18 Löwengraben, 6004 Lucerne, Switzerland
#52 of 77 hotels in Lucerne
Guests' ChoiceBased on 1054 hotel reviews
8.0Cleanliness
8.4
Comfort
8.1
Location
9.3
Facilities
7.7
Staff
9.2
Value for money
7.9
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Keith
AustraliaThere wasn't much atmosphere, all self checkin and checkout meant there was little to no human/staff contact.
Clean and more than expected for a prison cell room.
Stayed in May 2024
Reviewed: May 13, 2024
Külli
EstoniaBreakfast was good but unfortunately, they use a lot of small plastic packages at the dining table.
The staff is very friendly and helpful.
Stayed in May 2024
Reviewed: May 12, 2024
Ananta
NetherlandsToilet very small
Room ok
Stayed in May 2024
Reviewed: May 11, 2024
Bush
United States of AmericaRoom lacked airflow and ventilation . Room was noticeably warmer than the Hallway.
Cozy, good price, great location.
Stayed in May 2024
Reviewed: May 6, 2024
Madeleine
SwitzerlandBecause the window was high up, it was difficult to open (that being said, it was a prison ;))
This is a special place, despite it once being a prison, the atmosphere is light and fun. Very well run with friendly staff. Great breakfast buffet too!
Stayed in May 2024
Reviewed: May 5, 2024
Supapron
ThailandRoom so tiny there was no place for open baggage
The staff is very kind, good location
Stayed in April 2024
Reviewed: May 4, 2024
Deep
IndiaSmall place. We were 3, and couldn't move around the place. Also the 3rd bunk bed was difficult to climb.
Good location, very small room. Rooms very clean and maintained very well. Towel and rooms cleaned every day. Expensive place but overall Switzerland is also expensive.
Stayed in April 2024
Reviewed: May 3, 2024
Sanu
United Arab EmiratesThe rooms are small to accommodate 4 beds which feels bit congested.
It was a well organized clean facility to stay.
Stayed in April 2024
Reviewed: April 29, 2024
Jess
SingaporeCant really sit on the bed because the top bunk is quite low, no curtains for privacy but small issues!
24/7 reception, beds are comfortable, washrooms are clean, towels provided, very well organised, location is very good in the Luzern old town. Note that in some rooms, if you open windows you can hear the noise from the street below
Stayed in April 2024
Reviewed: April 29, 2024
Emily
AustraliaNo privacy blinds or blinds in general. Must be a club below, very loud all night.
I like that they give you a bathmat for the shower so there’s less water and you don’t have to share. Sun room is nice.
Stayed in April 2024
Reviewed: April 28, 2024
Alison
AustraliaQuirky rooms, good location
Stayed in April 2024
Reviewed: April 27, 2024
Sammvl
SingaporeMy room was facing the street and it can be a little noisy from the patrons along the restaurant.
Location was great, room was small but cosy.
Stayed in April 2024
Reviewed: April 22, 2024
Hamid
OmanN/A
All facilities were good. For 2 person might need to have double bed.
Stayed in March 2024
Reviewed: April 18, 2024
Jirote
ThailandNeed hair dryer.
Facilities are clean. Room is large. Reception (German girl who relocated from Interlaken) is super helpful, friendly and informative.
Stayed in April 2024
Reviewed: April 13, 2024
Stanley
Saudi ArabiaToilets in rooms do not have locking arrangement
The concept and quotations
Stayed in April 2024
Reviewed: April 1, 2024
Lisa
CanadaGreat location, staff were great. Neat concept but the room was small for 3 people.
Stayed in March 2024
Reviewed: March 11, 2024
Sry
IndonesiaI couldnt find any reception when in the night
This really good for a solo traveller like me..and worth for money..easy to check in and mear to the city center
Stayed in March 2024
Reviewed: March 3, 2024
Stella
KenyaI would hear people talking along the corridors early in the morning on both days I stayed there. Otherwise it was quiet.
My room was super clean! The location is amazing, very well-situated in the Old Town and accessible from the train station and numerous landmarks.
Stayed in March 2024
Reviewed: February 25, 2024
Shehab
EgyptIt is clean but i found two bugs at two occasions unfortunately
Organized, Staff is very hospital Thanks to all of them specially caroline
Stayed in February 2024
Reviewed: February 16, 2024
Fabienne
NetherlandsNothing. Im missing a litle mirror in the woman room wit 6 persons.
Breakfast. Friendly cleaning women.
Stayed in February 2024
Reviewed: February 10, 2024
Jiayao
ChinaThe room is small
Nice position
Stayed in February 2024
Reviewed: February 6, 2024
Kelsey
AustraliaBit expensive for what you get, kitchen always a musty smell and no Kettle or paper towels.
Great location! Loved that there was a common room and no one in it :)
Stayed in January 2024
Reviewed: January 22, 2024
Skycao
ChinaThe room is a little bit too hot, need to use the fan
The location is good, just in the old town, close to the attractions. The room is clean and big for 6 people, got daily cleaning The bed is very comfortable but the low buck bed is a little bit low, hurt my head couple times.
Stayed in January 2024
Reviewed: January 20, 2024
Mohamed
United Arab EmiratesIt was good
Stayed in January 2024
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