Oberer Graben 6, 8400 Winterthur, Switzerland
#7 of 17 hotels in Winterthur
Guests' ChoiceBased on 83 hotel reviews
8.2Cleanliness
8.3
Comfort
8.2
Location
9.5
Facilities
7.8
Staff
9.3
Value for money
8.0
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 13, 2024
Mimi
United States of AmericaIt was a bit noisy in the mornings
The movie theatre or Kino, saw two very good movies, breakfast was great, location, viw from room
Stayed in April 2024
Reviewed: December 31, 2023
Lindsay
United KingdomRooms rather small.
Central location. Nice atmosphere.
Stayed in December 2023
Reviewed: December 4, 2023
Heidi
SwitzerlandBreakfast (self-service and nobody around…)was fine. Tables could be set up, it would make the room look more friendly.
Stayed in November 2023
Reviewed: November 11, 2023
Angela
SwitzerlandUnfortunately the room was facing the street, so a bit of noise, mainly of people going back from restaurants/bars on their way home, but after midnight it was more or less quiet, apart from moving chairs or whatever somewhere above or below me in the hotel.
An unusual hotel that also houses two small cinemas. Lots of young people there, a nice bar. Check-in was very friendly. Breakfast was excellent, extremely friendly service. The room was nice, all I needed for an overnight stay. All - a great stay!
Stayed in November 2023
Reviewed: November 6, 2023
Lindsay
United KingdomOld fashioned shower.
Lovely location in centre of Winterthur. Friendly helpful staff.
Stayed in November 2023
Reviewed: October 3, 2023
Jo
United KingdomWebsite said ketyle in roombut this was only on request (without cups etc which is usual in UK). However desoite staff misgivings kettle worked fine and did not trigger fire alarm. Slightly complicated arrangemt with keys, and noone on reception until 13.45 but I was then able to access room straight away.
Loved the location. Super comfortable bed and very quiet (with windows closed) despite busy restaurants on street below. Gorgeous view from 3rd floor. Fridge (minibar) in room useful Added bonus (discovered later) small lounge and terrasse with tea and coffee making facilities on 1st floor. And did I mention the in-house arthouse cinema? Would definitely stay again
Stayed in October 2023
Reviewed: August 19, 2023
Faina
United States of AmericaWe had free admission to the movie theater and we used it.
Stayed in August 2023
Reviewed: June 26, 2023
Sally
Australiaso so hot
location
Stayed in June 2023
Reviewed: June 15, 2023
Tsui-hua
TaiwanI expect more fruits.The breakfast are fresh.
Stayed in June 2023
Reviewed: June 4, 2023
David
SwitzerlandHowever the rooms were not clean, the floor specially. No staff there in the morning.
Well located hotel. .
Stayed in June 2023
Reviewed: May 28, 2023
Michele
SwitzerlandRooms clean but tired. Bathroom needs an update.
Amazing staff. Great location. Great gin bar.
Stayed in May 2023
Reviewed: May 7, 2023
Olivier
SwitzerlandSome hotel part could be modernised, at the same time the hotel has its own style that is original.
Great location and fun hotel style, rocky 80s', very different from what you find elsewhere in Switzerland
Stayed in May 2023
Reviewed: September 10, 2022
Aart
Germanygreat location and parking on the other side of the street in a parking garage. Clean hotel and very convenient.
Stayed in September 2022
Reviewed: August 23, 2022
Delio
GermanyThe breakfast was really, really minimalistic; but I reckon that the price of this hotel, while high for me as a foreigner, is probably rather low for swiss standards. Besides, nothing really bad to mention.
The hotel is located in an old, nice building in the old town of Winterthur. Our room had a view of a beautiful, very quiet courtyard. The room was small but comfortable, with a cosy balcony. Everything in Winterthur is within walking distance from the hotel. Staff was superfriendly. As a very surprising plus: the hotel also hosts an arthouse cinema and all guests get tickets for free. We ended up watching _Phantom of the open_ to kill time during a thunderstorm.
Stayed in August 2022
Reviewed: August 6, 2022
Sophia
United States of AmericaThe photos and artwork is not diverse. The owner needs to add more inclusive art and remove images of the men who have been in the news for sexist behavior.
The staff was amazing!!! They were informative, kind and helpful!!! We also loved the location.
Stayed in July 2022
Reviewed: July 21, 2022
Phil_lutz
Switzerlandperfect location in the middle of Winterthur. Very urban location with good food and very friendly staff. I was there during Albanifest and it was the perfect stay to manage my project.
Stayed in June 2022
Reviewed: July 17, 2022
Julia
United States of Americathere is no air conditioning nor fans available. it got really hot during our stay and it didn’t cool down that much at night. a fan for the night would have made sleeping more comfortable during the really hot nights.
the staff was unbelievably nice and helpful we arrived early and were tired, one of the staff members went aboard beyond to get us into the rooms earlier and got us water too. free bis pass, breakfast and movies -nice
Stayed in July 2022
Reviewed: June 18, 2022
Patricia
SwitzerlandBreakfast was very basic, but ok.
I loved the room with a nice balcony. Very centric. Easy check-in and check out. Nice staff. You can go to the cinema in the hotel for free. That was great.
Stayed in May 2022
Reviewed: June 6, 2022
Sbconsultants
United KingdomBreakfast options could be greater, more hot food would have been greatly appreciated.
Friendly and accommodating staff. Clean, comfortable rooms and ease of access after hours.
Stayed in June 2022
Reviewed: June 1, 2022
Vitor
SwitzerlandBreakfast is just 'ok', but not that diverse. It might be a good idea to add some veggies and similar products.
Location. Staff
Stayed in June 2022
Reviewed: May 15, 2022
Penelope
GermanyThe room was a big hot. But otherwise all was good.
It’s in the downtown area with many restaurants and shops and walking distance to the museums. As the hotel also a cinema free tickets to the films is included. Breakfast too. The Technical parking station is also a 2 minute walk away if you don’t managed to get parking at the hotel.
Stayed in May 2022
Reviewed: March 29, 2022
Yo
IsraelRooms could look more nice but nothing really serious... The breakfast was very modest...
The staff was very friendly and hotel was clean and very nice looking.
Stayed in March 2022
Reviewed: February 11, 2022
Barbara
NetherlandsConfigation of the room not handy with a table under the roof. Easily fixed. There was a possibility to make coffee or tea, but there was only one teabag and no coffee.
Good location. Very frienfly staff. Good beds. Nice bathroom
Stayed in February 2022
Reviewed: December 29, 2021
Gabriella
SwitzerlandGreat location, free tickets to the movies, lovely breakfast
Stayed in December 2021
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content