cut out from time to time. Some people might find the ding-dong of the church clock in front of the apartment sounding every hour a nuisance, especially if having to keep the windows in summer.
Excellent location. Bus stop on the main road in front. Walking distance to town, the train station and to the start of various hiking trails. Neat, clean and functional. Pots, pans, cutlery, kitchenware, bathroom linen provided along with all the necessary appliances. Balcony with a nice view.
Stayed in June 2022
Reviewed: May 8, 2022
Bernard
United States of Americadryer for clothes drying we could have used some extra towels not just one for 5 days with no dryer
location great shower
Stayed in May 2022
Reviewed: April 26, 2022
Susan
CanadaThe apartment was very spacious and comfortable which was great considering we were a family of 4 (with two adult children). Location was very central to walk to anything we needed. The couple running the place was very pleasant.
Stayed in April 2022
Reviewed: November 24, 2022
Muminraif
NetherlandsOld furnitures and stuff (everything was working though), uncomfortable beds
View, location and the owner were great
Stayed in November 2022
Reviewed: October 8, 2023
Anonymous
AustraliaThe low ceilings. We weren’t aware of this before our stay and my husband who is over 6ft has to duck his head the whole time. The beds, bedding and linen could use an upgrade.
The location was fantastic with amazing views and quiet and peaceful. Having laundry and kitchen facilities was very beneficial. The apartment was a good size with spacious rooms. The bus stop right out front was handy.
Stayed in October 2023
Reviewed: December 26, 2022
Ana
United States of AmericaThere are no comments available for this review
Stayed in December 2022
Reviewed: October 19, 2022
Leslie
CanadaThere are no comments available for this review
Stayed in October 2022
Reviewed: October 18, 2021
Gourav
GermanyThere are no comments available for this review
Stayed in September 2021
Reviewed: September 29, 2021
Melvin
NetherlandsThere are no comments available for this review
Stayed in September 2021
Showing 1 - 25
Kobe, Japan
Gizzeria, Italy
San Miguel de Allende, Mexico
Keszthely, Hungary
Saint Georgeʼs, Grenada
Santa Maria, Cape Verde
Monsanto, Portugal
Râşnov, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content