located next to a very loud roud and the room was facing it so not recommended for light sleepers. Sound isolation was also poor between rooms, as I could hear sheets had some stains, the balcony door

Convenient location, good value for money compared to other properties available, very friendly and helpful staff. The room was conveniently equiped with a small kitchenette and coffee and tea was provided. The room had a balcony

Stayed in June 2024

Great place to stay for a trip to the Lugano area. Very friendly and helpful staff - reaponsive whenever needed and provided ua with plentiful information. The room is great for a qeekend getaway and provided all we needed. Clean and comfy. Would stay again. Tip: Ask for the Ticino Ticket

Stayed in May 2024

Location is perfect, near to Paradiso railway station, Lugano lake 5 minute to walk, and receptionist was helpful

Stayed in May 2024

Thin walls. A lot of noise from the street.

Very good location.

Stayed in April 2024

The hotel is great. It is very accessible to the city center. We enjoyed our stay. Thank you to all the staff of GuestHouse.

Stayed in April 2024

Even if I appreciated my stay, I have a couple of suggestions for the management. The fan of the centralized air conditioning is a little bit noisy, and I wasn't able to switch it off. It's a pity, because, for the rest, the room is very quiet. The strongest light in the room is commanded only by a switch near the entrance door. As a consequence, customers typically disconnect the lamp power cord from the power outlet when lying on the bed. Therefore, when entering the room, the light switch does not work: it is annoying when checking in late....

near the train station and the city center. Large and clean room, equipped with a small kitchen. Comfortable bed.

Stayed in February 2024

Good basic accommodation. Friendly staff and good location

Stayed in March 2024

Good location, 10 min by bus to Central Train station, supermarket in 3 min walk. Ticino ticket provided.

Stayed in March 2024

Small and basic room

Good location, a short walk from the lake, the station and town centre

Stayed in March 2024

Not my first time here. The staff is super kind, happy to help and professional as always. The location is great. The room was very clean, the bed was comfortable. All good.

Stayed in February 2024

Even though there is stove inside the room, utensils must be rented

Great location, the staff was really helpful, i like that there is microwave inside the room

Stayed in February 2024

Perfect budget accomodation in Lugano. Very well connected with the main station, Paradiso, and the city centre. Clean. Comfortable. Welcoming staff. Very easy/fast check-in/out.

Stayed in February 2024

The heat fan was too noisy I could hear other people from next room No TV It could be more cleaner The water tap in mini kitchen was damaged

The location Easy check-in I received free transport ticket

Stayed in January 2024

- it was cold - everything is a little bit old, but clear - the balcony on 1st floor is open for every room, so you don't have privacy

- the location is almost in front of a bus station - they offer ticino ticket, which you can use for free transport (probably other accomodations it offer as well because it is compulsory in this canton) - they have luggage store where you can leave our luggages for free - it was quite

Stayed in December 2023

Didgital air conditioning/heating difficult to use as both guests are visually impaired. Needed a "Swiss" plug adapter to plug in electrical appliances: laptop, mobile phone etc. 2 pin European plug adapter, but with narrow pins, some Europlug adapters are too big or wide for Swiss plug sockets. No space to put a small table next to one side of bed. Lobby extremely large. No atmosphere. A long walk to/from city centre and shops/eateries.

A kitchenette room on 1st floor of a largest reasonably priced hotel in downtown Lugano. Hotel was extremely quiet, it seemed like we were the only guests. Room was an unusual shape, kind of big, but the pisition of the large double bed, meant it impossible to put a bedside table or cabinent one side of bed. Room had large en-suite bathroom with a good shower with good power and hot water, toilet with paper and a bedai and sink with had soap. Hand and bath towels provided. Bathmatt for the shower. The room had a kitchenette with a small skink and draining board, a cooker with 2 rings, a metal kettle to bowl water on the stove and a microwave and a fridge. Free tea-coffee-hot chocolate and sugar, plus stirrers provided. Key to enter room and building. Small table with 2 metal chairs in room by bed and large window. Didgital air conditioning/heating in room. Lift/elevator to all floors. Free parking next to hotel. 10-15 minute walk to Lake Lugano. 10-15 minute walk to city centre. Main train-bus station reached by bus number 2 or 4, a 5 minute drive. The OK Bar is almost opposite the hotel across a busy road and roundabout. Open from 6 am until midnight. Kitchen closes at 21:00 (9 pm). Friendly, Italian speaking staff, who speak a little English. Serves breakfast food, omelette, etc, tea/coffee, pasta and pizza and some meat dishes, reasonably priced. Friendly and sometimes lively :). Free good speed WiFi in hotel room and building. Italian worded password to access WiFi. Very large lobby. Can get free travel voucher from reception to us public transport in and around Lugano area. Comfy bed, would stay again.

Stayed in December 2023

Lobby and reception area is very arge and I often couldn't find the way to the lift/elevator to our room. Staff often not available between 12.30 pm until 3. pm. Reception closed after 9.30 pm. Had to constantly ask for extra tea/coffee/sugar and toilet paper. Room not cleaned after 4 days. Room is an odd shape, big in some parts, but narrow in other parts. Bed takes up too much space. WiFi a little complicated to access at first if you don't speak Italian. Air conditioning/heating is didgital and hard to change if you have a visual impairment, like my partner and I. City centre for shops-eateries a little far walking. Hotel has no atmosphere when we stayed just before Christmas December 2023.

A kitchenette room on 1st floor of a largest reasonably priced hotel in downtown Lugano. Hotel was extremely quiet, it seemed like we were the only guests. Room was an unusual shape, kind of big, but the pisition of the large double bed, meant it impossible to put a bedside table or cabinent one side of bed. Room had large en-suite bathroom with a good shower with good power and hot water, toilet with paper and a bedai and sink with had soap. Hand and bath towels provided. Bathmatt for the shower. The room had a kitchenette with a small skink and draining board, a cooker with 2 rings, a metal kettle to bowl water on the stove and a microwave and a fridge. Free tea-coffee-hot chocolate and sugar, plus stirrers provided. Key to enter room and building. Small table with 2 metal chairs in room by bed and large window. Didgital air conditioning/heating in room. Lift/elevator to all floors. Free parking next to hotel. 10-15 minute walk to Lake Lugano. 10-15 minute walk to city centre. Main train-bus station reached by bus number 2 or 4, a 5 minute drive. The OK Bar is almost opposite the hotel across a busy road and roundabout. Open from 6 am until midnight. Kitchen closes at 21:00 (9 pm). Friendly, Italian speaking staff, who speak a little English. Serves breakfast food, omelette, etc, tea/coffee, pasta and pizza and some meat dishes, reasonably priced. Friendly and sometimes lively :). Free good speed WiFi in hotel room and building. Italian worded password to access WiFi. Very large lobby. Can get free travel voucher from reception to us public transport in and around Lugano area. Comfy bed, would stay again.

Stayed in December 2023

Dirty public stairs, outdated bathroom facilities, lack of space to keep laggguge and toiletories. Necessity to pay extra fee for kitchen utilities

Location. Close to the city center and Lugano Lake. Special thanks for Ticino public transport card included in the city tax.

Stayed in December 2023

Nothing

Comfortable bed and pillows. Clean room. Room had the needed to prepare and eat breakfast (kettle, fridge, kitchenette, table, chairs), and you can ask to the staff for spoons, forks, etc Location good, you can walk to go to the center or just take the bus. Nice and kind staff.

Stayed in December 2023

Really the only thing that we didn't like about the room was the fact that the bathroom had no space to put any toiletries down and no place to put/hang your clothes while showering. The addition of a simple shelf near the sink would do wonders and a couple of hooks and/or another shelf to put your change of clothes would make this stay perfect.

It was exactly what we expected for the price we paid.

Stayed in December 2023

All good

Location good and convenient

Stayed in October 2023

Excellent budget accomodation in Lugano. Very well connected with the main station, Paradiso, and the city centre. Clean. Comfortable. Great staff. Very easy/fast check-in/out.

Stayed in November 2023

The only negative: humidity in the room despite AC

Employees at the reception were very helpful Chiara even more. She tool care on keeping an eye on the washing/cleaning machines, even folded my clothes. Storage for bicycles, the safest, cleanest and best equipped I have ever seen on my trip around Switzerland. Location right downtown, 5 minutes from the lake.

Stayed in September 2023

Perfect for 2 people! Was very happy with all the amenities in the room.

Stayed in September 2023

The only thing is that in order to use the kitchen you would have to rent the appliances for 15e

Well located and cheap compared to the rest of hotels of this zone. We found it last minute and they had availability.

Stayed in August 2023