Notting

Great place to stay - perfect location, across from the park and very central. The staff was incredibly helpful and very attentive especially Diego. I would also give it two thumbs up on their morning breakfast - plenty of options. I would highly recommend this hotel and would definitely stay here again.

Stayed in April 2024

Very clean and comfy

Stayed in April 2024

Nothing really. At a push, a choice of pillows?

A warm welcome, smiling faces and comfort are something you often are looking for when travelling and hotel ismael did not disappoint. It is a boutique hotel full of charm. It is also in a great location for excellent food choices or a walk in the park. It is walking distance to many things to do including museums, galleries, markets and historic plazas. The room was very comfortable and the terrace was nice and quiet to relax. The hotel has a lovely vibe, many interesting books. I stayed for 8 nights and found only Saturday night a bit noisy in the park but this is a city after all. Breakfast seemed a generous spread.

Stayed in April 2024

I do hope this is an exception but the personnel do not live up to expectations. Takes ages to check-in. We offered to leave all the documents, so they could take their time and just wanted to drop the bags in our rooms and go for late lunch, as it was already past 4pm and we were starving. Not a chance. First all the formalities. We have asked for another room, but were informed, they had no availabilities. Logged on to Booking.com and it turned out, they had plenty. There were some doubtful explanations offered but we were not convinced. When we came back from dinner in town, felt like we wanted a nightcap, as there is a bar downstairs. It was not stocked, no whisky or rum. So they suggested that we could go to nearby convenience store and buy a bottle there and come back to the hotel, so they give us ice and glassware. I have paid cash dollars for the rooms upon arrival, only to be informed by the next, morning shift, that I have not paid. Lots of shifting documents, phone calls etc. It was painful to check out. I have no inclinations to complain but this is allegedly a 4-star hotel where service does not deliver :((

The location is perfect. The quaint street, yet a few steps away from the colorful life of Lastarria. The design is creative and cosy. The rooms are fairly compact but quite comfortable.

Stayed in April 2024

A few drawers to put things, some stronger lighting to read in bed.

Location was excellent and all staff, especially Daniela, were helpful and friendly. We had some problems with a/c and they immediately offered us another room. Very nice rooftop area with a small pool and lounge chairs. Great place to relax. Rooms were very comfortable, bed and pillows were just right. Excellent breakfast. Very safe and secure.

Stayed in March 2024

I wish the internet was better

Great location, good breakfast, comfortable

Stayed in April 2024

The hotel ran out of milk one morning at breakfast. Since there were shops just steps away, just a bit surprised that this was not dealt with.

I stayed at this hotel twice. Excellent base for exploring Lastarria and other sites and just steps away from the park (perfect for dog-watching), fine arts museum, shops, great restaurants, bars and cafes. Staff were very helpful with transportation requests (these are outsourced and the service provider is very efficient - great airport transfer service), printing of documents and holding luggage while travelling to Rapa Nui. Breakfast was more than ample - the traditional South American offerings with some additional items such as a small selection of roasted vegetables, tomatoes and avocado. The hotel provided some nice touches such as a computer for guests, water throughout the day and coffee with some small snacks in the lounge area. Comfortable rooms with a small balcony and desk. Lovely experience and I would have no hesitation staying here again.

Stayed in March 2024

We couldn't control the AC from our room, the front desk had to control the temperature. The pool area has a lot of potenital but needs a little bit of TLC.

The staff were SO friendly and accommodating. We were given easter eggs on Easter morning which was a nice touch. We had a late flight on our check-out day and the gave us a late check-out time.

Stayed in March 2024

Nothing.

Superb location right on park and near many of the best sites in Santiago. Very safe. Hip and elegant. Wonderful staff!

Stayed in March 2024

Our room needed a bit of maintenance (such as bathroom door was unhinged, balcony door didn’t lock)

Hotel is in a great location, just need to be aware at night. The rooftop pool, whilst small, is a great place to relax.

Stayed in March 2024

The room was a little small for our liking.

We stayed here one night in Santiago and it was a great location to get a feel for the city by allowing us to walk around. It's closely situated to a park with lots of open spaces.

Stayed in March 2024

Everything was great

Room was amazing. Staff was very friendly and accomodating

Stayed in March 2024

Pool was small but it had a pool.

Room with a view, great location for both city centre and San Cristobal Hill. Helpful staff and great breakfast

Stayed in January 2024

Excellent boutique hotel in the centre of Santiago, loads of restaurants & coffee shops in walking distance to Lastarria. Welcoming team & efficient check in. Small well appointed super clean room & comfortable bed. Coffee pod machine a bonus & balcony looking over the park. Great breakfast options. Rooftop pool with views up to San Cristobal Hill. Highly recommend this hotel!

Stayed in March 2024

All good

Location very central, 5 min by foot to Lastarria and 10 to the plaza the armas. People very kind and attentive. Good breakfast and nice room

Stayed in March 2024

Fabulous location! Easy walk to museums and restaurants. Right on a park. Lovely spot!

Stayed in February 2024

Nothing

Everything. Balconies, open able windows, opposite a park, amazingly close to everything. Modern design, comfortable beds.

Stayed in February 2024

Great value for money. Hotel located close to tourist attractions and museums. Spacious rooms, good breakfast and above and beyond staff. Cannot ask for more really.

Stayed in February 2024

Location. Cleanliness. Staff.

Stayed in February 2024

There were some key card issues, but they worked quickly and efficiently to resolve them.

I can’t recommend the staff highly enough

Stayed in February 2024

Nothing

I loved the location, the breakfast was great, the room was comfortable and the whole staff was kind and helpful.

Stayed in February 2024

We had an early morning flight - so didn't get to try breakfast.

Loved the balcony looking into the park, so we could get some fresh air. Short walk to restaurants and street market. Very friendly staff.

Stayed in December 2023

Would have been nice to be able to check in slightly earlier after a 14hr flight. Some issues with water temperature in shower.

Great location, right next to a large park and a short walk to the bars and restaurants of Lastarria. Really good breakfast, and our room was quiet as facing the park. Easy to get to on public transport from the airport, a short walk from 3 metro stops and walking distance to most sights in central Santiago.

Stayed in January 2024

location

Stayed in January 2024