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  5. Reviews of Hôtel Cristal - Swiss Riders Lodge Grimentz

Reviews of Hôtel Cristal - Swiss Riders Lodge Grimentz

Route de Moiry, 3961 Grimentz, Switzerland

#8 of 20 hotels in Grimentz

Guests' Choice

Review Score

Based on 107 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    9.4

  • Value for money

    8.2

  • Free Wifi

    9.6

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Showing 1 - 25

  • Reviewed: April 9, 2024

    9.0
    Perfect hotel for a short ski break
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Spotlessly clean with very friendly owners and staff. Excellent breakfast. The restaurant is excellent for dinner, A short walk to the ski lifts, and ski lockers provided.

    Stayed in April 2024

  • Reviewed: February 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    shower was not functioning , hot and freezing cold water came out randomly ... a trickle ...

    staff is great , location is convenient

    Stayed in February 2024

  • Reviewed: December 27, 2023

    7.0
    A very nice choice to enjoy skiing in Grimentz
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights

    Breakfast was pretty limited. More food options would be preferred.

    Location is great. Staff is very friendly. Free parking and ski room.

    Stayed in December 2023

  • Reviewed: September 27, 2023

    9.0
    Really friendly staff. Cosy, traditional chalet style
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Our double bed was two singles pushed together, which was slightly uncomfortable.

    Really helpful staff. Traditional chalet style. Great location. Nice en-suite. Great mountain views . Great continental breakfast included. Free parking. Nice little balcony. Cosy entrance / communal space to play cards :-)

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    Conveniently located hotel for decent price.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Evening dinner menu was very limited.

    Staff was courteous and helpful, rooms were clean with comfortable beds and good shower. Breakfast was very good.

    Stayed in September 2023

  • Reviewed: August 31, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We stayed two nights, staff was friendly and helpful. Good breakfast.

    Stayed in August 2023

  • Reviewed: August 23, 2023

    9.0
    I felt very much at home at Hotel Cristal.
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night

    The rooms get very warm in the heat and are hard to ventilate - obviously this is a relatively new problem for the area and I didn't ask for a fan from the staff, but it's worth bearing in mind - fans in rooms as standard would be good.

    Exceptionally friendly staff who were kind towards my attempts to speak French, tasty breakfast and a great location with a gorgeous outdoor area and stunning balcony views.

    Stayed in August 2023

  • Reviewed: August 23, 2023

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    It was well value the money compared to general Swiss hotels. Grimentz was a surprisingly authentique old swiss village. We happened to arrive at a day when there was a local market.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    7.0
    Pleasant for a short stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    For dinner in the hotel's restaurant, I ordered a green salad followed by a burger. The waiter told me that the burger came with a salad as well, but on seeing me hesitate, he then said "But it's just a very small one". I was expecting a couple of slices of tomato and an onion ring, and so was surprised to see my burger served with exactly the same salad as my starter, just in a smaller bowl. I think the waiter could have suggested an alternative starter. I didn't eat any of the second salad, having already eaten enough beforehand, so it went to waste.

    We stayed here for one night during a hiking trip. Our room on the top floor was large, with a balcony that enabled us to wash and dry our hiking clothes. There was even a bath, which felt like a real luxury after 5 days of hot, sweaty walking.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    9.0
    Cosy mountain hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We got room on 1st floor just above the entrance. So it was noisy in the late evening people coming back to hotel late.

    Delicious breakfast, very nice staff, free parking, close to the bus and shops.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    8.0
    Worth every penny
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Soft mattresses 😁

    Location was spectacular, clean room and bathroom. The staff was absolutely amazing!!! But the best was the cooking skills in the ground floor brasileira restaurant 🤤

    Stayed in July 2023

  • Reviewed: July 24, 2023

    8.0
    Value for money and comfort in Grimentz
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable beds and nice breakfast

    Stayed in July 2023

  • Reviewed: July 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was rather basic.

    Close to town. Big parking nearby. Bike room.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    Comfortable, value for money stay in gorgeous Grimentz.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Breakfast offering could be better and could include more variety.

    Breakfast was good and beds were comfortable.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    9.0
    Picture perfect of an alpine town!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We had a heat wave so having the AC in the room would have been a plus. However I would definitely go back there.

    The staff was so nice and made sure we had everything we needed. The hotel was spotless, and very quiet. The location was perfect for hiking or skiing if you go in the winter. Grimentz is a beautiful place.

    Stayed in July 2023

  • Reviewed: April 10, 2023

    9.0
    Wonderful
    • With a pet
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly and helpful staff, good location for travelling with a dog with walk-in track nearby and great view

    Stayed in March 2023

  • Reviewed: February 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing

    location, staff, ski room

    Stayed in February 2023

  • Reviewed: January 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Minor comment: ventilation system in the bathroom need to be improved to reduce condensation or humidity in the room.

    Very friendly and helpful staff Very cosy hotel. Distance w/r telecabin (less than 3 min stroll!) Included ski room at ski station.

    Stayed in January 2023

  • Reviewed: January 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Beds a little hard, quite thin mattresses.

    Loved the ambience, hotel staff were lovely. Location is fantastic. Hotel very clean.

    Stayed in January 2023

  • Reviewed: January 8, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Amazing personnel. We had an amazing check-in and check-out experience. The staff was extremely helpful and super friendly.

    Stayed in January 2023

  • Reviewed: November 24, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lovely weekend stay in a very well run and welcoming hotel!

    Stayed in September 2022

  • Reviewed: September 9, 2022

    8.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    Good location: close to the gondola, not far from shops and town's center. Rich and tasty breakfast, very helpful staff. All facilities like a cot or a high chair for a child available on request

    Stayed in September 2022

  • Reviewed: August 28, 2022

    9.0
    Entirely satisfactory apart from the price.
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night

    Had to pay a twin room rate although I was alone and the hotel was not busy.

    The service from all the staff. The manager was very helpful and friendly.

    Stayed in August 2022

  • Reviewed: July 26, 2022

    10
    perfect for a short stay on our hike
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    rooms and bathrooms very nice, good location and excellent burgers at the restaurant

    Stayed in July 2022

Showing 1 - 25

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