breakfast was ok, Wi-Fi was not good in our corner room.

excelent location,good room

Stayed in April 2024

A bit challenging communicating with the hotel prior to our stay. Possibly it was the language difference, possibly website confusion as to whether I was speaking to booking.com or directly to the hotel. We were kept well informed about our reservation, however.

The restaurant location was great for breakfast, with windows all around to look out. Breakfast was pretty standard for ‘breakfast included’ hotels. Room was just fine except the toilet seat was broken. Perfect location for walking about the town - near many important sites.

Stayed in March 2024

Neighborhood was a little sketchy-neighbors are a strip club and a sex shop.

Comfortable room and good breakfast.

Stayed in March 2024

There was music going all night, even at 5am when getting up to go on tours.

Location was good, close to Plaza De Armas. Good size room with kitchen. Bathroom bit small tho.

Stayed in April 2024

These are minor issues, but I was upset with charging me 2 thousand pesos (2€) per coffee capsule used in the room at check-out, as there was no warning that they were not ammenities offered (the minibar it's usual but coffee capsules!?). There was a water boiler but no tea in the room (but they had tea in the breakfast area !?). Other than that, fantastic!

Fantastic hotel in Santiago, great location, very friendly staff, the rooms were spacious and very clean, with a large bed, kitchen utilities and dinner table. Loved that it even had a capsule coffee machine and a water boiling jar for breakfast.

Stayed in April 2024

Strip club music from next door could be heard in the room from 4pm to 5am. We had earplugs so didn't effect our sleep, but if you didn't, it would be a nightmare. Generally a noisy hotel, could hear staff walkie talkies and doorbell regularly.

Very spacious room, with a microwave and air conditioning. Location was super - close to everything and felt safe in the area (albeit we weren't out late at night). Breakfast was tasty and plentiful, nice setting on the roof terrace.

Stayed in March 2024

Super huge room, comfy bed, clean bathroom, nice and helpful staff, perfect location, great price. In my opinion the best choice in Santiago (I've been to 4 different places here so fare).

Stayed in March 2024

no flexibility

Location

Stayed in March 2024

Wifi is poor

Location

Stayed in February 2024

Very poor breakfast

Very good location, large room with all facilities, comfortable bed, functional bathroom

Stayed in February 2024

Had trouble with our room key at times but the staff were always available to help.

Free breakfast was good, wonderful location in Santiago.

Stayed in January 2024

Loved the quality of the room and food. Restaurant and bar employees are extremely attentive.

Stayed in January 2024

Good place to stay. Clean and good location. Breakfast great and staff very friendly

Stayed in January 2024

It was over a strip club haha. I was afraid it would be loud since I stayed directly over it but you don’t hear it. I also didn’t really see anything so the most uncomfortable thing about it is simply knowing.

The amenities and breakfast were wonderful. They had things like combs, shaving set available and it was nice and quiet, even on the second floor. Breakfast is on the rooftop where you can’t get a peek at Sta Lucia hill and the fool was good.

Stayed in December 2023

The gentleman at the reception said they preferred that I pay the room fee ($51.50) in U.S. dollar, yet they did not have change. I opted to pay in credit card, but could have paid in cash if they had change. Be careful of using anything in the mini-fridge or even the coffee/tea as they will charge you. I did not use anything, so I was not charged extra, but just be aware.

I stayed just one night as this was one of the few places in the Lastarria area that had 24/7 reception to allow for late check-in (my flight arrived at midnight and I didn't get to the hotel until 2:00am). The room was bigger than expected with two twin beds, a bathroom, and a kitchenette area complete with dining table with glassware. It felt almost like an apartment! Breakfast was served on the rooftop terrace and was complete with eggs, cheese, pastries, fruit, juice, and coffee. Very impressive for a free breakfast!

Stayed in December 2023

It's above a night club with loud pulsing music going all night. I could sleep fine, but others may have issues

Very big, clean and nice rooms. Easy check in process

Stayed in December 2023

The hotel is a little more run down than we anticipated. There is nothing really wrong - it is just less smart than we had anticipated from the photos and the cost. It didn't matter as the room was clean, the bed was comfy, the water was hot and we felt secure and weren't in the hotel much as we were out exploring. There wasn't really anywhere to hang out at the hotel other than our room.

The central downtown location was perfect, the hotel has an elevator which is handy as our room was on the 5th floor. The rooms are spacious and the bed comfy. The staff were helpful and spoke a bit of English. There is a rooftop for breakfast but the offering is pretty basic and it can be cold in the morning. The hotel is really easy walking distance to Santa Lucia Hill and great restaurants in Larristaria.

Stayed in November 2023

Noisy, is next to a night club. Medium variety for breakfast and the guaranty for the mini bar (50.000clp) that after 5 days I haven’t have back. The coffee also you have to pay extra (4000clp) as a minibar product.

Location, staff

Stayed in December 2023

If I had one disappointment, it was with the limited choices for breakfast and that it wasn't self-service, they served it for you. Unusual to see.

Overall a good stay. I stayed here prior to the pandemic. Excellent size room and bathroom. Strong wifi. Location works and able to explore the downtown area. I arrived early so they stored my bags.

Stayed in November 2023

I stayed in the six floor and you could hear the music from the rooftop.

Good location

Stayed in December 2023

Good place to stay in the city center. After 1 night we went to Isla de Pascua and we could leave a part of our luggage in the hotel for a few days. The man at the desk was very helpfull and gave us some tips.

Stayed in November 2023

The smell frome the cleaning products was very strong, needed to open windows to dissipate the smell.

Room was a large, complete with a small kitchen area. Bed was comfortable. Reception staff were helpful and friendly. Good location, close to the presidential palace, and downtown. Very reasonable rates.

Stayed in November 2023

We were forced to leave 50,-USD deposit for event. use of minibar and by check out the room was controlled! I find this system disregarding me!

OK

Stayed in November 2023

Staff is so and so. Not much in terms of speaking english, the check in ones were ok but the breakfast personnel was weird, seemed like they didn.t want to be there and was always checking as if you were stealing something. I only got a goffee and the sma things they gave. At 7 am when I got there, it wasn't even ready and I'm sure omlette wasn.t the knly thing as they were getting ready to fill the 2nd dish when I left 10 mins later. Internet didn.t work great in my room.

Location, relatively clean and spacious room.

Stayed in April 2023