Nothing!

The experience . From the moment you arrived at the parking lot, reception desk, room, attention cards, service,...

Stayed in May 2024

My stay was too short :-( ! And unfortunately, the weather cooperated only partially and scantily. But nevertheless, a superb stay!

Well, right from the word go at the reception, I knew I found the right place. First and foremost, the great, GREAT Staff who not just guest but accommodated every oddball request - including that for my favorite dessert of Crêpes Suzette :-D !!! The food was superb, the wine awesome and the Aperol Spritz out of this world! My room was phenomenal with a giant bathtub in which I soaked every morning! Overall, an awesome, awesome, otherworldly experience in paradise!

Stayed in May 2024

The room was too warm for my taste - we turned down the heating in the evening but it stayed too warm during the night. It's only personal-I prefer 18-19 degrees at night. Nothing too bad:-)

The most beautiful views, a really great breakfast, lovely staff and a very calm and welcoming environment all over!

Stayed in March 2024

The rooms don't lean into the beautiful old style of the hotel and lack character, with basic furnishings that made it feel cold and clinical. We had a deluxe terrace room, the door of which was so close to the bed that we could barely open it. Bathroom also quite cramped, with toilet behind the door. No coffee or tea appliances in the room - instead shared appliances available in the hallway. This hotel has SO much potential to be astounding, yet the rooms and decor let it down.

Stunning views, grounds and exterior lakeside terrace. Spa area was lovely and the outdoor Gondola sauna was a nice touch. We also enjoyed delicious food at the restaurant and by the lake. Bed was very comfortable. Staff was also friendly and welcoming.

Stayed in March 2024

There was no dining possibility for hotel guests when they had a big party and as a client I had to find my own solution.

Historical hotel by the lake with lots of caches

Stayed in March 2024

+ Young & dynamic management + Location + Mix of modern & classic

Stayed in January 2024

Nothing.

Very stylish hotel with great spa facilities and beautiful garden. Super location. Highly recommended.

Stayed in January 2024

The room and bedding in the room smelt strongly of smoke, even though it was a non smoking room. And the room was extremely cold.

Great location on the lake. Friendly staff and nice atmosphere. Sauna gondola on the lake was amazing.

Stayed in January 2024

All good

Friendly & helpful Staff, location, historical building & surroundings, dog friendly

Stayed in December 2023

The stressful atmosphere at christmas dinner

Very friendly staff and perfect location. Spa not too busy

Stayed in December 2023

- Wifi

+ Location / Position + Historical building + Young and welcoming staff

Stayed in December 2023

Everything was good.

Location is perfect. 3 min from ferry and funicular to Rigi. Just by the lake, with a nice little spa, and perfect views. Breakfast is very good, dinners are okay (a bit overpriced). Room was spacious and with a gorgeous view of the lake right from my balcony. You can enjoy various hiking trails nearby, or cruise by the lake with a ferry, everything is easily reachable.

Stayed in October 2023

Air conditioning in the rooms would make the experience complete.

Many years since we last stayed here. The new owners have sympathetically renovated this jewel on the banks of Lake Lucerne. Fantastic location, great facilities, really excellent professional staff.

Stayed in October 2023

Everything

Stayed in September 2023

Nothing

Nature, view

Stayed in September 2023

Amazing location and feel good athmosphere

Stayed in September 2023

It was abnormally hot for this time of year and the room does not have A/C, only a small fan. It was hard to cool off at night.

Everything! This is definitely a special place to unwind and relax. From the rooms, to the views, the location, the food, the amenities, my expectations were exceeded. The breakfast has anything and everything you could ever want to eat (pastries, yogurt, eggs anyway, meats and cheeses, smoked salmon, donuts, coffee, champagne, cereal/granola and so much more). The sauna and steam room are a great way to unwind, followed by a paddle board or swim in Lake Lucerne. Truly a great experience! Be sure to catch a sunset, you won't regret it.

Stayed in September 2023

The rooms are finished to a high standard, but I feel it should have had a walk in shower as that was the biggest disappointment due to both bathrooms not offering a decent shower…

Stayed in room on the very top floor with excellent lake views, a very spacious suite with are own personal coffee machine. Equipped with two bathrooms ,tv and a free to use safe.

Stayed in July 2023

The internet was extremely slow and very unreliable

Location Swimming was perfect in the lake Breakfast was great

Stayed in August 2023

Fantastic location near the lake, nice old building with spacious park/green area and own access to the lake via boat!

Stayed in August 2023

Location is just perfect! If you’re using public transport to get there, the bus stop is only 2 minutes from the hotel. Mesmerizing view from the balcony, beautiful garden and interiors of the hotel. Staff is very nice and helpful. There is a small supermarket couple minutes from the hotel. Definitely worth to visit. Our stay was exceptional.

Stayed in July 2023

Very charming, right on the lake, amazing views.

Stayed in July 2023

The choice of restaurants in Vitznau is limited but we enjoyed Rutli and Nostalgie near the Park as more affordable options. The food was delicious in both. You won't get a bottle of wine for less than 60 CHF so come prepared!

The hotel is stylish with excellent use of its older architecture; the rooms were spacious yet modern and we were delighted to have a balcony on our side view room which was advertised as 'mountain view' but gave us a partial lake view too. Vitznau town is small but has a good connection to the boats to Lucerne/Weggis and has easy to use buses. Transport is very easy. Vitznau also has a smart station for the Rigi Train which takes you up the mountain. It was exceptionally convenient. I would recommend using the spa at Kaltbad (halfway up). Vitznau is quiet and select and allows a relaxing holidays away from crowds. We ran every day along the lake to either Gersnau or Weggis (each 5kms) so enjoyed the flat as well as hiking in the mountains. The hotel was charming, beautifully looked after with wonderfully friendly and helpful staff. My husband made good use of the excellent (free) paddle boards and enjoyed relaxing rides across the beautiful lake. I really had one of my best holidays ever in this beautiful place where you can be very active or just relax by the lake.

Stayed in July 2023

Nothing

Beautiful boutique hotel. Stocked mini bar . Coffee in lobby . Free breakfast . Would recommend

Stayed in June 2023