Av. Vitacura, 2929, Las Condes, Santiago, Chile
#42 of 206 hotels in Santiago
Guests' ChoiceBased on 184 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.7
Staff
9.3
Value for money
8.6
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 14, 2024
Whocarwwins
South KoreaWhere refrigerator? Where hair dryer? And... not so bad.
Location is good for excercise, dining and meeting.for commercial purpose. Employees can speak and understand english. Morning buffet is cost effective...
Stayed in April 2024
Reviewed: April 6, 2024
Ana
United States of AmericaClean, quiet
Very nice
Stayed in March 2024
Reviewed: March 18, 2024
Greg
AustraliaNothing
Good location. Staff were always helpful. Room was clean and comfortable.
Stayed in February 2024
Reviewed: March 15, 2024
Tatiana
RussiaEverything. The room was big and clean with the nice view, breakfast, staff, location. Perfect.
Stayed in March 2024
Reviewed: February 11, 2024
Víctor
ChileThe beds weren’t that comfortable
The views
Stayed in February 2024
Reviewed: January 15, 2024
Shahrizal
MalaysiaSome facilities felt dated
The rooms were nice and front desk people excellent
Stayed in December 2023
Reviewed: January 13, 2024
Heber
GuatemalaThey could make sure to add new coffee everyday when they clean the room
The room is very nice, clean all the time.
Stayed in December 2023
Reviewed: December 29, 2023
Pamela
United States of AmericaExcellent breakfast. Friendly helpful staff. Located in a safe walkable area.
Stayed in December 2023
Reviewed: December 16, 2023
Vanesa
ArgentinaNo swimming pool
Location & room
Stayed in December 2023
Reviewed: December 14, 2023
Toshihiko
JapanDid not have a bottle of water in the room.
Very customer-friendly atmosphere.
Stayed in December 2023
Reviewed: December 5, 2023
Patty
United States of AmericaThe staff was personable and accommodating. That makes a world of difference.
Stayed in December 2023
Reviewed: November 21, 2023
Teal
United States of AmericaPersonnel, cleanness and food
Stayed in November 2023
Reviewed: November 13, 2023
Jeyaram
Sri LankaPerfact location. Good breakfast and very helpful staff.
Stayed in October 2023
Reviewed: November 12, 2023
Gina
United States of AmericaLocation and hotel staff
Stayed in November 2023
Reviewed: November 9, 2023
Lee
AustraliaLocation was good, staff were friendly and helpful. Room was nice and clean. WIFI was fast. Breakfast was good.
Stayed in November 2023
Reviewed: November 8, 2023
Werner
United States of AmericaIn my opinion the fitness centre needs more weights! the weight selection is very limited and extremely light dumbbells.
Excellent staff, very friendly and polite. Breakfast was incredible and complete. Location is very convenient.
Stayed in November 2023
Reviewed: November 6, 2023
Carlos
CanadaBathroom requires an update.
Location is and overal hotel condition is good.
Stayed in October 2023
Reviewed: October 16, 2023
Daniel
United KingdomNice
Excelente
Stayed in October 2023
Reviewed: October 9, 2023
Pedro
Brazil(1) The shower had unstable temperature and volume, no matter the time I would take it. This was very annoying; I reported the situation on my first day (out of seven) but nothing changed and no one got back to me about the problem. (2) Although the hotel has a good breakfast it was disappointing that the ham and turkey breast served every morning was of a second-rate quality (contrasting to the very nice alternatives one can find in Santiago in any good supermarket); this is definitely an item that requires improvement, given the price we pay for the hotel. (3) This was the second time in one year I stayed in the hotel and in none of these opportunities I was told there was a vending machine and free water fountain at Level -1!; I only found out about them because I went on to explore that level!
Excellent location, very helpful staff, nice room and honest breakfast. And it is also nice to have free coffee (in the greater lobby area) and free water (in a room at Level -1).
Stayed in October 2023
Reviewed: September 29, 2023
Dinah
ChileThe staff were just outstanding and they very kindly made allowances for a medical situation I was going through with an early check-in and late check-out. Room was good, breakfast also, will stay again.
Stayed in September 2023
Reviewed: August 11, 2023
Vincent
United States of AmericaLocation, staff...the best
Stayed in August 2023
Reviewed: July 30, 2023
Ogilvie
PanamaExcellent healthy options and enough to fill our stomachs.
Stayed in July 2023
Reviewed: May 12, 2023
Hector
Chilethere are two lifts that make a lot of noise while using them.
location is very good and stuff is very friendly!
Stayed in May 2023
Reviewed: May 7, 2023
Maureen
ChileStaff, location and breakfast were amazing!
Stayed in May 2023
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