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  5. Reviews of Luxury Chalets & Apartments by Mountain Exposure

Reviews of Luxury Chalets & Apartments by Mountain Exposure This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Office only: Schälpmattgasse 14, 3920 Zermatt, Switzerland

#138 of 459 hotels in Zermatt

Guests' Choice

Review Score

Based on 53 apartment reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.0

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    8.3

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 21, 2024

    10
    Great stay in the centre
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    No view and very little natural light

    Great functional apartment. Great location. Very quiet

    Stayed in March 2024

  • Reviewed: September 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Venus
    • Stayed 3 nights
    • Submitted from a mobile device

    Great view from Balcony.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing really to be added here. Suppose, on a slightly personal note, I would have liked the apartment a fraction cooler to sleep. Just me

    We were told that Zermatt was a 'bucket list' thing, It didn't disappoint! Our accommodation was amazing, it just added to having a great experience. Apartment had everything we needed, location was terrific.... perfect! Central to the station and to the town with it's bars and eateries. Would definitely come back for another stay😀

    Stayed in September 2023

  • Reviewed: September 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio Venus
    • Stayed 3 nights
    • Submitted from a mobile device

    Not enough shower gel/shampoo.

    Location to terminal was just a short walk. Very clean. Bathrobes and slippers were a nice touch.

    Stayed in September 2023

  • Reviewed: August 13, 2023

    10
    Luxurious and spacious apartment with stunning view over Zermatt valley
    • Leisure trip
    • Group
    • Chalet Pollux
    • Stayed 8 nights

    Slightly limited privacy on terrace due to proximity of neighbors.

    Truly luxurious and comfortable semi-detached house. Very friendly and highly responsive concierge service. Very calm location in Zermatt with great view and still only 5min walk to the center.

    Stayed in August 2023

  • Reviewed: August 12, 2023

    9.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Chalet Carmen Oberdorfstrasse
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit far away from train station & our apartment is even far away from the office. No transport provided by the apartment.

    Spacious

    Stayed in August 2023

  • Reviewed: July 26, 2023

    10
    A modern home in classic Zermatt.
    • Leisure trip
    • Family with young children
    • Chalet Zeus Spissstrasse
    • Stayed 4 nights

    The cigarette smell when our neighbor smoked. If you could find a way to resolve this issue, that would be great.

    I loved how they were reachable and at times they reached out to us first. I appreciated that Stephen was able to meet us to give us the keys because it would have been difficult to find the place without his help and he gave us valuable information. The apartment itself was fantastic. The view was amazing. The place was clean, spacious and had all the amenities (dishes, spices, toiletries) you need. We especially loved hearing the water nearby when sleeping. We were sad to leave because we loved our stay here. If we ever go back to Zermatt, I would definitely look up this place first to see their availability.

    Stayed in July 2023

  • Reviewed: July 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Chalet Carmen Oberdorfstrasse
    • Stayed 3 nights

    The apartment was very spacious, perfect for two families. There was sufficient cookware and dishes for us to cook a few meals at home. The host met us at the property and gave us information about the apartment and the area. I wouldn't hesitate to stay here again.

    Stayed in July 2023

  • Reviewed: June 28, 2023

    8.0
    Wonderful service and very comfortable stay...
    • Leisure trip
    • Group
    • Chalet Carmen Oberdorfstrasse
    • Stayed 5 nights

    Nothing. Very well managed indeed....

    The staff who managed our booking, as well as those who helped us check-in and check-out, were excellent. The complex transportation to get into and out of Zermatt was superbly handled. Knowing that we were a group of elderly tourists, we were given help when we checked-in and checked-out. The apartment was very well furnished with kitchen equipment as well as a welcome-food-package. Good job!

    Stayed in June 2023

  • Reviewed: June 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio Venus
    • Stayed 3 nights
    • Submitted from a mobile device

    Location

    Stayed in June 2023

  • Reviewed: May 25, 2023

    9.0
    Another great experience with Mountain Exposure!
    • Leisure trip
    • Family with young children
    • Chalet Orgon Lauberweg
    • Stayed 3 nights

    One of the bedroom was not very clean. We found 3 used contact lenses next to the bed. There were probably from the previous tenants. The view was not the best in that you cannot see the Matterhorn. But you do get a good view of the other side of the valley.

    The host met us at the train station and took us to the apt. The apt was spacious and comfortable. It had all the items we required to be self-sufficient. The wifi was fast and there was a washing machine and dryer, which was important to us.

    Stayed in May 2023

  • Reviewed: May 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Chalet Caster
    • Stayed 3 nights
    • Submitted from a mobile device

    Its a long walk to the property

    Stayed in May 2023

  • Reviewed: April 16, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Chalet Zora Spissstrasse
    • Stayed 3 nights
    • Submitted from a mobile device

    Family friendly. Close to the city, everything at walking distance. The station was a 5 min walk.

    Stayed in April 2023

  • Reviewed: March 21, 2023

    9.0
    First time in Zermatt so didn’t know anything about the resort. The flat couldn’t have been in a better location! It is
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Not ski-in ski-out, but very close to all central amenities. Would gladly stay again!

    Great location, comfortable flat, clean and modern. Highly recommended!

    Stayed in March 2023

  • Reviewed: August 18, 2022

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Chalet Heidi Metzggasse
    • Stayed 2 nights
    • Submitted from a mobile device

    A microwave in the apartment would have been nice

    Accommodations were very comfortable as quite modern

    Stayed in August 2022

  • Reviewed: August 11, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Chalet Zora Spissstrasse
    • Stayed 2 nights
    • Submitted from a mobile device

    The space is open inside the house and rooms

    First of all I would like to thank the staff for greater support

    Stayed in August 2022

  • Reviewed: July 22, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Chalet Zeus Spissstrasse
    • Stayed 3 nights
    • Submitted from a mobile device

    Far from railway stations. No car to pickup our luggage.

    Good view more facilities.

    Stayed in July 2022

  • Reviewed: July 18, 2022

    10
    Exceptional
    • Business trip
    • Group
    • Studio Venus
    • Stayed 3 nights
    • Submitted from a mobile device

    I was expecting washing machine in this suit , that would make it perfect spot

    Everything and location is top

    Stayed in July 2022

  • Reviewed: May 13, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Chalet Ibron
    • Stayed 4 nights
    • Submitted from a mobile device

    ensuite bathroom

    Stayed in May 2022

  • Reviewed: March 20, 2022

    10
    Wonderful first experience in Zermatt
    • Leisure trip
    • Family with young children
    • Chalet Orgon Lauberweg
    • Stayed 7 nights

    Pillows could have been better, but other that that we were very comfortable. Orgon is a magnificent apartment with lots of great facilities. Only shame was that the storage service was full at the ski rental.

    The concierge service was amazing. We really lived having Konstantinos be our guide and advising on all fronts. Very thankful for the basic stocking of the kitchen when we arrived.

    Stayed in March 2022

  • Reviewed: February 8, 2022

    10
    Very nice apartment, right in the center
    • Leisure trip
    • Travelers with friends
    • Vieux Moulin Garden Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    It has only one bathroom which was a little bit uncomfortable for 5 people.

    Very nice apartment, right in the middle of the city. Everything is very clean and organized.

    Stayed in February 2022

  • Reviewed: August 7, 2021

    10
    Very luxury chalet.
    • Leisure trip
    • Family with young children
    • Chalet Nevis
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing all good

    Mr hugs was very friendly and supportive in many way, the chalet it self was very clean, living area was huge, full kitchen equipment good and advisable for families. The view to matterhorn from balcony is some thing else

    Stayed in August 2021

  • Reviewed: February 29, 2024

    7.0
    Amazing spot, and super responsive host.....but oddly no cleaning supplies and basic stuff
    • Leisure trip
    • Family with young children
    • Chalet Heidi Metzggasse
    • Stayed 7 nights

    Free taxi to the apartment

    Stayed in February 2024

  • Reviewed: December 23, 2021

    6.0
    excellent location , basic apartment
    • Leisure trip
    • Family with young children
    • Vieux Moulin Garden Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    it’s not as advertised it’s an apartment not a chalet no house keeping no room service

    location and the agent

    Stayed in December 2021

Showing 1 - 25

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