Tahai S/N, 2770000 Hanga Roa, Chile
#4 of 44 hotels in Hanga Roa
Guests' ChoiceBased on 101 hotel reviews
9.5Cleanliness
9.6
Comfort
9.5
Location
9.7
Facilities
9.4
Staff
9.8
Value for money
9.2
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 12, 2024
Juvenal
United States of AmericaWe like to stay in this Lodge. We talk to Mahina she make us feel like Aloha home. Everybody was so nice. The Man who pick us up with a big smile and warm welcome with Lei. From the back door we can walk to everywhere the best location.
Stayed in May 2024
Reviewed: June 6, 2024
Michelle
United KingdomNothing
Quiet location. Helpfulness of staff. Complimentary shuttle service to and from the airport. Variety of breakfast.
Stayed in June 2024
Reviewed: May 18, 2024
Anwesha
United KingdomNot so much as to criticise, but the only downside is, it’s very muddy all around when you step outside the property.
Location, location, location- to be able to wake up to the Moais & best sunset spot on the island.
Stayed in May 2024
Reviewed: May 13, 2024
Stacey
United States of AmericaFantastic location for views and access to one of the main sites and the town. Staff was extremely friendly and helpful in setting up tours, and breakfast was brought to the room daily!
Stayed in May 2024
Reviewed: May 12, 2024
Belinda
AustraliaNo hot water while I was there but it really didn’t bother me that much
The view of Moais from the room! From the bed even! And the room smelled lovely and was nicely planned and appointed. Beautiful gardens. Very nice staff
Stayed in May 2024
Reviewed: May 11, 2024
Craig
United States of AmericaWe stayed here four nights in early March, and were very satisfied with everything. The staff were extremely pleasant and helpful (even in the face of an air conditioner breakdown one day, when repair service couldn’t be obtained until the next day and they eventually offered to let us sleep in another vacant room for that night). The location was perfect, just the right walking distance into downtown Hanga Roa, and of course with the Ahu Tahai just across the way. Excellent restaurant next door as well. Breakfast on the patio was perfect. Wi-fi was available in the central common area, and was adequate. We rented their Suzuki Jimmy at a very reasonable rate for one day to drive around the island by ourselves after taking two days of guided tours. One bit of advice might be to avoid Room No. 7 if you have a choice, because it is less shielded from the late afternoon hot direct sunshine making it impossible to sit on the patio and uncomfortable in the room when you return after a day’s outing, even with the curtains closed. However, to counter this the central open air lounge area is mostly in shade and seemed to always have a cooling breeze.
Stayed in March 2024
Reviewed: April 29, 2024
John
AustraliaNice quiet location with several Moai just a minute's walk away. Several resto bar options within 10-12 minutes (on foot). Friendly and helpful staff.
Stayed in April 2024
Reviewed: April 25, 2024
Eileen
CanadaAbsolutely nothing.
The staff are exceptionally friendly and helpful. The grounds are beautiful and well kept and overlook Ahu Tahai. Breakfast served on the porch every day is a wonderful and tasty treat.
Stayed in April 2024
Reviewed: March 31, 2024
Miranda
CanadaNothing
Quiet, close to city center and restaurants
Stayed in March 2024
Reviewed: March 22, 2024
Joy
United KingdomNothing
Beautiful property in a fabulous location. The staff were helpful and friendly and went out of their way to make my stay enjoyable. And the views from the property of the Moai monuments were the icing on the cake.
Stayed in March 2024
Reviewed: March 21, 2024
Nagareddy
United States of AmericaNothing from my perspective. We stayed 3 nights and felt good about all aspects.
Location to the best sunset attraction and beach views. Amazing, friendly and very supportive staff. You will feel their thrive to get best customer service. Love the cat.
Stayed in March 2024
Reviewed: March 14, 2024
Simge
GermanyRomina is an excellent host. She took care of our total stay incl. airport transfers, daily trips on the island, recommendations for restaurants and sharing her insider views. She was very flexible and super friendly. The room was spacious, clean and nicely decorated with flowers. We had a little patio in front where we could sit & enjoy. Location is right next to Ahu Tahai, perfect place for sunset and stargazing. Shortest path to the city centre is via Ahu Tahai which can be challenging after sunset due to lack of lights
Stayed in March 2024
Reviewed: March 9, 2024
Sherry
United States of AmericaRoom can get quite hot while away touring when the air conditioning is turned off.
Wonderful location Very friendly and helpful staff
Stayed in March 2024
Reviewed: March 4, 2024
Kathleen
United States of AmericaClean and comfortable well-organized rooms. Stellar staff, breakfast right to your room, perfectly situated hotel for sunset views. Easy walk into town shops and restaurants. Loved it!
Stayed in March 2024
Reviewed: February 15, 2024
Susanne
AustriaCan’t think of anything
This is such a charming little lodge in the most perfect location. You are literally overlooking the coast and an Ahu with Moais from your bed and terrace, and the town is in walking distance. No car needed…you step out of the airport, and somebody is holding a sign with your name and takes you to the hotel. Our room was nicely furnished, had a well functioning AC and a spacious modern bathroom with separate toilet. The staff is just lovely and very friendly and helpful. They don’t have a breakfast room,, so breakfast is served on your terrace. Can’t get any better than this, and all at a very reasonable price!
Stayed in February 2024
Reviewed: January 27, 2024
Grant
United States of AmericaLocation and Views
Stayed in January 2024
Reviewed: January 10, 2024
Jeffrey
United States of AmericaMaybe the chickens. Otherwise nothing.
The hotel was great, located not too far from town but close to some of the monuments. The room was comfortable, the staff was helpful, and every morning we had breakfest brought to us where we ate it on our little deck. The hotel added to the wonderful experience of Easter Island.
Stayed in December 2023
Reviewed: January 9, 2024
Margaret
United States of AmericaN/A
Location! Location! Location! It was the best place to watch the sunset and reaching town was a breeze walking along the oceanside path. The staff were always helpful and the room was cozy and well appointed.
Stayed in January 2024
Reviewed: January 7, 2024
Rachel
United KingdomNothing
Unique and memorable
Stayed in November 2023
Reviewed: January 7, 2024
David
United States of AmericaThe breakfast was very good and the location was excellent.
Stayed in January 2024
Reviewed: December 29, 2023
Richard
United States of AmericaThe tile floor of the shower is slippery - be careful stepping in! The biscuits included daily with breakfast were tasteless. Please find a different biscuit or bread.
The location was fantastic. We had a good view of the moai at Tahai from our porch and the view at sunset was even more spectacular. The room was comfortable and the breakfast was adequate. We enjoyed the visits from the chickens and hearing them crow! It was convenient having a restaurant only a few steps away. We appreciated the transfer from and to the airport. Communications with the office before arrival with our questions were answered quickly and clearly. Romina is wonderful!
Stayed in December 2023
Reviewed: December 27, 2023
Dominique
United KingdomNothing, it was great!
Absolutely fab location! Beautiful sunset at night right from our room. 15 mins along the coast into town. Friendly staff and enjoyed breakfast with the chickens and cat!
Stayed in December 2023
Reviewed: December 21, 2023
Yu
AustraliaChickens steal my breakfast on the veranda! (Actually a fun thing to me not a dislike! 😀)
Seeing Ahu Tahai from the room's large windows and from the balcony. Staff super helpful and kind. So so close to the famous sunset viewing location and to the must-seel museum. Want to come back again.
Stayed in December 2023
Reviewed: December 10, 2023
Pedro
United Arab EmiratesThe hotel is extremely well located, next to monuments that can be visited without a guide and a 10-minute walk to the town's city centre. Facilities are very clean and service is wonderful, with fresh breakfast being brought to your room. A special thank you to the staff that is very attentive and helped us long before the booking and throughout our stay with great dedication. Our stay at Takarua lounge definitely made our stay in Easter Island even more memorable.
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content