Benavente 680, 1700000 La Serena, Chile
#25 of 39 hotels in La Serena
Guests' ChoiceBased on 38 hotel reviews
7.9Cleanliness
8.6
Comfort
8.4
Location
8.1
Facilities
8.2
Staff
8.8
Value for money
8.1
Free Wifi
6.8
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 1, 2024
Hannah
United KingdomDogs were barking throughout the night both nights and very loudly. Our window was faulty so we could not do anything about it and it woke us up numerous times. Also, the location wasn’t amazing. We had to taxi from the bus station and also to the beach. Not many restaurants open nearby but maybe because it was off season (March) - would be good in the future if the hostel had some restaurant recommendations.
Lovely staff, nice free breakfast
Stayed in March 2024
Reviewed: March 3, 2024
Dean
United KingdomOne of the days we went to breakfast it took 45 minutes for us to receive breakfast. We obviously went at a time it was really busy so the other days we went at an earlier time.
Very clean, comfortable and clean. Good breakfast.
Stayed in February 2024
Reviewed: December 7, 2023
Franco79
ChileThe breakfast did not have butter.
Location and rooms.
Stayed in December 2023
Reviewed: August 24, 2023
Derek
ChileBreakfast
Breakfast was passable could have been better, short walk to main plaza, restaurants etc
Stayed in August 2023
Reviewed: May 6, 2022
Peter
United States of AmericaThe rooms weren't heated, and there was no hot water on a full weekend.
Great breakfast, location and staff. Stylish place.
Stayed in April 2022
Reviewed: February 27, 2022
Dürr
GermanyThere's a very loud car workshop next door
Enticing inner architecture
Stayed in February 2022
Reviewed: February 14, 2022
Dimis22
Czech RepublicHotel stuff seemed all over the place during check in. Room has no A/C and the acoustic insultation does not exist. Rooms are separated by a thin plasterboard wall that you can hear all the conversations and...sounds.. from other rooms. Bed sheets and covers should be replaced. They are very old and discussing to touch. Breakfast could be much better. Scrabbled eggs, Nescafe instant coffee and some old slimy fruit and a sugary yogurt. The place has a lot of character and potential that could be turned into a very nice bistro hotel but needs a lot of work.
In first glimpse when you enter to the hotel it looks really nice. Location is close to many restaurants and bars.
Stayed in February 2022
Reviewed: February 24, 2024
Victor
CanadaALL OF THEM WAS OK.
Stayed in February 2024
Reviewed: February 16, 2024
Saavedra
ChileThe rooms
Breakfast was good!!!!!!
Stayed in February 2024
Reviewed: February 10, 2024
Lily
United KingdomThe bed was uncomfortable, crack every time you move , the pillows were flat , the only thing was the bed … all th rest was very good .
I like the location, looked very stylish the corridors , the decorations , colours and style was fabulous .
Stayed in January 2024
Reviewed: October 30, 2023
Catalina
ChileThe bed had lots of human hair and there was an empty bottle under the bed
Location was excellent
Stayed in October 2023
Reviewed: September 4, 2023
William
United KingdomThe wi-fi didn’t work, the breakfast was poor, the room hadn’t been cleaned properly and, arriving mid-evening, the check-in staff were really difficult to deal with
It looked attractive but was a dump
Stayed in August 2023
Reviewed: March 16, 2023
Andres
Chilebreakfast and mattress
the location
Stayed in March 2023
Reviewed: January 24, 2023
Lorena
ChileFalse information about the free shuttle to the airport. The lamp of the bedroom didn´t work. Bathroom didn´t work well. Bad conditions of the closet.
Good location and value. Decoration is rustic, nice. Breakfast is fine.
Stayed in January 2023
Reviewed: November 1, 2022
Elienmy
Chilesu decoración colorida
Stayed in September 2022
Reviewed: February 13, 2022
Francesca
BelgiumThe bedroom was not clean, especially the bathroom and shower which looked like they had not been cleaned at all. Hotel staff apologized but it stayed dirty nevertheless. The toilet got blocked, but that was solved by the nice concierge. There was no hot water in the shower, it got solved for 5 minutes and then it was back to cold water. Internet did not work in our bedroom.
The hotel is well located, even though most places to go eat out close quite early so it was necessary to go somewhere else by car. The breakfast was good. The personnel was lovely with us, despite all the issues we had with our bedroom.
Stayed in February 2022
Reviewed: February 11, 2022
Reinaldo
Chileparking lot
bedroom and terrace
Stayed in December 2021
Reviewed: February 3, 2022
Maria
CanadaWashroom very small , barely you can turn around Can do better cleaning . We were located at the room at the end of the main hall , there was a noisy fan from the outside that never stopped , hard to get some sleep
Staff was friendly
Stayed in February 2022
Reviewed: January 24, 2022
Claudia
United States of AmericaThe water took a long time to warm up, but never got hot, only barely warm. No towels in the bathroom.
The staff was super nice and helpful.
Stayed in January 2022
Reviewed: January 17, 2022
Anonymous
ChileNo milk and soap for 2 days. Shower curtain needs to be clean.
The layout inside the property
Stayed in January 2022
Reviewed: October 27, 2023
Anonymous
SwitzerlandI had some of the worse sleeps in my life in this hotel. As mentioned in plenty of comments, there are no curtains in the rooms. As a result I was waking up every day at 7 from the extreme light entering my room (check photo). I don’t understand how even though so many clients have complained, there is no actions from the hotel owners. Also, as mentioned in several comments, the walls are thin like paper so expect to hear people coughing, peeing at the middle of the night, or talking. The bathroom was tiny. I also ate a kinder chocolate from the mini bar that had mold (see photo). So far I’m alive. In short, I paid 125 euros for two nights. I had better experience in free camping. Don’t spend your money there. :)
The only thing I liked about this hotel was the friendly staff. The breakfast was nice with home made scrambled eggs but nothing special.
Stayed in October 2023
Reviewed: March 25, 2024
George
United States of AmericaThere are no comments available for this review
Stayed in February 2024
Reviewed: March 2, 2024
Maryline
ChileThere are no comments available for this review
Stayed in March 2024
Reviewed: February 26, 2024
Matias
ChileThere are no comments available for this review
Stayed in February 2024
Showing 1 - 25
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