Skip to main content
  1. Hotel reviews homepage
  2. Switzerland hotel reviews
  3. Canton of Valais hotel reviews
  4. Zermatt hotel reviews
  5. Reviews of Haus Les Mélèzes

Reviews of Haus Les Mélèzes

Haus Les Mélèzes, 3920 Zermatt, Switzerland

#50 of 463 hotels in Zermatt

Guests' Choice

Review Score

Based on 35 apartment reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.0

  • Facilities

    9.9

  • Staff

    9.8

  • Value for money

    9.3

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: June 10, 2024

    10
    Great place to stay in Zermatt!
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Great apartment. Would stay again!

    Stayed in April 2024

  • Reviewed: January 14, 2024

    10
    Simply Amazing! Highly recommend it.
    • Leisure trip
    • Travelers with friends
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The property is spacious, clean and very comfortable. Silvia is an amazing host, very helpful and a very good baker also.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    10
    Great location, nice view and incredible host!
    • Leisure trip
    • Group
    • Apartment
    • Stayed 4 nights

    Location is unreal. Short walk to the gondola. The view from the apartment is so nice. Had absolutely everything that was needed and more. PLUS - the host, Silvia! WOW so so incredibly nice. She stopped by the apartment to greet us and was so sweet. She made our stay special! Thank you so much and hope to see you again soon!

    Stayed in December 2023

  • Reviewed: December 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Awesome service and hospitality. Sylvia is such a kind and wonderful host. Caring and delightful.

    Stayed in November 2023

  • Reviewed: December 1, 2023

    9.0
    Wonderful
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Owner (Silvia) is very friendly and goes to great lengths in explaining the places to go in Zermatt. The facilities are very clean and well equipped. Will definitely stay there again if I visit Zermatt.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    10
    Great place for family of 5! Silvia was a wonderful host.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing.

    Excellent, modern, clean, great location.

    Stayed in November 2023

  • Reviewed: October 24, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The elevator is tiny. It was dark around the building at night. It took us a while to find it.

    The location is great. We can see Matterhorn in the living room. It just took 11 minutes to walk to Matterhorn view point. The host was very nice. She offer us grocery shopping and save us a lot of time. It was raining at the day we left, she still came by to say goodbye. She is best host I ever met.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    10
    Holder is very kindly and gives lot of information. A Wonderful place and experience
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    View is great. You can see Matterhorn at here. Near by cable car station to sunnegga Clean and cozy place for your stay

    Stayed in October 2023

  • Reviewed: August 17, 2023

    10
    Lovely stay, amazing view
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was perfect! Super clean, spacious for a family or group. 5 minutes walking to the nearest supermarket. The appartement has everything you need to make your stay feels like own home. Silvia is very friendly and helpful. And the Matterhorn view was superb!

    Stayed in August 2023

  • Reviewed: August 12, 2023

    10
    Excellent experience and wonderful stay.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    A fabulous apartment in a great location just a little outside of the main street. Really well equipped with everything you need. Silvia is a gracious and kind host who really takes care about the small details. Super helpful with great suggestions. A real gem.

    Stayed in August 2023

  • Reviewed: July 13, 2023

    8.0
    Wonderful property, view of Matterhorn, friendly host
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Uphill location, on third storey.

    Clean, quiet, view of Matterhorn

    Stayed in July 2023

  • Reviewed: January 8, 2023

    10
    Would definately stay again
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 5 nights

    Nothing - we had to leave :(

    This is a wonderful property in a great location. The host was fantastic and cared that we had a good stay in her appartment and Zermatt. The property was perfect for us with two teenagers. The kitchen was well equipped and the lounge/dinner spacious.

    Stayed in December 2022

  • Reviewed: November 6, 2022

    10
    Highly recommended.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Very clean and comfortable apartment. very well situated with great view at the Matterhorn. excellent host. highly recommended.

    Stayed in November 2022

  • Reviewed: October 2, 2022

    10
    Gorgeous apartment with a fantastic host in a location that is quiet and perfect for families.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights

    Everything was amazing.

    This was the best experience we have had using Booking.com. Our host was amazing; she was very nice, patient, and offered us many helpful tips on the area. The apartment is gorgeous with a great view of the Matterhorn. The apartment was very clean, has all the equipment you need to cook dinner for any sized family, and located in a building that is very quiet. Stay here!

    Stayed in September 2022

  • Reviewed: August 19, 2022

    10
    Thanks to our lovely host!
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Zermatt A beautifully furnished and decorated apartment with cosy beds and everything and more you need for your stay. A great view of the Matterhorn from your balcony. Easy walking distance to shops and restaurants. Sallie, our host, welcomed us like family and was so friendly and helpful during our stay. She even baked a delicious birthday cake for me! It was like being in our home away from home. We can’t wait to return!

    Stayed in July 2022

  • Reviewed: August 14, 2022

    9.0
    nice place, great views and all you need available
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    all was great. just be prepared to bring your luggage up to the hill few steps, but worth it

    nice flat with all you need plus view of Matterhorn. visited with parents. nice host and super clean place!

    Stayed in June 2022

  • Reviewed: July 20, 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Great view of Matterhorn. Very well equipped. brownies and jam on arrival.

    Stayed in July 2022

  • Reviewed: May 27, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    10/10 I would definitely stay at this cozy apartment again when I’m traveling to Zermatt in the future. This property had everything my family needed: big enough space for 4 adults, kitchen, bathroom with bathtub, and only 5 mins walk to train stations, markets, and restaurants. Silvia, the property owner, was very welcoming and made us feel like home!

    Stayed in May 2022

  • Reviewed: May 1, 2022

    9.0
    Nice and comfortable apartment with a partial view of matterhorn from the living room and balcony.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights

    Location, view of matterhorn from the living room and balcony, the super nice hostess, cleanliness of the apartment, etc.

    Stayed in April 2022

  • Reviewed: April 13, 2022

    10
    Our host Silvia was the best. She had great communication and helped us with every detail.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location near the lift, ski rental, restaurants and shopping.

    Stayed in April 2022

  • Reviewed: March 31, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Apartment
    • Stayed 3 nights

    The owner wanted to overcharge 60 Euro because she thought we smoked into the apartment

    Stayed in March 2022

  • Reviewed: March 18, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    The view from the living room is fabulous. We can see Matterhorn while having our meals. The apartment is very clean and well equiped. The kitchen has all the things that we need - kettle, microwave, dishwasher, oven.. We must thank Silvia for being such a great friendly host. She kept us well informed of the changes/ happenings in Zermatt. Her response is very fast and prompt. Highly recommended.

    Stayed in March 2022

  • Reviewed: December 17, 2021

    10
    Beautiful home in a beautiful town!
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 8 nights

    N/A!

    Our group of four adults and one toddler stayed at Silvia's for eight nights. The house is really quite perfect... Silvia went above and beyond what would normally be expected to ensure we had a comfortable stay. Beautiful views out the large, spotless windows, and an extremely well equipped kitchen. And the shower! Nice and hot with great water pressure. Plenty of closet storage, and comfortable beds. She even provided a sledge and sleds which were great for our daughter. In terms of location, it's just up the hill from the Sunnegga lift which was extremely convenient. And only a few minutes further to Coop or Migros for grocery shopping. We'll definitely be staying here should we visit Zermatt again.

    Stayed in December 2021

  • Reviewed: May 30, 2022

    9.0
    Great place, excellent host!
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing

    Silvia was an excellent host. She met us on arrival and departure and helped us in many ways. the apartment is great with a wonderful view of the Matterhorn from the balcony. Kitchen facilities and bedroom facilities were very good. in all it’s a great apartment!

    Stayed in May 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!