Gotthardstrasse 94, 6490 Andermatt, Switzerland
#21 of 31 hotels in Andermatt
Guests' ChoiceBased on 138 hostel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
9.1
Facilities
7.9
Staff
9.1
Value for money
8.0
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 30, 2024
Kelly
United States of AmericaWonderful breakfast We were traveling on bikes and needed repairs Moira helped with repair tools since all bike repair shops were closed
Stayed in April 2024
Reviewed: March 21, 2024
Jason
GreecePillows were very flat.
Hotel was very accommodating. I'm gluten free and they provided GF cereal and bread for me (win!). The breakfast spread had a lot of options and everything was tasty.
Stayed in March 2024
Reviewed: March 8, 2024
Frank
United KingdomThe shower head was about 1.5m above the bath floor meaning it only reached my shoulder. I am 1.7m tall. This meant having to hunch down in order to have shower water on my face or head. Not overly impressed.
Stayed in February 2024
Reviewed: February 18, 2024
Michal
Switzerlandnothing special
Nice family hotel; next to the Gemsstock cable car. The room are clean, beds are comfortable, the people here are very friendly. It was our second stay in this hotel, a very good place to enjoy ski in Andermatt. This time we also could enjoy dinner at the restaurant there; very tasty.
Stayed in February 2024
Reviewed: January 20, 2024
Cristian
SwitzerlandNot so friendly staff (although always respectful) and weak breakfast
Very clean and excellent location in the old town
Stayed in December 2023
Reviewed: January 13, 2024
Helen
AustraliaFor what we paid, I expected a bigger shower - the shower is very small (about 0.7m2) and has a shower curtain which you need to make sure is tucked inside the shower area or it will flood the bathroom floor.. We would have preferred a larger TV in the room.
Gasthaus Ski Club is in a central area of Andermatt. Breakfast is a continental breakfast (not American Buffet) with enough fresh breads, croissants, eggs, juices, cereals to set you up for a good day. The hotel itself is a cosy traditional Swiss style chalet. Gasthaus Skiklub has a bar and restaurant.
Stayed in January 2024
Reviewed: December 18, 2023
Catherine
United KingdomOnly problem we had was that the rooms were incredibly hot. So we slept with the windows open (which felt a bit mad in December). But this didn’t detract at all from our stay
Incredibly friendly; really lovely breakfast and a great restaurant for dinner. Room was very clean, comfortable beds. Perfect for a weekend ski trip with my son We had trouble on our journey out, so arrived very late, without our luggage. They were really helpful throughout. Thank you!
Stayed in December 2023
Reviewed: September 24, 2023
Alan
United KingdomBasic small room with shared toilet and bathroom with another room. Expensive, but this is Switzerland.
Good breakfast and location. Late arriving (7pm) and room key left on reception for us. Friendly staff.
Stayed in September 2023
Reviewed: September 18, 2023
Simon
United KingdomThe hotel was great and welcome was generous. Rooms were not en-suit which we had known about so that ws fine, but they were clean and tidy and the beds comfy. Breakfast was fine and the Hotel offered to help us to park our motorcycles indoors which was kind of them.
Stayed in September 2023
Reviewed: September 16, 2023
Katarzyna
Czech RepublicGood location, private parking
Stayed in September 2023
Reviewed: September 13, 2023
Debbie
United States of AmericaNoisy building you hear everyone coming and going ama moving around
Staff was able to accommodate our request for abit earlier breakfast. Great location. Spacious room
Stayed in September 2023
Reviewed: August 7, 2023
William
CanadaThe room was a little sparce
Breakfast was amazing. Location is perfect
Stayed in August 2023
Reviewed: July 25, 2023
Ferne
AustraliaGreat location. Easy check in.
Stayed in July 2023
Reviewed: July 23, 2023
Bryan
United KingdomGood location, especially for food and drink. Very pleasant staff. Secure parking
Stayed in July 2023
Reviewed: July 20, 2023
Sin
Hong KongNo lift. As we lived at 3rd floor, we needed to take our luggugae ourselves.
comfortable and slient place
Stayed in July 2023
Reviewed: July 19, 2023
Diane
United KingdomCouldn’t charge phone as did not take universal plug & shower needs updating
Very clean Great location staff great
Stayed in July 2023
Reviewed: July 18, 2023
Gary
United KingdomTerrible bed in our room, bed creaked with every move. Road noise. No aircon
Location great. Ski lodge vibe but perfectly ok for normal tourists. Good breakfast
Stayed in July 2023
Reviewed: July 16, 2023
John
United KingdomA bit pricey, but not surprising given the location!
Excellent location in a quiet part of town and away from the 'larger' hotels. Good views from the bedrooms. Staff were helpful & accommodated our bicycles in a secure store at the side of the hotel. The restaurant/bar was good with a variety of locals and guests.
Stayed in June 2023
Reviewed: June 27, 2023
Gergely
GermanyOnly one socket in the room, acoustics not good
Wonderful surroundings, bikerfriendly
Stayed in June 2023
Reviewed: June 2, 2023
Stephen
AustraliaWeird little flat pillows & nobody around to ask for better ones. No fridge in the room. Shower curtain is difficult as it clings to your body. Awnings very difficult to close. Needs refurbishing! Overpriced even by switzerland prices.
Good location, good breakfast, friendly staff lady.
Stayed in June 2023
Reviewed: April 23, 2023
Judith
United KingdomCentral location.excellent breakfast. Quiet comfy room. Helpful staff.
Stayed in April 2023
Reviewed: April 21, 2023
Shu
Australiaexcellent breakfast spread
Stayed in April 2023
Reviewed: April 13, 2023
Carolyn
United KingdomWe were prewarned that hotel restaurant was closed but we’re not told that many others in the immediate area were also closed.
Very friendly staff and excellent breakfast choices. Wide range of TV channels and good WiFi access
Stayed in April 2023
Reviewed: March 23, 2023
Gary
United States of AmericaLocation was fairly far from one of the main ski lifts
I liked the breakfast. Was very well organized and very fresh. The hours were convenient too. Also enjoyed being able to use the ski room with heated boot dryers
Stayed in March 2023
Quemper-Guézennec, France
Hamburg, Germany
Castelrotto, Italy
Iloilo City, Philippines
Puerto Montt, Chile
Rome, Italy
Kisarazu, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content