Pfistergasse 12, 6003 Lucerne, Switzerland
#13 of 17 B&Bs and inns in Lucerne
Guests' ChoiceBased on 18 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
9.1
Facilities
7.3
Staff
9.1
Value for money
7.7
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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Showing 1 - 18
Reviewed: April 21, 2024
Maria
ItalyThe duvet does not look very clean and the bed covers are well ironed.
Location is good also the room size is worth its price.
Stayed in April 2024
Reviewed: April 21, 2024
Lukas
United KingdomSimple hotel (but ok for the price) A bit complicated check in and check out as was in another location (although not far - few meters away on the opposite side of the street)
Good location Very friendly and helpful staff
Stayed in April 2024
Reviewed: April 17, 2024
R
IndiaThe location is perfect!!! The staff were more than helpful
Stayed in April 2024
Reviewed: April 16, 2024
Gregory
United States of AmericaNot anything
Great desk clerk
Stayed in March 2024
Reviewed: April 15, 2024
Emrah
TurkeyRoom is old and not comfortable
Location good
Stayed in April 2024
Reviewed: April 8, 2024
Uma
ThailandLocation
Stayed in April 2024
Reviewed: April 5, 2024
Thi
FranceIt was old so the soundproof is bad, there's no elevator so be prepared if you have big luggages
Overall it was nice experience, the room is comfortable, the staffs are very friendly and supportive, answered very fast
Stayed in April 2024
Reviewed: April 4, 2024
Heather
GermanyThere was nothing I didn’t like, but the only negative thing was you can hear, very well, all the people that are out late. It’s definitely not something the hotel can control, so it’s not their fault.
Super convenient location, close to so many restaurants, and within walking distance to all the sights! Staff was wonderful and friendly. Rooms were cute, beds were comfy.
Stayed in March 2024
Reviewed: April 2, 2024
Eugenia
Germanya bit cramped
location, clean, helpful staff, easy
Stayed in April 2024
Reviewed: April 20, 2024
Anthonius
NetherlandsRoom number 612 should not have been applicable for reservation in the first place. Douch cabin was dangerous, because of one sliding door derailed and the other completely missing. The attached part of the lid of the toilet was broken and the plug of the sink was out of order. You had to pull it with your fingers to open it and release the water in the basin. Sleazy curtains, no other cover for the window and very bad mattresses, which should be renewed immediately. We order double bed but offered a twin-bedded room. As both of us are working in the airline industry, China Airlines and one used to work for KLM, staying at many different accommodations all over the world, this one was by far the worst experience stay ever. NO VALUE for Money / Reimbursement should be the only appropriate way to cover it. We have mentioned it at the front desk, but the lady could only write down the lack of maintenance, saying sorry and asking if we had a pleasant stay..(?)
The location in Luzern was very good, near the lake and in the middle of the old city centre.
Stayed in April 2024
Reviewed: April 15, 2024
Kristen
PhilippinesOur initial room was small for the 5 of us so we requested to be moved to a bigger one which they granted. Rachel, one of the staff, is SUPER DUPER NICE and accommodating!! She answered all our questions and assisted us with our needs. This is my second time staying at this hotel and the experience was as lovely as before. The hotel is just walking distance to the old town and Chapel Bridge. Groceries and cafes are near as well.
Stayed in April 2024
Reviewed: April 21, 2024
Joseph
IndiaThere are no comments available for this review
Stayed in April 2024
Reviewed: April 21, 2024
Joseph
IndiaThere are no comments available for this review
Stayed in April 2024
Reviewed: April 5, 2024
Vishal
United States of AmericaThere are no comments available for this review
Stayed in April 2024
Reviewed: April 2, 2024
Frederik
NetherlandsThere are no comments available for this review
Stayed in April 2024
Reviewed: March 28, 2024
Christopher
SwitzerlandThere are no comments available for this review
Stayed in March 2024
Reviewed: March 24, 2024
Cynthia
GermanyThere are no comments available for this review
Stayed in March 2024
Reviewed: February 10, 2024
Bernard
AustraliaThere are no comments available for this review
Stayed in February 2024
Showing 1 - 18
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